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how to choose a collision repair shop

by Mr. Camren Von Published 2 years ago Updated 2 years ago
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6 Tips for Choosing the Right Collision Repair Shop.

  • 1. Ask Your Family and Friends. Most people have worked with an auto body shop at one time or another. That’s why asking your family, friends, ...
  • 2. Read Reviews.
  • 3. Check With Your Mechanic.
  • 4. Look for Certified Technicians.
  • 5. Ask the Right Questions.

Full Answer

How do I choose a body shop after a car accident?

The cost for repairing a car damaged in an accident can vary widely among different body shops, depending on the size and location of the business. Any business can advertise, but you'll do better with a shop that friends, family or acquaintances recommend. It's a business that has proven it can satisfy customers.

What should I look for when choosing a car repair shop?

If paint work is involved, ask how many coats of paint and clear coat the shop intends to use. Finally, it's important to trust your intuition about the shop you're considering. If a shop isn't busy, maybe that's because customers are avoiding it because of shoddy repairs.

Should you trust your intuition when choosing a car repair shop?

Finally, it's important to trust your intuition about the shop you're considering. If a shop isn't busy, maybe that's because customers are avoiding it because of shoddy repairs. If the place is really dirty, cluttered or disorganized, this might reflect the kind of work you could expect the shop to do with your car.

How can I avoid Auto Body Shop overcharges?

Taking your car to several auto body shops for repair quotes is the best way to avoid overcharges, Mallette notes. "I'll tell people to go get some estimates and bring 'em back to me.

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How do I choose a good repair shop?

There's no single clue to what makes a good repair shop, but here are some things you should look for:Find a shop for your brand of car. ... Ask your family and friends. ... Search the Internet. ... Check for certification. ... Check the Better Business Bureau. ... Give the shop a tryout. ... Ask about warranties. ... Make sure the shop is convenient.

Is a collision estimator a good job?

All in all, a career as a collision estimator is a fantastic choice for someone who is passionate about the automotive industry and loves working with people. This career isn't going away anytime soon, and as the demand rises, so will the need for those skilled in the trade.

Who is the largest collision repair company?

CaliberToday, Caliber dominates the $40 billion U.S. collision-repair industry, which is highly fragmented with tens of thousands of small, mom-and-pop shops. Caliber and three other big companies—including Dallas-based Service King—together own only about 12 percent of the market.

Is it better to replace than to repair car body?

The first thing that is considered again is the cost to repair or replace each part. Body work is like sculpting and requires great skill and repairing a body part on a car can usually be done no matter how bad the damage is. However, the hourly rate to do a repair may be more than the part to be replaced.

What does an estimator do at a body shop?

Body shop estimators inspect vehicles that need body work, typically as a result of an accident, incident, or owner's desire to change the look of their vehicles. They then calculate the costs for any needed repairs and other improvements.

How do you use CCC?

0:032:44Using CCC ONE Touch - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou will see a visual listing of all of your estimates. And process. From this list you can applyMoreYou will see a visual listing of all of your estimates. And process. From this list you can apply filters to quickly narrow your selections tapping. On any image will open the work file.

How many collision shops are in the US?

There are 59,781 automotive paint and body shops in United States.

Is Service King in financial trouble?

Service King's recent financial difficulties were highlighted in November, when Bloomberg reported that the company had warned its lenders that it was running out of cash and might not be able to repay its debts, endangering its ability to remain in business.

What is Caliber Collision worth?

Owned by OMERS Private Equity, which is AAA rated by Standard & Poor's, Caliber is closing in on $4 billion in revenue.

Is it better to repair or replace a quarter panel?

No matter what a body shop tells you, there is never an acceptable time for the your car's damaged quarter panel should be replaced with a previously used “aftermarket” quarter panel.

Why is a quarter panel so expensive?

Plus, the quarter panel is welded on, so replacing it is a time-consuming process. That means hours of labor, which can get expensive.

How many hours does it take to replace a quarter panel?

See all 21 photos Before the new Goodmark panels can go on, the old ones need to come off....We Show You How To Replace A Rear Quarter-Panel With New Parts From Goodmark Industries.LABORReplace left 1/4 panel16 hoursReplace rear panel8 hoursFit trunk1.5 hoursTotal labor28.5 hours10 more rows•Apr 10, 2008

Is Caliber Collision a Fortune 500 company?

According to Caliber's chairman and CEO, Matthew Ohrnstein, “We're thrilled to have made the influential Inc. 500 list for the third year in a row.

Who did Caliber Collision buy?

ABRACaliber Collision and ABRA have officially closed their merger, creating a more than 1,000-shop national MSO with a presence spanning 37 states, the companies announced Tuesday.

Is Caliber Collision in financial trouble?

Moody's in April announced it kept Caliber's longstanding corporate family debt rating at B2 but cut the company's outlook to “negative.” It said Caliber's debt stood at about 6.9 times its earnings before interest, taxes, depreciation and amortization for the 2019 fiscal year.

How many Gerber Collision locations are there?

