Repairing Guides

how to repair outlook in mac

by Ms. Emily Macejkovic III Published 2 years ago Updated 1 year ago

  • Solution 1: Restart Mac. If Mac is blocking Outlook from opening, then a simple restart would be able to fix it. ...
  • Solution 2: Run Outlook without Connectivity. Sometimes, while launching the app, a connectivity-related process can make Outlook not working. ...
  • Solution 3: Verify Outlook Identity. If you are working with an older version of Office 2011, then it can cause some clash with Outlook Identities.

Rebuild the Office database
  1. On the Outlook menu, click Turn Off Office Reminders.
  2. Quit Messenger for Mac and all Microsoft Office applications, including Outlook.
  3. Open the Microsoft Database Utility. ...
  4. Click the identity of the database you want to rebuild, and then click Rebuild.

How to uninstall and reinstall outlook for Mac?

Tips for Installing and Uninstalling Microsoft Office on Mac:

  • Close all Applications before the uninstallation process.
  • Make sure that it is not a computer glitch that is causing problems with the software.
  • Make sure you have a good running Internet.
  • Always download & install MS Office from its official website.
  • Always purchase the software.
  • Check the battery of the computer before installing the program.

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How to make outlook as default email on Mac?

Make sure you’re on the General tab, and click the dropdown menu next to Default email reader. Select the Default email reader option Choosing Your Default Email Client in macOS

How do I recall an email in outlook for Mac?

  • Open the “Sent Mail” folder or other folder where your sent items are stored.
  • Open the message (double-click to open in a new window).
  • Select the “Actions” option in the “Move” section of the “Message” tab.
  • Select “Recall This Message…“

How to fix outlook for Mac sync errors?

Step by step process – How to fix Mac Outlook error code 19723

  • Go to “Launchpad”.
  • Click on “Outlook”.
  • Click on “Tools”.
  • Then click on “Accounts”.
  • Now click on “Advanced”.
  • Select “Sync Services” from the “Other” menu.
  • Finally, close Outlook after unchecking all the boxes. This prevents buffering by keeping the IMAP sync inactive for a predetermined amount of time. ...


Why is my Outlook email not working on Mac?

Cause: Your credentials or account settings are incorrect. Make sure you have entered the correct email address, user name, and password. Note: If your account still does not work properly, check with your email service provider for details about how to configure your account in a mail application.

How do I repair Microsoft Office for Mac?

To troubleshoot issues in Microsoft office for macOS 10.14 using the Repair disk permission option, do the following.Choose Utilities on the Go menu and launch Disk Utility.Select your computer's main hard drive and select the First Aid tab.Finally, click on Repair Disk Permissions.

How do I run a repair in Outlook?

Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016In Outlook 2010, Outlook 2013, or Outlook 2016, choose File.Choose Account Settings > Account Settings.On the Email tab, choose your account (profile), and then choose Repair. ... Follow the prompts in the wizard, and when you're done, restart Outlook.

How do I reset Outlook for Mac to default settings?

0:211:13How to Reset Preferences in Outlook 2019 for Mac - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo first you need to quit outlook. Open the app click on outlook at the top menu bar select quitMoreSo first you need to quit outlook. Open the app click on outlook at the top menu bar select quit outlook from the list. Go to spotlight search and open terminal.

How do I run a repair on Office?

Double-click Programs and Features. Click Microsoft 365, and then click Change. Select Quick Repair, and then click Repair. You may have to restart your computer after the repair process is complete.

Where is Outlook repair tool?

Repair an Outlook data file (. pst) fileOutlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16.Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16.Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15.Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14.More items...

Where is Outlook Inbox Repair Tool?

To run the Inbox Repair Tool, follow these steps:Click Start, and then point to Find or to Search, depending upon your operating system.In the Search for files or folders named box, type scanpst.exe.Double click the Scanpst.exe file to open the Inbox Repair Tool.More items...

Why is my microsoft office not working on Mac?

Try restarting your Mac and activate again. If you're still seeing this error, try this: Run the Office for Mac License Removal Tool. Uninstall Office for Mac and then re-install Office from

Why is my Microsoft Word not working on Mac?

Possible Reasons behind MS Word Not Responding on Mac The third-party add-ons or the plug-ins hinder the software. MS Word preferences are corrupted. The virus or malware infected the operating system of your Mac (Install an anti-virus program) Unexpected power disturbance or sudden closing of Word document.

How do I fix Microsoft Word not responding on Mac?

Word for Mac document stops responding when you try to open a documentStep 1: Clear the Auto Recovery folder. ... Step 2: Download and install the latest update. ... Step 3: Check the document name. ... Step 4: Remove the Word preferences. ... Step 5: Try in Safe Mode. ... Step 6: Check for third-party fonts.

Why is my Microsoft Word not opening on my Mac?

Run Disk Utility to Repair Word One reason why won't Microsoft Word open on my Mac is that there is an issue with your Mac's disks. If this is the case, you can use Disk Utility to repair the Word disk. Open Disk Utility from the Launchpad on your Mac. Select the drive where Word is installed on the left.

Automated troubleshooting tools

Use the following tools to resolve various Outlook for Mac issues. See this page for more information and learn how to install the tools: Outlook for Mac support tools.

