how to repair modem connection

How often should you replace your modem?

You may want to consider replacing your modem when:

• You’re no longer satisfied with the speed and quality of the internet connection.
• New features are available you can’t do without.
• Your internet service provider supports new networking standards not supported by your modem.

How to fix my modem?

What to Know

• Unplug the router and modem. Wait at least 30 seconds. Plug in the modem and press the power button to turn it on, if needed.
• Wait at least 60 seconds and then plug in the router. Press the power button to turn it on, if needed.
• Wait at least 2 minutes before testing or using the devices.

Is the problem with my modem or my router?

• Loose power or coax connections
• Damaged Ethernet cable connections
• Miscommunication with the router
• Overheating
• Outdated firmware or equipment

How to troubleshoot common router and modem problems?

Steps

1. Understand the basic terminology. Computing is notorious for having a lot of acronyms and jargon that can be hard to wrap your head around.
2. Find your modem's diagnostics page. Most modern modems do have such a feature to aid people with solving technical problems.
3. Login to your modem. ...
4. Check the status of each of the modem's stages. ...

More items...

How to fix connectivity issues?

1. Restart your computer. This may seem like a useless suggestion, but restarting your computer is often the easiest way to fix a vast majority of the issues you may be having. A simple reset will clear out bad settings which could be causing your connectivity issues, and if it doesn't help, it only took a minute.

How to fix a router that won't connect to the internet?

Restart your Internet modem and router. The easiest way to do this is by unplugging both your modem and your router from their respective power sources, waiting for a few seconds, and plugging them back in. Like restarting your computer, this can solve the bulk of minor Internet issues.

What happens if you reset your router?

A hard reset causes your router and modem to forget all of your settings, restoring the network to its factory settings (including the factory network name and password).

How to clear DNS cache on a tablet?

To clear the DNS cache on a mobile item such as a smartphone or a tablet, simply restart the item.

How to make your browser load faster?

Clear your browser's cache. Much like the DNS cache, your browser's cache makes loading previously visited sites faster, but it can also result in errors if the cache database becomes outdated.

How to increase the range of a wireless network?

There are several things you can do to help minimize interference and increase your network's range: Add a second router to extend the range. Increase your computer's Wi-Fi reception. Make your own directional "cantenna" for your wireless adapter.

Where is the reset button on my router?

In most cases, the "reset" button is a recessed button on the back of the modem and router, meaning that you'll need to use a pen or a paperclip (or similar) to press the button. Move closer to the router. Sometimes your computer or smartphone is too far away from the checkpoint to connect.

Internet Connection Issues in Windows 10 PC: FIXED

So, that was all about how to repair internet connection in Windows PC. Hopefully, now you will be enjoying an active internet connection on your Windows PC. If you need further help, then please let us know in the comments section below.

Harshita

Harshita Sharma is a technical writer with quite a distinct understanding of the tech realm. She is a tech enthusiast who believes that tech knowledge should reach one and all and tries to convert the sketchy knowledge into the simplest possible form for making people understand the tech world better.

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How to stop modem from blinking?

Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking.

How to make a new connection to your internet service provider?

Restart your modem and wireless router. This helps create a new connection to your internet service provider (ISP).

How to restart a computer after uninstalling drivers?

After uninstalling the driver, select the Start button > Power  > Restart.

How to fix ping test?

If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable (if you can). If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and see the documentation for your router.

What is the purpose of the network troubleshooter?

Run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems.

How to search for device manager?

Select Searchon the taskbar, type Device Manager, and then select Device Manager from the list of results.

How to find the IP address of a router?

At the command prompt, type ipconfig, and then select Enter.  Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network.   Write down that address if you need to.  For example:  192.168.1.1

How to fix my router and modem?

If you are connecting to the router via wireless, pull up the list of available wireless connections from the icon in the bottom right of your screen. Verify that you are connected to the correct network.#N#2. Disconnect from the network, wait a few seconds, then reconnect and wait until Windows finishes connecting .#N#3. If it says that windows cannot connect to the network, the problem may still be with your router. Go back to step two if you haven't yet done so.#N#4. If windows successfully connects or if you are plugged directly into the router, but you are still not getting internet, try opening the "Network Connections" window from the start menu, right clicking on the connection and selecting "Diagnose."#N#5. Follow the Windows network troubleshooting guide, including selecting the "Reset the network adapter option."#N#6. If after this process the computer will still not connect, restart it completely and check one more time to see if it will connect.#N#If the computer will still not connect at this point, proceed to the next step.

How to reset modem?

There are many different varieties out there, but most will at least have at least four green lights labeled send, receive, online, and PC activity or something similar. 2. If two or more of these are off or repeatedly flashing on and off, reset your modem.

How to reset router if it won't connect?

