Repairing Guides

how to repair an external hard drive ps4

by Eleonore Hoeger Published 2 years ago Updated 1 year ago
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Part of a video titled How to Fix PS4 External Hard Drive Not Recognized Problem?
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Firstly power off your console. And again follow the same steps to boot in safe mode connect yourMoreFirstly power off your console. And again follow the same steps to boot in safe mode connect your controller. Directly to the console. And tap the ps. Button. Now using the controller.

Full Answer

What is a good external hard drive for the PS4?

The best external hard drives for the PS4

  • Seagate Portable External Hard Drive. If you merely want a great external hard drive for your PS4, then this portable drive from Seagate is the perfect solution.
  • Western Digital Elements Portable External Hard Drive. ...
  • Western Digital Black P10 External Game Drive. ...
  • Avolusion HDDGear 3TB External Hard Drive. ...
  • Silicon Power Rugged External Game Drive. ...

How to backup PS4 to external hard drive simply?

How to restore your PlayStation®4 data

  • Go to Settings > System > Back Up and Restore.
  • Insert the external storage device that contains the backup into one of the PS4™ USB ports.
  • Select Restore PS4.
  • Select the backup file you'd like to restore.
  • You'll see a screen that tells you the system will restart and initialize whether or not the backup process is completed. Select Yes to continue.

Is it worth upgrading the hard drive on PS4?

Well, we always recommend to upgrade the PS4 hard drive if you want more power out of the new replacement drive (i.e. extra speed and reliability). BUT if you have a limited budget, and you don’t deem yourself an enthusiast who wants the utmost power, you can try to repair the PS4 HDD and you’ll get it back to the time when you first bought it.

How do you replace hard drive on PS4?

Step 2: Remove the Old PS4 Hard Drive

  • Turn off your PS4 completely.
  • Unplug the AC power cord and all other cables from your device.
  • To guarantee safety, you need to remove the plug for the AC power cord from the electrical outlet. ...
  • Slide the PS4 hard drive cover to the left.
  • Unscrew the screws for the hard drive bay.

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Can external hard drives be repaired?

Generally speaking, the external hard drive errors can be repaired using CMD. What you should note is that regarding "chkdsk f: /f ", the first f should be replaced with the drive letter of the external hard drive.

Why is my extended storage not working PS4?

Start by testing the external hard drive on another device, to identify whether or not it might have become corrupted. If it isn't working on another PS4 or on your PC, then it might be time to consider replacing it. Sometimes the error requires you to format the HDD again, to see if that resolves it.

How do I fix a corrupted external hard drive?

How to fix a corrupted external hard drive WITHOUT formattingOn the desktop, open This PC (My Computer) and select the desired external hard drive. Right-click it and select Properties -> Tools -> Click on Check. ... Use chkdsk.Use Disk Management. ... Use diskpart.

How do I know if my PS4 hard drive is broken?

Signs of a failing HDD:Downloads are corrupted.Lots of errors in games and applications.Turn on console and database starts rebuilding without previous power loss or error.Video applications (Youtube) stutter pause resume freeze or don't load.

How do I fix my Seagate external hard drive?

Basic hardware troubleshooting steps:Try connecting the drive to a different port on the computer.If possible, try using a different cable.Try using the drive on a different computer.Verify the drive light is on. ... Try a different power outlet.More items...

How do I know if my external hard drive is damaged?

Common symptoms of external hard drive failure include:Failure to Mount or Recognize.Excessively Loud Operation.Clicking, Whirring or Grinding Sounds.Disappearing Files or Folders.File Corruption Error Messages.Extremely Slow Drive Access Times.

Why can't I move PS4 games to extended storage?

To move content between your PS4's system and extended storage, you're going to need a PS4 that you've updated to version 4.50 or higher and an external hard drive that's between 250GB and 8TB, and uses USB 3.0 or higher and a USB-A connection.

Why is my USB storage device not connecting to my PS4?

Assuming your PS4 USB isn't working, this is because of the restriction of the file system. Sometimes, it is because your USB has NTFS format, which isn't viable with PS4. PS4 can only recognize or read perceive the exFAT and FAT32 formats.

How do I get my PS4 to read my external hard drive?

0:503:12How to Attach an External HDD (Hard Drive) on PS4 | Firmware Update 4.50YouTubeStart of suggested clipEnd of suggested clipNow the first thing that you're going to want to do is plug the external hard drive into yourMoreNow the first thing that you're going to want to do is plug the external hard drive into your console and if it requires powering up then power it up as well go to settings then devices.

Why is my external hard drive not showing up?

