Repairing Guides

how to get my car back from a repair shop

by Kara Johnston Published 3 years ago Updated 2 years ago
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If the repairs or services were provided as initially planned and the mechanic’s lien is legitimate, your only option for getting your car back might be to pay what you owe. Once you pay off your debt, the mechanic may need to sign and submit a release of lien letter or form that ends their ownership claim on your car.

Full Answer

How do I get my car back from a mechanic?

The easiest way to get your car returned to you in at least as good of shape as it was when you brought it in is to politely talk to the mechanic and figure out needs to be done for him to let you have your car back.

What should I do when my car won't be repaired?

Throughout the process of resolving your car's problem, keep all paperwork from your visits to the auto repair shop, making sure that the work performed and amount paid are documented clearly. Speaking with the shop foreman or service manager should be your first step when an initial attempt to repair your car fails.

How do I get a refund for a bad car repair?

If your mechanic failed to repair the problem with your car, you may be able to get a refund. Ask to speak to the manager in charge of the repair shop or establishment where you took your car to be worked on.

Can a mechanic refuse to give you your car back?

Well, the general answer is no. There is really only one situation in which a mechanic can refuse to give your car back. We’ll talk about that a little later. Generally speaking, a mechanic doesn’t have the right to keep your car, no matter how unsafe the car is to drive.

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How do I ask my mechanic for a refund?

Be civil, calm and explicit. Explain concisely why you think your car wasn't fixed properly and what you want, whether it's a full or partial refund or additional work at no charge to replace or repair whatever wasn't fixed right the first time.

What to do when your mechanic is ripping you off?

How to Talk to Your MechanicDescribe the problem fully. Provide as much information as possible. ... Don't offer a diagnosis. Avoid saying what you think is causing the problem. ... Request a test drive. If the problem occurs only when the car is moving, ask the mechanic to accompany you on a test drive.Ask for evidence.

Should a customer pay for a auto repair that was misdiagnosed?

PSA: If a shop misdiagnoses your car and makes a repair that fails to fix the problem, they're obligated to correct their mistake. Disclaimer: You HAVE to request and pay for diagnosis for this to be valid.

How do I know if my mechanic is lying?

10 Signs that Your Mechanic is Cheating YouThe Neverending Repair. ... The Scare Attempt. ... Fishy Terms. ... Cheap Spares. ... Unnecessary Repairs. ... Refusal to Show the Old Car Parts. ... Straying From the Manual. ... Bad Explanations.More items...

Can a garage keep my car if I refuse to pay?

If you are refusing to pay while you dispute the bill, the garage has the right to keep your vehicle until the debt is paid. If you need the vehicle back before you can settle the dispute, you should pay “under protest”.

How do you know if a repair shop is ripping you off?

8 Ways Your Mechanic Is Ripping You OffTelling you your brake rotors need to be replaced, when they don't. ... Changing the spark plugs on a 50,000 mile car. ... Emotionally blackmailing you into a repair. ... Recommending miracle cure additives. ... Sucking you in the door with free tire rotation or winter inspection.More items...•

Can a mechanic charge you if they don't fix the problem?

Even if your mechanic doesn't fix the problem, you may still be charged a diagnostic fee.

What is mechanical negligence?

Failure to completely repair damaged parts; Failing to identify obviously needed repairs that a mechanic acting with a reasonable standard of care would notice; or. Damaging one or more parts of the vehicle as the repairs are performed.

How long can a dealership hold your car for repair in Texas?

about 30 daysAccording to tortdeform.com, a dealership can hold your car for about 30 days. After this, you are potentially entitled to: A lemon law case, which you can further understand with research. Financial compensation for the time that has been wasted.

What should you not say to a mechanic?

0:063:345 Things You Should Never Say to a Mechanic - YouTubeYouTubeStart of suggested clipEnd of suggested clipThings that you should never say to a mechanic. And the first thing is never say I'm gonna watch youMoreThings that you should never say to a mechanic. And the first thing is never say I'm gonna watch you while you fix my car years. Ago little old lady brought a car over here free to work on.

Do mechanics exaggerate?

