Repairing Guides

how to prepare iphone for repair

by Adelle Mitchell II Published 3 years ago Updated 2 years ago
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Full Answer

How to make easy money doing iPhone repairs?

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How to get your iPhone ready for a repair?

If your device won't turn on or respond, finish as many steps as possible:

  • Back up your iOS device.
  • Have your Apple ID password ready. For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone.*
  • If your iPhone needs battery service, have the battery percentage at 30% or less when you bring it in, if possible.

How and where to get your iPhone repaired?

Know how to stop your iPhone from asking Apple ID password again and again

  1. Force Restart iPhone Switch off your iPhone by using the “Power/Side” button and release all the buttons to let your device reboot. This should get these issues sorted. ...
  2. Update Apple account Perhaps, the issue is not fixed due to a glitch or any app installed over your iPhone may have not been registered with your Apple ID ...
  3. Factory Reset iPhone

How to know that my iPhone was repaired?

Apple's iOS 14.6 brought new features and bug fixes to your iPhone, but users are reporting a problem with battery life. Here's how to fix it. iOS 14.6 brought a ... And here's what we know about iOS 14.7.) iPhone users have taken to Apple Support ...

See more

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Should I wipe my iPhone before repair?

The short answer is “no, you shouldn't erase your iPhone before screen repair.” However, the complete answer would be “yet, you should save your data before handing your device to the repair shop.” And here is why Mr. Fix cell phone repair services always insist on our customers doing so.

How do I clear my iPhone for repair?

iPhone Repair: How to Prepare Your Device Before Sending It for...Backup Your iPhone to iTunes or iCloud. ... Backing Your iPhone Up to iTunes. ... Backing Your iPhone Up to iCloud. ... Turn Off Find My iPhone. ... Remove All Accessories. ... Delete Your Data. ... The Importance of Knowing How to Prepare for iPhone Repair.

Should I clear my phone before sending it for repair?

Best answer: If you're able to factory reset your device before sending it in, as well as remove or wipe your eSIM card, then yes. However, if the phone is too damaged to turn on, there is a risk of someone accessing data even if you remote-wipe it.

Why do I need to turn off Find My iPhone for repair?

* If you're unable to turn off Find My iPhone, Apple might not be able to service your device. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge.

How do I clear all data from my iPhone?

Wipe all content and settings from iPhoneGo to Settings > General > Transfer or Reset iPhone. If you're erasing your iPhone because you're replacing it with a new iPhone that you have on hand, you can use extra free storage in iCloud to move your apps and data to the new device. ... Tap Erase All Content and Settings.

Is erase all content and settings the same as factory reset?

Reset all Settings removes things like your Wifi password and settings you've set on your iPad for Apps, mail, etc. Erase All Content and Settings restores a device to it's out of the box state when it was first turned on. You should use Erase All Content and Settings to get it ready for the next owner.

Do phone repair shops look at your pictures?

Originally Answered: Do phone repair shops look at your pictures? Yes. They even ruin your machine and data altogether, sometimes. Not most of them, but some.

What should I do before sending my phone for repair?

Table Of ContentsCreate a Full Back Up.Remove Your SIM Card.Remove Security Locks.Remove External Storage.Note Down Your IMEI.Perform a Factory Reset.Remove Google Account & Disable Factory Reset Protection.Go to The Reputed Technician.More items...•

Can phone repair access my data?

While there is no reason for anyone in a repair shop to access your personal data, in many instances there are genuine requirements for unlocking to get the device fixed, Srivastava said.

Does Apple need my password to change battery?

They should not require your passcode to access your iPhone to physically replace a battery. If this is not an Apple Authorized Service Provider, you may want to take it to one.

What happens if Apple cant fix my phone?

Apple does not fix devices, they replace them. If it is determined what is wrong with your phone is a warranty issue, and you still have a warranty, they will replace it free of charge. They are the ones that determine that. If it not a warranty issue, they would offer you an Out of Warranty replacement.

Does erase iPhone delete everything?

When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.

