- Contact Nintendo support via chat, SMS, or phone. This is the important first thing that you need to do. ...
- Wait for the shipping label or repair letter. Once Nintendo has confirmed that you’ll need repair for your Switch, they will then process a shipping label for you. ...
- Package your console. The final step that you must do is to properly pack your Nintendo Switch. ...
How do I Send my Nintendo Switch for repair?
If you’ve decided to send your Nintendo Switch for repair, you’ll need to reach out to Nintendo customer support team. While some physical Nintendo stores may help you with your repair request, they may still need to refer you to their online or phone support team.
Can a broken Nintendo Switch be repaired?
Although Nintendo products have been known to be very robust devices, the unexpected can always happen. Having a broken Nintendo Switch is never ideal. If Nintendo service centers are closed for any reason and physical stores aren’t available, you’ll have to send it in for repair. And we’ll show you all the steps on how to do that.
How do I package a Nintendo product for repair?
How to Package a Repair 1 You must set up a repair order with Nintendo before you can send in a Nintendo product for repair. 2 To get started, set up a repair order for your Nintendo product. See More....
How do I Send my Joy-Cons in for repair?
Contact Customer Support to set up a ticket, or if you’re only sending in the Joy-Cons, proceed to set up your ticket online. Once you’ve set up your repair order, you’ll be sent a shipping label or a letter containing a Waybill via email. You’ll be using these as the shipping address of your repair package.
How do I send my switch for repair?
How Do I Send in My Nintendo Switch?Set up a repair order. ... Once you have the waybill or shipping label, wait for Nintendo to email you as to when you can send your package in for repairs. ... Place both the letter and the Nintendo Device inside a plain unlabeled box.More items...•
Does Nintendo do free switch repairs?
If you purchased your Nintendo Switch less than a year ago and it is not physically damaged, your repair is likely free. When sending your Nintendo Switch to a repair center, carefully wrap and pad the console to prevent any damage during shipping.
How much does it cost to fix Nintendo Switch?
What Are The Common Repair Costs?Nintendo Switch Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive.$19.99Joycon Repairs We repair all Joycon issuesStarting at $40..955 more rows
How do I contact Nintendo for repairs?
If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
How long is Switch warranty?
Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty.
How long do Nintendo repairs take?
around 2-3 weeksDue to a recent increase in repair volumes, repair orders may not receive a status update for several days after delivery to the service facility. The current total turnaround time for repair orders is around 2-3 weeks.
How do you fix a Nintendo Switch that won't charge?
Perform a hard reset by holding down the POWER Button for twelve seconds, then press the POWER Button once for the console to turn on.If the issue persists, Try using a different wall outlet. Try using a second Nintendo Switch AC adapter.
Can a Nintendo Switch with water damage be repaired?
Can a Nintendo switch be repaired after water damage? Yes, it can be repaired if it's not heavily damaged by the water with a few tips and tricks. However, if the problem is severe, the only option is to send it to Nintendo to fix it though you will not fall under warranty as Nintendo doesn't cover water damage.
Why wont my Nintendo turn on?
0:001:12Why Won't My Nintendo Switch Turn On? - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst plug it into charge to check that the console battery. Isn't dead depending on how long theMoreFirst plug it into charge to check that the console battery. Isn't dead depending on how long the battery has been dead it may need to stay on a charger for a few.
Is my Nintendo Switch still under warranty?
To find out if your Switch is still under warranty you just need to go contact Nintendo's customer service and ask. You will need your serial number for your Switch when you speak with them. The warranty varies depending on where a console was purchased.
How do I start a Nintendo repair?
Create or log in to your repair profile so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status. Add the repair and shipping details, and any billing information. Click Complete to confirm the repair order.
Does my Switch have a warranty?
Nintendo has a limited warranty for all Switch products. The warranty lasts 12 months and can't be extended. In case of any defects in material or workmanship during the warranty period, Nintendo will fix or replace the defective components.
Is Nintendo fixing Joy-Cons for Free 2022?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
Is Nintendo still fixing Joy-Cons for Free 2020?
Ever since a report by Kotaku from July 2019 shined a light on the Joy-Con drift issue, Nintendo has changed its policies significantly. The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty.
How do I send Joy-Cons in free repair?
If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.
How do I get my Joy-Cons repaired for free?
1:553:06How To Get Your Nintendo Switch JoyCons Fixed For Free - YouTubeYouTubeStart of suggested clipEnd of suggested clipOr or your switch or anything literally just send them your joy cons. And then you want to submit aMoreOr or your switch or anything literally just send them your joy cons. And then you want to submit a help ticket. And what's going to happen is nintendo is going to send you out an email.
How Do I Send in My Nintendo Switch?
If mail-in repair is still available in your state, you can send your Nintendo Switch via package by following these steps:
How to find repair service center address?
Tape the waybill or shipping label sent to you on your box. If the letter did not provide any, you may find the Repair Service Center’s Address on the message instead. If so, write the shipping address on the box. If you were sent a waybill, make sure that it’s been properly filled out before attaching it to the package.
What happens if Nintendo service centers are closed?
If Nintendo service centers are closed for any reason and physical stores aren’t available, you’ll have to send it in for repair. And we’ll show you all the steps on how to do that.
Where to write repair order number?
Write your return shipping address on the box. At the bottom of your address, write the Repair Order Number.
Can you send a broken Nintendo Switch in for repair?
Having a broken Nintendo Switch is never ideal. If Nintendo service centers are closed for any reason and physical stores aren’t available, you’ll have to send it in for repair.
Does Nintendo prioritize repairs?
Nintendo will prioritize repairs in the order that it receives them. If you’ve already sent out your package and physical stores open up in your area, your package will take priority. If the repair center in your area has opened, but you’ve already set up a repair order, you can still send the package in.
Personal Information
Your repair instructions and shipping label will be emailed to you. Please enter your Nintendo Account email or primary email address below and ensure it is accurate.
Shipping Details
The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area.
Repair Terms (required)
Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.