In fact, the check engine light is also sometimes called the “idiot light.” The light sparks fear in car owners because, more often than not, they cannot diagnose the problem themselves. A dishonest mechanic could exaggerate the extent to which you need a repair or add on additional services that may seem unnecessary.

Why do mechanics always lie?

Car mechanics are notorious for lying to their customers in order to gain extra work for things that don't really need doing or for charging extra for things if they can tell someone doesn't really know what they are talking about.

Can a mechanic charge you if they don't fix the problem?

Even if your mechanic doesn't fix the problem, you may still be charged a diagnostic fee.

Are mechanics dodgy?

CAR MECHANICS are ranked among the least trustworthy professions, according to a recent study. And the investigation revealed the dodgy tactics car repairers use to rip-off unsuspecting drivers, reports The Sun. Conducted by Confused.com, the study found as many as 85 per cent of drivers don't trust their mechanic.

What country has the best mechanics?

Canada's Inuit have many talents, but one of the most impressive is their mechanical ability. With or without training, they have a reputation as the world's best natural mechanics.

How do I sue a mechanic in Texas?

You can contact the Better Business Bureau, www.bbb.org, for help negotiating with the repair shop. Or, bring a lawsuit under the DTPA in small claims court for up to $10,000* for the repairs and other damages such as tow costs, storage fees, and car rental.

How long does it take for insurance to pay for a repair shop?

Some companies pay the repair shop directly instead of reimbursing you, especially if it’s a preferred or recommended shop. Claims are typically paid within 30 days.

What to do after a car accident?

Immediately after a car accident happens, get yourself and your car to a safe place. Then exchange information with the other driver and contact your insurance company. If you can do so safely at the accident scene, give your insurance company a call.

How to file a claim for car damage?

If you’ve been in a car accident and are filing an insurance claim to cover the cost of damage, follow these basic steps. Contact insurance and make the claim. Choose an auto body shop. Take your car to the repair shop. Follow up with your insurance company and the garage. Confirm repairs and pick up your car. Get your claim check.

What do mechanics call you when you drive home?

Your mechanic will call to let you know when your car is ready. Before you drive home, run through your car’s repairs and the bill to make sure everything is in order.

What are the best deals on rental cars?

Rental car. If you have rental reimbursement coverage , shop around for the best deal on a rental car. Loaner car. Many dealerships like Mini are known for lending cars to customers, and others will give rides home while the car is being repaired. Public transit.

How to get around without a car?

How to get around without your car. The amount of time that your car’s in the shop depends on the severity of the damage, your mechanic’s schedule and the difficulty of finding parts. If you won’t have a car for more than a day, consider your options for getting around in the meantime. Rental car. If you have rental reimbursement coverage, shop ...

Do I need to show repair shop documentation?

Double-check with your insurance about any repair shop documentation or other requirements that you’ll need to get reimbursed for repairs. Depending on your insurance company, you may need to show an itemized list of repairs and estimated costs.

Repairing damaged frames

Just because your vehicle has sustained damage to its frame, doesn’t mean that it’s a write off. A car or truck is only considered a total loss when the price of repairs is more than the value of the vehicle. The vehicle owners’ insurance company determines the value of the vehicle.

Fixing scratches and chips

Even small blemishes on a car require skilled technicians to fix them to make sure that the original condition of the vehicle’s exterior is restored. If an area of the vehicle has been chipped or scratched, that area will need to be sanded down until it is even and smooth. A special spot putty may also be used to enhance smoothness.

Precise shades of colour

When it comes to repairing the cosmetic appearance of a vehicle after a collision, using the right colour of paint on the repaired area is vital. If technicians can’t properly match shades of colours, the repaired area will stand out against the rest of the vehicle.

Peace of mind when you leave the shop

It’s important for drivers to feel confidence in their repaired vehicle. Repair shops that can properly restore your damaged vehicle to its pre-collision condition will often guarantee their repairs with a lifetime warranty.

How to get your car back if you refuse to make repairs?

First, you can call the police. Let them know the situation and ask them to talk to the mechanic. Usually, if it gets to this point, the mechanic is just going to give your car back and document the fact that you refused to make the repairs necessary to keep your car safe.

What to do if your mechanic refuses to release your car?