Does resetting iPhone delete iCloud?

Nothing in your iCloud account will be deleted. After resetting, restore from your backup, anything that isn't in the backup will be restored from the relevant store or iCloud photo library etc.

Can phone repair shops steal your data without password?

Reputable repair shops do not steal your data. For most repairs, access to your data isn't necessary.

Before you bring in your device

Follow these steps before you take your device to an Apple Store, Apple Authorised Service Provider or network provider. If your device won't turn on or respond, finish as many steps as possible:

Before you send your device

Follow these steps before you send your device in for repair or replacement. If it won't turn on or respond, finish as many steps as possible:

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

What happens if my iPhone is damaged?

If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.

How long is the Apple Limited Warranty?

The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

What to do if your iPhone is stolen?

If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.

What is the purpose of Genuine Apple Parts?

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

How to clear iPhone data?

This is why having a backup is so important. To clear your iPhone, opening Settings, tap General, select Reset, and choose Erase All Content and Settings. You’ll need to enter your Apple to confirm.

How to turn off Find My iPhone?

Back up your device to either iCloud or iTunes. Turn off Find My iPhone by opening Settings, selecting iCloud, tapping Find my iPhone, and toggling it off. You’ll need to enter your Apple ID to Turn Off. Make sure you have your Apple ID password handy; the technicians may not be able to service your device without it.

What to do if you still have sales receipt?

If you still have your sales receipt, take that with you to the store as well. Since you won’t be leaving your device at the store, this is the most you need to do. The iPhone will be in your reach and your information won’t be in danger. This simply gets it ready for the technicians that will help you.

What to do if you're using a third party servicer?

Advertisement. If you’re using a third-party servicer, ask them what they would recommend as well. No matter what, create a backup. That way whatever happens, your information and data will be safe and able to be synced with your fixed device.

Do I need to backup my iPhone before I repair it?

If you’re getting your iPhone repaired or serviced, it’s important to create a backup before you do . I’ll list this step in the direction below too, but I want to reiterate the importance of creating a backup in this instance.

Can I fix it myself?

The short answer is, yes. Or, maybe, depending on your ability. But attempting to repair your device without having the proper skills, tools, and parts can potentially lead to more problems. The honest answer is that you probably shouldn’t attempt the repair by yourself.

How do I choose a good repair shop?

Choosing the right repair shop is a decision you should take seriously. However, there are times when the decision may not be entirely yours. For example, if you have an iPhone that is still under warranty with Apple — you should be looking towards visiting an Apple Store.

What questions should I be asking?

Knowing what to expect ahead of time will help to ensure the repair process goes smoothly. This can be done by asking the right questions, such as:

Getting ready for a repair

Once you’ve made your final decision and have selected your repair shop — you will need to get your device ready. Provided you’ve selected a reputable repair shop, any data, information, or images on your device should be safe and secure. But, we recommend you consider your data before you drop your device off for repair.

Common repair costs

Some repair costs will be fairly standard, such as getting the battery replaced in your iPhone. But overall, repair costs will vary depending on the issue, and also on the device. For example, replacing the screen/glass on a Samsung device with curved glass on the edges, or a foldable screen will likely cost more as compared to an iPhone.

Consider the cost

Now that you’ve now found the repair shop you plan to use, and you have a quote in terms of the cost, the next step is to consider the cost to repair. At Swappa, we like to see devices active and in-use for as long as possible and feel that an upgrade isn’t always necessary.

How to reset iPhone without Touch ID?

On devices without Touch ID, go to Settings -> Passcode. If you have an iPhone X, go to Settings -> Face ID & Passcode. 3. Backup & Reset. If you have sensitive data on your device, then you can reset it before handing it over. Be sure to take a full back up of your Android and/or iOS device before you go any further.

How to hand over a phone to a service center?

But there are a few steps that need to be followed before you actually hand over your smartphone to the service center. 1. Remove your SIM card. This may seem obvious but worth stating nevertheless. It is a good practice to keep the SIM ejector tool handy exactly for such situations when you need to hand over your device.

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