Gerber Collision & Glass has over 700 repair center locations to serve your auto collision / auto glass requirements. We offer online scheduling, online auto glass quotes, and online repair estimates to help get the repair process started!

What keywords should I look for when searching for a mechanic?

Some keywords you want to be on the look out for while google searching are: certified specialist, i-Car, ASE, or OEM trained.

What does it mean to be an ASE certified mechanic?

Finding auto body shops or mechanics with certain qualifications will help turn your less than ideal situation into a better one. A shop with certified i-Car, ASE (National Institute of Automotiv e Service Excellence) or OEM (Original Equipment Manufacturer) technicians means that they invest in the proper education of their employees. This kind of training is quite expensive and it can be predicted that any company which is going to invest in the best trained staff is likely not going to be cutting corners.

Why are engineers under pressure to redesign the wheel?

Because of strict government regulations and scrutiny from consumers to make stronger, safer vehicles with better fuel economy , engineers are under pressure to almost redesign the wheel. Seeking out exotic metals like ultra high strength steel, aluminum and carbon fiber which are relatively new materials require specific construction practices and precise repair procedures.

Do garage shops break ties?

If you have a person that your family has been using for generations and you really happen to trust, by all means, do not break ties with that person.

Get Personal Recommendations

Getting personal, word-of-mouth recommendations for collision repair shops in your area is one of the best ways to find a trustworthy and affordable local auto body shop that will repair your car safely and ethically and return it to its original condition at an affordable price.

Read Online Reviews

Before you make a decision about which collision repair shop to choose for your vehicle, get online and read reviews for multiple different repair shops on platforms like Yelp, Facebook, Google My Business, and more.

Get Multiple Estimates

Estimates for the same repairs or part replacements can vary widely depending on the collision repair shop, so it’s important to get estimates from multiple shops.

Check for Experience

Experience means a lot when it comes to collision repair shops. It is usually a better bet to take your vehicle to get repaired at an auto body shop with 20 years of experience than a brand-new shop with technicians that might only have a year or two of experience performing vehicle repairs.

Ask About Warranties

Most trustworthy collision repair shops offer some type of warranty on the repairs they perform on your vehicle. Offering warranties is a good sign that a collision repair shop actually cares about the satisfaction of their customers and takes pride in the quality of their technicians’ work.

Seek Referrals

When looking for collision repair services, the best place to start is by asking for referrals for a local body shop from people you can trust. You won’t miss someone in your circle who has interacted with a collision repair shop before.

Reading Online Reviews

Before deciding which repair shop to take your car to, consider reading online reviews about their services. You can get invaluable information about repair shops from online platforms such as Yelp and Facebook. Read as many reviews as possible to get a glimpse of the quality of services the shop offers.

The Service Charges

The cost of collision repair services varies depending on the collision repair shop. Get estimates from multiple shops to guide you when choosing a collision repair shop that’s affordable. You’ll also need to know how much the shop charges for part replacements.

Check for Experience

Experience is crucial since it determines the quality of services the collision repair shop will offer. You should consider a shop that has the required license and permits from the local authorities.

Enquire About Warranty

A lot of things could possibly go wrong after the collision shop has repaired your vehicle. Therefore, consider a shop that offers a warranty for a certain period after they have repaired your car. This goes to show the collision shop is sure about the quality of services they offer.

Make the Right Decision When Choosing Collision Repair Shops

Getting the best collision repair shop should no longer be a daunting task. Use the above pointers to make an informed decision when choosing collision repair shops.

What is the biggest expense in auto body shops?

The cost of labor is the biggest expense in most auto body shops. The cost for repairing a car damaged in an accident can vary widely among different body shops, depending on the size and location of the business.

Why is a shop not busy?

If a shop isn't busy, maybe that's because customers are avoiding it because of shoddy repairs. If the place is really dirty, cluttered or disorganized, this might reflect the kind of work you could expect the shop to do with your car.

How long is a paint job warranty?

A one-year warranty is a minimum, Mallette says. His shop offers a two-year warranty for body work and a three-year warranty for complete paint jobs. Some shops offer lifetime warranties as a selling point, but that isn't realistic, he says.

What does Mallette do in his shop?

Body shops and garages use reference guides that estimate the number of hours required to perform common repairs.

Do body shops charge more?

Large body shops with a lot of front-office workers probably have to charge higher rates to pay their staff. While service delivered by front-desk folks, managers and foremen gives some people a feeling of confidence in the business, it can result in estimates that are padded with non-essential work. When they're charging more labor hours at a higher rate, your bill can add up quickly.

Can aftermarket parts save money?

Depending on the damage to your vehicle, aftermarket parts can save a lot of money and can be just as good as the ones that come from the original manufacturer. If paint work is involved, ask how many coats of paint and clear coat the shop intends to use.

Is it better to use new or used body parts?

Are new, used or aftermarket body parts going to be used? New parts are obviously the best and used parts are fine, though they don't offer the savings people imagine. Depending on the damage to your vehicle, aftermarket parts can save a lot of money and can be just as good as the ones that come from the original manufacturer. If paint work is involved, ask how many coats of paint and clear coat the shop intends to use.

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