If your mechanic refuses to release your car, you have a few options. It really depends on why they refuse to give you back your car. If it’s because you refuse to let them do certain repairs, you really only have two options. First, you can call the police.

What happens if your brakes fail?

If the problem with your car makes it unsafe to drive, the mechanic’s shop isn’t going to want to be on the hook. Let’s say that you refuse to get your brakes replaced and drive off the mechanic’s property. Two blocks later, you get into an accident because your brakes failed. You kill the other driver and you end up paralyzed.

What happens when you drop off your car to a mechanic?

When you drop your car off to the mechanic, you usually authorize certain work. You may ask them to do specific repairs. Or, you may tell them that they can only do repairs after you authorize them. Finally, you may give permission for them to do repairs up to a certain dollar amount. Once you leave the shop, the mechanic discovers ...

What happens if you don't authorize a mechanic to work?

So, if your mechanic does work that you didn’t authorize, agree to pay the portion that was agreed upon. This should clear the matter up. But, if it doesn’t, you may run into serious problems.

What is a mechanic's lien?

This basically means that a mechanic can keep your car until you pay your bill in full. Even if your car is worth $100,000, if you have a bill for $20, they can keep your car until the bill is paid.

Why won't my car be released?

You can’t afford to be without your car for that long. If the reason they won’t release your car is because of non-payment, a civil action is your only option. In fact, odds are, the mechanic will have already filed a civil action against you for non-payment.

How to Get Your Car Back from a Mechanic Who Has Not Repaired It

My question involves a consumer law issue in the State of: Texas. My Dad took he's car to the shop to get he's transmission replaced.

Re: Can You Sue Someone for Not Fixing Your Car and Not Showin Up Their Shop

It's your dads car. You can't do a darned thing about what is happening.

Re: Can You Sue Someone for Not Fixing Your Car and Not Showin Up Their Shop

Is this shop even in business? if your father waits too long I suspect he won't have to worry about it.

Re: Can You Sue Someone for Not Fixing Your Car and Not Showin Up Their Shop

I highly doubt the shop is still in business because no one is ever there and there's a shop near there and they told me they haven't seen the guy in months. But thanks for the advice I'll definitely do what ever it takes to persuade my dad to contact him and try to meet him in person. Thank you very much.

Why didn't my car mechanic fix my problem?

You'll have to establish to a judge's satisfaction that the car mechanic didn't fix the problem due to issues of fraud or negligence. You must establish that your problem isn't a legitimately honest mistake and that the mechanic refused to work with you to remedy the situation.

What does it mean when a mechanic can't give you old parts?

Your old parts are proof that they were removed and hopefully replaced by new ones. It could be a red flag if the mechanic can't or won't give them to you. Follow up in writing to confirm that this is indeed what happened should you eventually have to seek legal recourse.

What is the burden of proof for a car mechanic?

You'll have the burden of proof if you do have to go to court and sue to get your money back or for other relief. You'll have to establish to a judge's satisfaction that the car mechanic didn't fix the problem due to issues of fraud or negligence. You must establish that your problem isn't a legitimately honest mistake and that the mechanic refused to work with you to remedy the situation.

Where can I report a mechanic?

You can always report the mechanic to your state's attorney general if the idea of fighting it out in court is more than you want to deal with. Check for licensing boards in your state as well, or a consumer protection program you can report to. Again, what's available can vary by jurisdiction.

Can a mechanic keep your car if you refuse to pay?

This puts you on the defense. Advertisement. Depending on your state's laws, the mechanic might be entitled to keep your car if you refuse to pay. They can file a mechanic's lien against the vehicle and sell it to recover what they allege you owe.

Can car repairs go wrong?

Car repairs have the potential for going wrong just as any financial transaction does – particularly if you're arranging for repairs on your own rather than relying on your insurance company to pay for them. Insurers know the ropes of legal options should a mechanic not deliver the quality of work that was paid for, ...

Can a disreputable mechanic sell you a fix?

A disreputable mechanic could sell you an expensive fix that might or might not be what your poor wheels actually need. You wouldn't be the first to fall victim to shady mechanic tricks or get ripped off by a mechanic. Advertisement.

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