Need more help?

To report issues or provide feedback, simply go to Help > Contact Support in Outlook for Mac. For more information, see Contact Support in Outlook 2016 for Mac.

Have a feature request?

To suggest new features in Outlook for Mac, go to Help > Suggest a Feature. We’re listening.

How to fix Outlook not updating?

All you need to do is run the diagnostics to fix the Outlook not updating issue. Start by launching Outlook on Mac and go to its Menu > Info > Account. In older versions, it is listed under Tools > Account.

How to fix Gmail not working in Outlook?

Launch Outlook and select the linked Gmail account from the left sidebar. Right-click it and click on the "Synchronize Now" option from the list. You can also click on the sync or the update icon on the toolbar to fix Gmail not working in Outlook. Part 8.

How to check connectivity status on Mac?

Firstly, launch Outlook on your Mac and go to its Tools section. Here, you can check the status of connectivity. If it is turned off, then simply enable it. You can click on the "Sync Error" prompt to further view and diagnose any connectivity issue on Mac.

What is Outlook email?

Developed by Microsoft, Outlook is a popular email client that helps us manage our mails from multiple sources under one roof. Since Outlook has so many advantages, a lot of people use it as their default mail client on Mac as well. While it runs smoothly most of the time, users seldom face unwanted problems with us.

How to install Recoverit 8.0 on Mac?

Install Recoverit 8.0 on your Mac for free by visiting its official website and launch it whenever you suffer from an unexpected loss of data. To start with, you need to pick a location to scan. It can be an entire disk or a particular folder.

Can I quit Outlook on my Mac?

Since Mac allows us to close the apps that are not responding, you can easily quit Outlook as well. Here's how you can fix Outlook not responding issue on Mac.

Does Outlook sync with Gmail?

One of the best things about Outlook is that it lets us sync third-party email clients like Gmail or Yahoo! mail as well. If you have already added your Gmail account to Outlook, but can't get the needed results, then consider these smart solutions.

Issue-1. Outlook is crashing unexpectedly on startup

When the user has added a new account and synchronization is stopped due to an application crash, then Outlook shows such a screen-

Issue-2. Searches in Outlook are not recovering results

Sometimes, the users using the older version of Outlook for Mac on macOS Big Sur face a problem that search results either do not bring any result or show limited information.

Issue-3. Outlook screen is flickering in iMac computers

When the user is running macOS Mojave on iMac computers, some users may face a challenge that Outlook starts to flicker. Solution – The problem occurs when an iMac computer is a 27-inch machine with Retina. If you want to use Outlook for Mac, you should reinstall the application or restart the machine.

Issue-4. Error-17099 and Error-3253 while sending an email with an attachment

If you want to attach a file or zipped file, and Outlook for Mac shows some errors like 17099 and 3253, you can try to send it separately using other means. Solution – The problem starts to occur when there is Norton Security for Mac version 8.6.3 or latest. Recently, Norton has introduced a hotfix solution to the problem.

Issue-5. The user cannot send or receive emails in Outlook for Mac

It is the biggest issue that a user faces when overall email communication is stopped. Now new email does not come to the mailbox or go out to other mailboxes. Cause- There can be multiple causes behind the problem-

Issue-6. An account is not opening in Outlook for Mac

If the account is not opening completely, it can be due to the corruption in the OLM file for the account. Solution – If you know about OLM file location in MAC Outlook, you should repair the corrupt OLM file to access the account content and attach it again with Outlook.


When Outlook is not working on Mac, you can manually attempt to remove various technical issues due to Internet or server problems. But, when the OLM file is corrupt, you cannot remove the corruption easily.

How to check if Outlook is updated?

If you have installed Outlook from Apple’s official software marketplace, the easy way is to click the App Store icon in the Dock and select Updates in the sidebar. If it says no Outlook updates are available, you are good to go.

Does Outlook work on Apple?

Outlook is an incredibly handy one-stop tool to manage email messages, and yes, it has a dedicated app for Apple laptops and desktop machines. It allows users to combine all email accounts in a single place and benefit from real-time syncing.

What is Outlook for Mac?

The Outlook for Mac application is an important email client from the user perspective and it supports 2011 and 2016 versions of Outlook. In case, if the database gets corrupt, Mac Outlook is unable to access, then users need to rebuild Mac Outlook database.

Why does Outlook crash on Mac?

The Outlook for Mac crashes due to unexpected problems. Corruption occurs during Outlook for Mac updates process. If corruption found in the storage device where Outlook is installed. Outlook for Mac is not installed properly or there is a disruption in the installation.

How to delete Outlook profile manager?

Now, you need to delete a profile in Outlook Profile Manager, click on the profile. After that, click on the – (minus) button. A confirmation dialog box will appear, click on the Delete button in the confirmation dialog box.

How to open Outlook package contents?

First of all, you need to open the Finder menu and then go to the Applications option. Then, click on the Control in the Applications window. Now, you have to click on Microsoft Outlook & choose Show Package Contents.

How much space does Outlook need?

Now, to maintain the Mac Outlook database, you always need sufficient storage space. However, you need to have almost three times space as much space as the recent Outlook size is. Suppose, your Outlook database size is 1 GB, then you need to have 3GB space for efficiency.

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