Repairing Guides

how to send my ps4 in for repair

by Miss Kyra Nolan Published 3 years ago Updated 2 years ago
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Simply Call our 888 Number 888-659-3487 or Click here to Start Your Repair process, Please wait for a phone call or email confirmation Shortly You will receive your repair ticket number by email. You can use your ticket number to track your entire repair process. And for faster service In-Store!

PS4 Repair Options
  1. Sony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. ...
  2. Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed. ...
  3. Mail in Repair Center. ...
  4. DIY Repair.

Full Answer

How do I get my PS4 repaired?

PlayStation 4 Repair. Starting a Repair is easy click here, or you can call 1-888-659-3487 for immediate help with the process. Package your device and insert a printed copy of the repair ticket. please make sure to include only the broken device that you want to repair.

Where can I find PlayStation repair service in my country?

Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.

Why can’t I troubleshoot my PS4?

Please make sure you have updated your console to the latest software update before attempting troubleshooting. Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector.

Can I Have my PlayStation 4 cleaned?

We offer a service to have your PlayStation 4 cleaned so you avoid having to do any reflows or reballs or any of those big repairs. Many of the repairs can be avoided with regular system clean up.

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How do I send my PlayStation 5 for repair?

How to start a warranty repair for PS5You can begin a live chat on the PlayStation website.Alternatively, you can call for support with the following number: 800 345-7669.You can also try the PlayStation Twitter support.Whatever method, make sure you have your PS5 warranty information at hand.More items...•

Can PS4 console be repaired?

If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements.

Does GameStop fix PlayStation 4?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do I file a claim on PS4?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

How do you know when your PS4 is dying?

4:2112:02What Are The Signs To Know If Your PS4 Is Dying!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue withMoreIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue with the hardware itself the CPU.

What causes PS4 blue Light death?

The blue light of death is a common issue that PS4 users may experience. It usually means you have a software issue or a faulty power or HDMI cable.

Can Best Buy fix PS4?

If your PlayStation console won't turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right.

Does GameStop do console cleaning?

You can ask someone at your local Gamestop to clean it for you, or call your local electronics store and see if they offer this service.

How much does it cost to fix HDMI port on PS4?

A PS4 HDMI port costs on average $10. However, the total repair price cost can reach $150 or more, depending on the place you choose to have your console repaired. PS4 owners confirmed that Sony usually charges around $150 to repair your PS4 HDMI port.

What is the PlayStation email address?

Indeed, Sony recommends searching for emails from [email protected] as this is the email that generates automatic emails when you buy something from the PlayStation Store. Inside the email will be the Online ID associated with your email address, confirming that it is linked with your account.

How do I file a claim with Sony?

If you want to initiate a warranty claim with Sony, you can call its customer information service center by dialing 1-800-222-SONY (7669). Explain your situation and ask for further instructions on obtaining warranty service for your product.

How do I contact PlayStation customer support?

Support. Tel.: 1-800-345-7669.

How much does it cost to fix a PS4 at Geek Squad?

Run by Best Buy, Geek Squad pricing for individual services costs $19.99 to $1450, while monthly service plans start at $24.99 per user. Each user can have multiple devices....In-Store Service Pricing.Set up for your Computer and Tablet$39.99Device Diagnostic and Repair$149.99Physical Damage Repair$84.95 + parts6 more rows•Mar 16, 2021

Does GameStop do console cleaning?

You can ask someone at your local Gamestop to clean it for you, or call your local electronics store and see if they offer this service.

What does it mean when your PS4 doesn't turn on?

Unplug the power cable To manually restart your console, follow these steps: Make sure your PS4 is completely off, with no lights turned on or flashing. Unplug the power cable from your console for at least 30 seconds. Plug the cable back in and press the power button on the front of your device to try restarting it.

Can Best Buy fix PS4?

If your PlayStation console won't turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right.

Repair Services Simplified!

Our PS4 Repair Service covers a wide variety of problems. To help you select the proper repair, we have combined common PS4 symptoms into four categories below. Select the repair type that best describes the issue (s) you are experiencing. Then select which Ship-To-Us option you would like (description below).

Ship-To-Us Options

Part of the repair process is getting your console to us. We offer a few simple options for achieving that step. Select which option best fits your needs before adding the repair to your cart.

Full 180-Day Warranty Included!

We stand behind our repairs 100%, and guarantee them for a FULL 180 DAYS from the date of delivery! If the repair fails within the 180 day time period, we will cover the cost to have your console shipped, repaired again, and then shipped back to you!

Proven Track Record

Our repair services are second to none with high success rates, low failure rates, and above-average warranties. You can buy with confidence knowing your hard-earned money is well invested, and you can expect to get every cent of it in value.

Personalized Service

We personalize your repair by assigning it a dedicated repair technician who you can communicate directly with, and who will send you updates on the status of your repair.

Experienced Technicians

With 12 plus years in business, we offer a service which you can rely on. Our repair techs have a combined 45 years of experience, and have worked on over 18,000 gaming systems. Our repair process follows a strict certified procedure performed on professional-grade equipment.

Why won't my PS4 trun on?

Top reasons why the PS4 Doesn't trun ON: 1. If you do not hear any beeeping, from the eject buitton or power button. Then you have a motherboard issue or power supply problem. 2. If you only hear beeping from ehect but not power, then it is a motherboard issue.

Why is my PS4 blinking?

Is a very common problem with the PlayStation 4 Console. It is usually due to the fact that you have used your PS4 to its maximum capacity . The Microchip simply fails to stay connected inside of the PlayStation 4 box, and It must undergo a Reflow/Reball fix ..

How long is TDR warranty?

When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*

How to restore PS5 data?

To restore saved data on another console, you must sign in on that console. Connect your USB drive to your PS5 console . Go to the home screen and select Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5 . When there are multiple USB drives connected, select your USB drive.

How to sync PS5 trophies?

Sync your trophies. Go to Settings > Saved Data and Game/App Settings > Game Status > Sync with PlayStation Network. Packing instructions: Once your PS5 console is ready for return, follow these instructions closely to correctly pack your PS5 console for shipping.

How to copy a file to a USB drive?

Insert a USB drive and go to Settings > System Data Management and select the items you want to copy. Highlight an item, press the OPTIONS button on your controller, and select Copy to USB Device. Place ticks next to all the items you want to save and select Copy. Packing instructions:

What happens when you restore your PS5?

All user data saved on your PS5 console is included in the backup data. When you restore your backup data, your PS5 console is reset, and all data saved on your console is erased. Users who have never signed in can restore saved data to only the original PS5 console that was backed up.

How to back up multiple USB drives?

When there are multiple USB drives connected, select your USB drive. Select the type of data you want to back up, and then select Next. The file name and file size appear. Enter a description of the backup data if necessary. Select Back Up.

Can you return PU in the same box?

However, if you're fond of the original packaging, then a sturdy cardboard box will do, as we cannot guarantee its return in the same box. Line the bottom of the box with bubble wrap or other suitable packing material. Wrap the PU in bubble wrap, and place it in the box as shown in the image.

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