How to become AAA approved auto repair shop
- Employ ASE-certified mechanics. ...
- Have high-tech diagnostics. ...
- Provide excellent customer service. ...
- Keep to environmental standards. ...
- Give warranty for auto repairs. ...
- Have a high rating from the Better Business Bureau. ...
- Contact AAA for approval of your auto repair shop. ...
Full Answer
How do I get AAA approved for auto repair?
Receive referrals through AAA’s emergency roadside service, call center, website, and mobile app Gain increased exposure through AAA’s website, emails, mobile app, publications, and more Contact AAA to apply and to learn more about AAA Approved Auto Repair requirements.
How many AAA approved repair facilities are there?
AAA has been referring members to trusted, high-quality facilities since it was established in 1975. Today, there are approximately 7,000 AAA Approved Repair facilities throughout the U.S. and Canada.
What is the AAR program for auto repair?
The AAR program is for mechanical auto repair facilities only. If you’d like to join our network of approved facilities, please contact us.
Why pick a AAA approved facility?
Why pick a AAA Approved facility? Facilities have been reviewed and inspected by AAA to ensure they are clean, comfortable, and have access to and knowledge of proper tools
What does AAA accredited mean?
AAA sets rigorous standards for automobile repair shops that must be met before a car repair facility can receive that designation. To make sure these benchmarks are upheld, they send representatives to visit and vet shops throughout the country.
What is the benefit of an AAA repair facility?
The more than 7,000 auto repair shops in the AAA network have undergone comprehensive evaluations and meet AAA's stringent quality standards. Plus, AAA members receive these benefits: 24-month/24,000 mile repair guarantee by the facility. Discounts on labor for auto repair or maintenance service (up to $50)
What are 2 advantages to choosing a AAA Approved Auto Repair facility?
Find out why you should choose a AAA Approved Repair Facility for your next vehicle checkup.Value. AAA Members receive 5% off parts and labor costs at every AAR facility, up to $100 per service!Warrantied Repairs. ... No Surprises. ... Quality backed by AAA.
What are examples of an ASE technician's code of ethics?
ASE Certified Code of EthicsI will strive to produce nothing but first-class workmanship.I will take advantage of every opportunity to increase my knowledge/skills concerning the work I am doing. ... I will use only those materials that are proven to be safe and recommended by the manufacturer.More items...
Why pick a AAA Approved facility?
Facilities have been reviewed and inspected by AAA to ensure they are clean, comfortable, and have access to and knowledge of proper tools
Limited-time offer
Through March 31, 2022, AAA members can request a free 40-point AAA Vehicle Maintenance Inspection2 (a $60 value) at a participating AAA Approved Repair facility, with no purchase necessary. Plus, members save 10% (up to $50) on parts and labor. 1
Additional services
If you already know what work your vehicle needs, our Repair Cost Estimator can give you an idea of how much you’ll pay for parts and labor, and how much you’ll save with your AAA discount at a AAA Approved facility.
What does AAA stand for?
AAA stands for American Automobile Association. The American Automobile Association (AAA) is a private non-profit-making association of motor clubs with more than 60 million members and 42 individual clubs in the United States and Canada. AAA was founded in 1902, more than a century ago.
How important is it to have a good customer service in an auto repair shop?
Provide excellent customer service. It is very important that you provide excellent customer service in your auto repair shop. This is because before your auto repair shop can get AAA approval, AAA will visit your auto repair shop and carry out a customer satisfaction survey. You have to get a minimum of 94% customer satisfaction rating in this ...
What is advanced computer diagnostics?
Advanced computer diagnostics is a must-have for auto shops that want to get AAA approved. This is because, with computer diagnostics, the specific cause of the problem that has brought a customer to your shop can be found in minutes. This goes a long way to reassure a customer.
What is ASE certification?
AAA considers ASE certification as a high mark of achievement for a mechanic. The reason for this is that the National Institute for Automotive Service Excellence only certifies quality auto mechanics.
Should you hose down your work area?
You should not hose down your work area and ensure to store auto parts away from the elements. Adherence to environmental regulations is a requirement for AAA approval, and AAA will look out for these things when they visit your auto repair shop. Give warranty for auto repairs.
1. Employ ASE certified mechanics
The most important step towards becoming an AAA Approved Auto Repair shop is for you to hire Automotive Service Excellence (ASE) Certified technicians. For auto mechanics to earn this certification, they should have:
2. Provide an exceptional customer experience
AAA Approved Auto Repair shops pride themselves on providing a best-in-class auto repair experience to their customers. This is largely in part due to the stringent standards that the AAA has set out for its AAR certification program:
3. Use advanced computer diagnostics
Another key requirement on the path to obtaining AAA Approval is for your auto repair shop to use advanced diagnostics equipment.
4. Meet environmental standards
In order for your auto repair shop to get AAA Approved, it must adhere to strict environmental standards. The fact that auto repair businesses produce substantial amounts of waste is no secret—the AAA is interested in how the waste is disposed of and prevented from spreading. Towards this end, you should:
5. Provide a warranty
The AAA also requires its member AAR shops to provide a parts and labor guarantee (a minimum of 24-months/24,000-miles) for their repair jobs. If you think about it, this has the added benefit of reassuring customers that you are confident in your quality of auto repair work, which in turn will help you win repeat business.
