How do I get my PS4 repaired?
PlayStation 4 Repair. Starting a Repair is easy click here, or you can call 1-888-659-3487 for immediate help with the process. Package your device and insert a printed copy of the repair ticket. please make sure to include only the broken device that you want to repair.
Where can I find PlayStation repair service in my country?
Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.
Why can’t I troubleshoot my PS4?
Please make sure you have updated your console to the latest software update before attempting troubleshooting. Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector.
How do I contact PlayStation support?
Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method. Use the search bar below to see if your issue or error code is covered by an article. Follow the troubleshooting steps to resolve your issue or, if you still need help, select contact us at the bottom of the page.
Can I send my PS4 to Sony to get fixed?
If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. There are several exceptions to this however. If you have already removed the warranty stickers then Sony will charge for any repairs and in some cases probably will not accept the console at all.
Is PS4 easy to repair?
Well, good news: The PS4 is easy to repair, scoring an 8 out of 10 on the repairability scale. Tom's Hardware picked up a video from tech hardware and repair outlet iFixit.com.
How do I file a claim with PlayStation?
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
How long is Sony PS4 warranty?
This warranty is a thirty-six (36) month warranty and must be purchased within thirty (30) days from your original PlayStation 4 purchase date. The first twelve (12) months will run along side your standard Limited Warranty and extend for twenty-four (24) additional months.
What can you do with a broken PS4?
You can sell broken PS4 consoles to GameStop. They'll fix your console and sell it at a higher price for profit. However, keep in mind they don't accept all the broken consoles that users bring to their shops.
How do you know when your PS4 is dying?
4:2112:02What Are The Signs To Know If Your PS4 Is Dying!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue withMoreIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue with the hardware itself the CPU.
How long is a Playstation warranty?
Support. Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
How long is Sony factory warranty?
For Purchases in US and Puerto Rico only. Sony Electronics Inc. (for U.S. purchases) warrants this product ("Product") against defects in material or workmanship for two (2) years from original retail purchase when purchased directly from Sony or a Sony Retailer.
How do I contact Sony Playstation?
Support. Tel.: 1-800-345-7669.
How long will a PS4 last?
It has been almost 8 years since the first PS4 was released. On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life.
What does the PS4 warranty cover?
This warranty covers the free-of-charge repair or replacement for defects in material and workmanship within one year of the purchase date. This PS4 manufacturer warranty does not cover damage caused by: The use of your Sony product with incompatible or non-licensed products. Commercial use.
Does cleaning PS4 void warranty?
The nice thing is that you can clean the fan without voiding the warranty by simply flipping the console and propping the protective shell off. No void warranty stickers, and no screws.
Does Best Buy repair ps4s?
We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.
Why did my PS4 stop working?
These include basic manufacture faults, damaged discs, out of date games, or even out of date system software. If the console hangs on a single game then more than likely, it's the game that will be the issue. Make sure that the PS4 is running the latest operating system software.
How much does it cost to get a PS4 HDMI port fixed?
A PS4 HDMI port costs on average $10. However, the total repair price cost can reach $150 or more, depending on the place you choose to have your console repaired. PS4 owners confirmed that Sony usually charges around $150 to repair your PS4 HDMI port.
How do you fix a PS4 that won't turn on?
How to Fix It When a PS4 Won't Turn OnInterrupt power to the PS4. ... Power cycle your PS4. ... Try a different power cable. ... Try a different power strip or outlet. ... Clean the dust out of your console. ... Try inserting a game disc. ... Try starting your PS4 in safe mode. ... Remove your PS4 hard drive.More items...•
Need to get in touch?
Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
PlayStation Online Assistant
You can also try our PlayStation Online Assistant by selecting your issue from the list below:
Need to arrange a PlayStation repair?
Follow the link below to find out how you can arrange an in-warranty repair for a PlayStation product.
Having issues with system software?
If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system software using a USB storage device.
Why won't my PS4 turn on?
This could be caused by faulty power supply or internal motherboard issues. We repair those pesky powersupplies and installthem at a better quality of repair and price. So if you have a power supply that is not turning on, You can always send it in for a diagnositics.
Why is my PS4 overheating?
In either case, This must come into the shop for diagnosis. Power issues with the PS4 are common, due to heating of the power supply unit.
Why is my PS4 blinking?
Is a very common problem with the PlayStation 4 Console. It is usually due to the fact that you have used your PS4 to its maximum capacity . The Microchip simply fails to stay connected inside of the PlayStation 4 box, and It must undergo a Reflow/Reball fix ..
How long is TDR warranty?
When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*
Can you help a PlayStation 4 over the phone?
We can probably assist you over the phone. Please ask for the remote assist option or you can come in for diagnosis here and repair. We will get your settings configured correctly so you wont have issues accessing your updated PlayStation 4 games.
Can you disassemble a PlayStation 4?
The drive is unique to your each PlayStation console.. We can disassemble the PlayStation 4 Blu-Ray and fix any piece mechanical or electronic.
Do we repair HDMI ports?
Yes we do repair the System Box, HDMI ports, and chip repairs. ..