If the drive still isn't working, unplug it and try a different USB port. It's possible the port in question is failing, or just being finicky with your specific drive. If it's plugged into a USB 3.0 port, try a USB 2.0 port. If it's plugged into a USB hub, try plugging it directly into the PC instead.

Why is my PS4 not recognizing my external hard drive?

If an external hard drive cannot be recognized by your PS4, the possible reasons are:The external hard drive doesn’t have a wired connection.The ex...

How do I know if my PS4 hard drive is broken?

There are some common symptoms of a broken PS4 hard drive:Unusual or excessive heating.Strange noises.Frequent crashes of your PS4 and read/write d...

What happens if you unplug an external hard drive from PS4?

Commonly, when you unplug an external hard drive from your PS4, the data on it won’t be affected. You can also plug it to another PS4 device and pl...

Why does my PS4 game keep saying it’s corrupted?

The possible reasons for corrupted PS4 game could be various. The commons ones are as follows:The PS4 hard drive is poorly functioning.The game dat...

How to turn off PS4 without external hard drive?

Step 1: You need to turn off the PS4. Step 2: Now switch off the electricity for a minute. Step 3: Unplug the external hard drive. Step 4: Turn on the PS4 so that it runs without an external hard drive. Step 5: Now turn off PS4 again. Step 6: Then connect the external hard drive to it while it's in off mode.

How to recover deleted files on PS4?

Step 1: Launch Recoverit on your PC. Step 2: After the installation process, connect the PS4 External Hard Drive to the PC. You need to make sure that the PS4 External Hard Drive is properly recognized. Step 3: Select the PS4 External Hard Drive.

How to turn off PS4 when it goes wrong?

Make sure you stick with the below steps: Turn off your PS4 using the power button on the front side of the console. Hold down the power button and listen out for two beeps which will take approximately seven seconds.

How to turn off safe mode on PS4?

Step 1: Start with switching off the power button on the PS4 to make sure that you have access to the Safe Mode. You can see that the power indicator will blink a few times and then turns off. Step 2: Press and hold the power button for 7-8 seconds until you hear two beep sounds.

Can PS4 recognize external storage?

You need to check whether the drive was previously formatted for external storage. PS4 will only recognize one external storage drive at a time. Last but not least, you need to check whether you are running the older version of PS4 system software. If yes, update the same to its latest version and recheck the issue whether it is fixed or not.

Can you replace a PS4 that is not showing up on other devices?

You can confirm that you need a replacement if it didn't show up on other devices too. If the issue is with your PS4, then the external derive will get recognized in other systems.

Can PS4 hard drive be wireless?

As the PS4 system doesn't recognize wireless external hard drives, make sure PS4 external hard drive has a wired connection.

How to format HDD for PS4?

How to format the HDD as PS4 extended storage. Go to Settings > Devices > USB Storage Devices. Select the USB storage device to format and choose Format as Extended Storage. Change install location. To change the install location of your applications, you need to choose where you would like to save them.

How to move apps to extended storage?

You can install add-ons on extended storage, even if the related application is installed in system storage. Select Settings > Storage. Select the storage where the application you want to move is located, and then select Applications. Press the OPTIONS button and select Move to Extended Storage -or- Move to System Storage .

Can you move apps between PS4 storage?

You can move saved applications between the PS4™ system storage and extended storage. Reminders: If an application is found both in system storage and on extended storage, you’ll need to delete it from either system storage or extended storage to use the extended storage device. You can install add-ons on extended storage, ...

Can you use two HDDs for extended storage?

You can only use one device for extended storage at a time. Even if you have connected two devices that are formatted for use as extended storage, only one can be active as extended storage. You can connect a second HDD for use with Media player, but you can’t connect two HDDs for Games, apps and add-ons.

See if your Drive is Functional

The initial step is checking if your drive is functional. To do that, plug the external HDD into your Windows PC and see what it says. If it works, it should just appear on your taskbar like so:

Format Your External Drive

If your drive meets the criteria but not the format, it’s time to fix it. Before that, though, be sure to save its information elsewhere, as the process erases everything.

Check the Drive With Windows

If the drive was never the problem, or if it still doesn’t work after formatting, it’s perhaps corrupted.

Update the PlayStation 4

Perhaps your drive was working before, but now it’s not functioning properly. If you have already formatted and checked the drive, you can try fixing a couple of stuff in the console.

Power Cycle the Console

Power cycling the console is a hard reset that drains all power and erases random power bugs.

Rebuild the PS4 Database

Our next solution is rebuilding the PS4’s database via its Safe Mode. It will help clear corruption in your data.

Reinstall PS4 System Software

Lastly, you can try taking your console back to its factory settings. The process will wipe your hard drive and remove its software.

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