To reset your router and attempt to fix the problem, follow these guidelines:#N#1. Unplug the router and wait a few seconds before plugging it back in. Wait for the lights on the front to become stable before continuing.#N#2. In many cases, the problem will already be fixed at this point. Test the connection again.#N#3. If the problem persists, you will need to access the router settings. To pull up the settings for your router, you will need to enter the local IP address of your network into the address bar of your web browser. It will often be "192.168.0.1" or "192.168.1.1" and will almost certainly start with "192.168" in all cases. The default IP and password should be found in the documentation that came with your router.#N#3. If you still can't access the settings you can find your local IP by going into the "Network Connections" window from the start menu, right clicking on the wireless connection, selecting "Status" and clicking on details. It should be shown as the IPv4 default gateway.#N#4. Navigate to the tab that shows the current status of the router. It should be displaying a number of different IP addresses and domain names.#N#5. Click on the "release" button and the numbers should all be reset to zeroes. Wait at least 10 seconds and then click the "renew" button. Keep clicking it at regular intervals for 30 seconds or so if no new numbers pop up.#N#At this point you have several options depending on what is happening:#N#A) If the status tab is showing new addresses after clicking the "renew" button, your router has been reset and is once again connected to the internet. Test your computer once again and see if the problem has been fixed. If not proceed to step three.#N#B) If the status tab is still showing zeroes and is not updating when the "renew" button is pressed, your router cannot connect to the internet. Go back to step one if you have not yet done so. If you have already completed step one, go to step four.

How to fix a router that won't connect to my router?

1. Unplug the router and wait a few seconds before plugging it back in. Wait for the lights on the front to become stable before continuing. 2. In many cases, the problem will already be fixed at this point. Test the connection again. 3. If the problem persists, you will need to access the router settings.

How to reset a number to zero?

Click on the "release" button and the numbers should all be reset to zeroes. Wait at least 10 seconds and then click the "renew" button. Keep clicking it at regular intervals for 30 seconds or so if no new numbers pop up.

How to pull up router settings?

To pull up the settings for your router, you will need to enter the local IP address of your network into the address bar of your web browser. It will often be "192.168.0.1" or "192.168.1.1" and will almost certainly start with "192.168" in all cases.

Is the internet reliable?

The internet is something most people rely on every single day, yet internet connections can be very unreliable and frustrating to an uninformed user.

How to fix a modem that won't connect to Wi-Fi?

If you're experiencing any Wi-Fi issues, the first thing you need to try is to completely disconnect your modem from all cables and power. Let it sit for about half a minute and then plug everything back in.

How to update router firmware?

You can check the manufacturer's web site or the control panel to learn how to update your firmware. Most routers made these days have a built-in function that checks for updates. This function will download updates automatically.

What happens if the light is off on my router?

Internet If the light is off, no Ethernet cable is connected between the router and the modem (the main source of the internet usually provided by Bell, Cogeco or your Internet Provider). WiFi Some routers will have a WiFi symbol for turning on/off the wireless signal.

What is the difference between a router and a modem?

To make things clear, the modem is what connects your home to the internet and the router connects the Wi-Fi to your devices.

What does it mean when your modem is online?

Online (Ready) — After confirming upstream and downstream frequencies, the online light will begin to flash as the modem acquires an IP address. When this occurs, you’re officially online. Depending on your device, the light may emit a steady or flashing light when working properly.

What do the lights on my modem mean?

First off, you should understand what your modem's lights mean. These lights will also blink, change colors, and do all sorts of things. It's advised that you have a manual with you so that you can understand what your modem is trying to tell you. For most modems, there is a power, globe, ethernet, and Wi-Fi icon.

What is the icon on my modem?

For most modems, there is a power, globe, ethernet, and Wi-Fi icon. Others may have more icons for extra features like USB or a reset symbol.

How to fix a modem that won't register?

Unplug the modem. Wait a few minutes and then plug it back in. Your modem should attempt registration with your internet service provider again. You should see status indicators on the modem to let you know its progress. If it fails to register, it reboots and starts from the beginning. If you continue to experience issues, you'll need to contact your ISP to send out a cable technician to look at your line. It's also possible your modem is faulty and will need to be replaced.

Why is my modem signal out of specs?

From time to time, modem signal levels can become out of specs. This is usually a symptom of degrading or underperforming hardware or another problem. This is the first step many technicians will take when sent out to your home to diagnose an internet connection issue.

What should the power level of a cable modem be?

Upstream power levels should be between 40 - 50 dBmV. Think of this measurement as how loud your modem has to scream to be heard by the CMTS. If you are transmitting less than 40 dBmV, your upstream SNR will degrade (If you're whispering and the CMTS is shouting at the same time, they'll have trouble hearing). If it's higher than about 50 dBmV, your cable modem may intermittently go offline or have a high number of uncorrectable codeword errors.

What is a headend modem?

This is a piece of equipment operated by your ISP that manages all the cable modems and connects them to the internet. From here, network engineers can check the health of your modem as well as reboot it remotely and push configuration changes to it.

What does "OK" mean on a modem?

Acquire Downstream Channel: This should say "Locked", "OK" or similar. This means your modem found the frequency with which to receive information from the internet. There should always be at least 1 channel acquired with a DOCSIS 1.1 or 2.0 modem. If you have a DOCSIS 3.0 modem, you should be acquiring up to the maximum your modem supports (8 or 16).

What does "upstream" mean in cable modem?

Upstream: This means away from you and towards the internet and your internet service provider. Your cable modem is connected to a coaxial cable that leaves your house. Think of wherever that goes as upstream. Downstream: The opposite of upstream. This means information coming down from the internet to your modem.

What happens when you tune your radio?

Frequency: When you tune your radio or change your TV channel, you are telling the device to listen at a different frequency. Channels are also used to send information destined for the internet over the cable network in pretty much the same way that TVs do.