Repairing Guides

how to send my xbox one to microsoft for repair

by Doug Wunsch V Published 3 years ago Updated 2 years ago
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Microsoft Xbox One Service Repair.

  • Log into Xbox.com.
  • Scroll all the way to the bottom of the page and select Support.
  • Scroll down and select Contact us.
  • Select Xbox One.
  • Select See other options.
  • Select Set up my Xbox One console.
  • Select Show contact options.
  • Select Request a call from Support.

Full Answer

How do I get my Xbox One repaired?

Microsoft Xbox One Service Repair. 1 Log into Xbox.com. 2 Scroll all the way to the bottom of the page and select Support. 3 Scroll down and select Contact us. 4 Select Xbox One. 5 Select See other options. 6 Select Set up my Xbox One console. 7 Select Show contact options. 8 Select Request a call from Support.

How do I get service for another Xbox device?

If you have an Xbox that you need to send in, make sure it's registered to your account. for more info see Manage devices used with your Microsoft account. Select the device that needs service, then select Start order. How do I get service for another Xbox accessory? Select a registered Xbox, then select Start order. For Category, select Accessory.

How do I get help with my Xbox One?

However, if the device you have is no such console, then instead, you can Contact Xbox Customer Support for further assistance in servicing your console. Scroll all the way to the bottom of the page and select Support. Scroll down and select Contact us. Select Xbox One. Select See other options.

How do I pick where to send console for repair?

HassanB Replied on September 16, 2012 Hello, You don't pick where to send it, when you schedule the repair they send you an e-mail with instructions on where to send the console for repair.

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How can I get Microsoft to fix my Xbox?

If you've registered your device, sign in at Device services to see the device's warranty status. If it's within warranty, repairs are free. If your device is out of warranty, you'll be charged a repair fee.

How do I ship my Xbox One for repair?

If you choose Standard Repair, Microsoft will provide you a shipping label to send your non-working console to the service center where it will be repaired and then shipped back to you. b. If you choose Advanced Exchange, Microsoft will send you a replacement console first.

How much does Microsoft charge to fix an Xbox One?

Generally repairs are around $100 after warranty ends. Depending on the issue, they may send a different console altogether so the lifespan can vary depending on what you get.

How do I request a repair from Microsoft?

How to check your order. Sign in to your Microsoft account, and then select the device that's associated with your service order. Select Repair Order at the bottom of the page.

How much does it cost to ship Xbox One?

Because an Xbox console weighs roughly 8 pounds, shipping it to different locations can be done at a low cost. The cost of sending it within your state may range from $25 to $50. On the contrary, you can ship an Xbox console across the US for as little as $30 and as much as $150.

How long is Xbox One warranty?

one yearHow Long Is an Xbox One Warranty? The standard warranty for an Xbox One is one year, which means that any internal malfunctions will be repaired, or the device will be replaced if necessary up to one calendar year after the purchase date.

How long should an Xbox One last?

Typically, consoles in general will last 6-8 years with moderate use and proper maintenance. Otherwise, you should not expect that your Xbox One will work properly. Every electronic device, whether we are talking about a computer, laptop, or gaming console, needs proper care if you want it to last for a long time.

How long does Xbox take to repair?

If the console can be serviced, a box is sent to the customer with prepaid shipping. The customer then uses the box to send the console to the repair center. The console is then either fixed or replaced and sent to the customer. Microsoft said the standard repair time runs from two weeks to four weeks.

Can Best Buy fix my Xbox One?

We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.

How long does a Microsoft repair take?

Office repair normally takes between a few minutes to about 2-3 hours (even on slow internet connection speeds). However, in case you have a slower internet connection, then it does not seem to be working on your computer. End the repair on screen (if possible) and also by going into Task Manager.

How do I know if my Xbox One is under warranty?

Here's how:Sign in to account.microsoft.com/devices with your account.Select the device that you want to check the warranty on.In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.

Can I chat with Microsoft support?

Online ChatMicrosoft Corporation / Customer service chat

Where can I get my Xbox one HDMI port fixed?

If your Xbox One S has a damaged or bent HDMI port, visit the Xbox repair professionals at CPR. We can quickly replace your HDMI port so that you can get back in the game. To learn more about Xbox HDMI issues and to schedule an appointment at one of our conveniently located stores, find a CPR near you.

Will GameStop fix my Xbox one?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do you pack up an Xbox one?

3:327:06How to Pack Up Your Xbox | Traveling With Your Console - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou should have a little bit of towel sticking out on the top and the bottom of the Xbox. Which willMoreYou should have a little bit of towel sticking out on the top and the bottom of the Xbox. Which will be used as cushion. Then drop your towel wrapped Xbox into the main pocket of your backpack.

Registering your Microsoft device

Before you can check your warranty or get service, you may need register your Surface or Xbox to your account. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced.

Check your Microsoft warranty

Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how:

How to get service for your Microsoft device

On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Here's how:

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