
SEIKO advises customers to contact "an Authorized SEIKO Service Center" (there's only one in the U.S.A.) or a SEIKO-appointed dealer to have your SEIKO watch repaired. To do this, they direct customers needing repairs to their SEIKO Service Center website. You'll need to fill out their Repair Information Form and send your watch to
Full Answer
Where to send a Seiko watch for service/repair?
We recommend that you contact an Authorized Seiko Service Center or a Seiko appointed dealer for watch repairs. A watch is a very sensitive precision instrument which requires servicing by highly trained and skilled technicians using special tools developed by Seiko. You can find a service center in your area at Customer Service Center.
Is Seiko the best mechanical watch for the money?
- It is automatic – no battery, powered by your arm
- Anti-corrosive stainless steel
- Great to use for recreational scuba diving
- Easy to change the bracelet
- Accurate
- Affordable
Is a Seiko watch worth its price?
Yes, the Seiko SKX007, along with its siblings the SKX009 and SKX013, is a good watch. For years, the Seiko SKX007, and to a similar extent the SKX009 and SKX013, were THE go-to affordable dive watches. A common answer for anyone looking to get their first mechanical watch was this: just get an SKX.
How do you locate a Seiko watch repair center?
- Investigate and ensure that they have a large number of positive reviews.
- Make certain they have their warranty.
- Consider how specialized or complicated your watch is, and filter out any but the most experienced and successful watch repair technicians.

Can a Seiko watch be repaired?
The SEIKO Service Center provides repair services on Seiko, Grand Seiko, Pulsar, and Lassale branded products.
Why did my Seiko watch stop working?
When the hands are stopped completely, there is a possibility of the rechargeable battery being out of charge. If this occurs, please recharge it by a window by exposing it to sunlight for 5-6 hours before using it again. In case the watch is used before a sufficient recharging, it may stop again.
How do you fix a Seiko self winding watch?
0:343:23REPAIR YOUR AUTOMATIC SEIKO - Most Common Problem Fixed!YouTubeStart of suggested clipEnd of suggested clipThis is probably the most common problem i've seen with with seiko's. Um is the rotor just i guessMoreThis is probably the most common problem i've seen with with seiko's. Um is the rotor just i guess loosens up a little bit so we're going to take this little case holder.
Does Seiko have a lifetime warranty?
Your three year U.S. warranty protection is automatically in effect with the purchase of your Seiko Timepiece. In the event your timepiece requires service, please visit www.seikoserviceusa.com for a complete list of instructions.
How do I get my watch to work again?
0:422:04How to Wind a Watch - YouTubeYouTubeStart of suggested clipEnd of suggested clipStill an automatic watch does need to be wound occasionally. Think of the gas tank. After a coupleMoreStill an automatic watch does need to be wound occasionally. Think of the gas tank. After a couple of weeks you want to make sure that the gas tank is filled.
What to do if your watch stops working?
Battery Needs Replacement The most common reason a watch will stop working or need service is due to the battery. A good rule of thumb when it comes to watch batteries is to replace them every two years. A quartz watch, however, can last three years or longer because they do not have second hands.
How much does it cost to replace a Seiko capacitor?
Capacitor replacement costs $94.00. This covers capacitor replacement, cleaning the case and band, light polishing of the case and band and a new back gasket.
Can automatic watches be repaired?
The answer is almost always yes, any watch can be repaired, no matter if it is glass or crystal, vintage or modern, automatic, or manual.
Why did my automatic watch stop working?
Why does my automatic watch stop at night or run down in less time than the stated Power Reserve? It is likely because you're not wearing or winding the watch enough. Automatic watches gain power from manually winding it, or from the automatic winding that occurs from your motion while you are active while wearing it.
How long will a Seiko watch last?
A Seiko 5 watch can last anywhere from five years to over 25 years. The wide range is due to a variety of wildcards. For example, dust build-up can eventually cause a break in an old Seiko 5's 7S26B movement. However, this will likely take decades.
Do Seiko automatic watches need servicing?
Seiko watches are designed to provide accurate and reliable service over a long period. However, like any sensitive precision instrument, a watch needs periodic servicing to ensure that it functions perfectly.
How can I tell if my Seiko watch is real?
The Seiko movement and model number can be found on the caseback in two sets of 4 digits joined by a dash. The first 4 are the movement calibre number, the second four are the case/model number. Also check that the engraving is neat, evenly spaced, aligned and features sharp edges.
Why did my automatic watch stop working?
Why does my automatic watch stop at night or run down in less time than the stated Power Reserve? It is likely because you're not wearing or winding the watch enough. Automatic watches gain power from manually winding it, or from the automatic winding that occurs from your motion while you are active while wearing it.
How do I reset my Seiko watch?
0:063:01How to reset (recalibrate) the hands on a chronograph watch - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou set it up by just pulling out the crown to the all the way out there is a one quick and secondMoreYou set it up by just pulling out the crown to the all the way out there is a one quick and second quick one quick second click and you cannot pull it all anymore.
Why mechanical watches stop working?
Having a loose screw is one possible reason why your watch stopped functioning. The loosened screw is probably blocking the internal mechanism of the timepiece and it causes the movement to halt. This is a common issue because even regular hand and wrist motion can cause a screw to get loose.
How do I wake up my Seiko solar watch?
0:001:09How to Wake up Seiko Astron Watches from Sleep - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your Seiko asked from a watch looked at like this one because nothing is moving it is simplyMoreIf your Seiko asked from a watch looked at like this one because nothing is moving it is simply because it's in sleep mode to wake it up simply. Light it up for a few seconds.
How long does it take to repair a Seiko watch?
Typically when you deal with an authorized repair center, it takes much longer (2-4 weeks) and your communication is via email. Keep reading for more information on Seiko service centers.
How much does it cost to replace a Seiko watch battery?
Battery replacement is one of the most common request repairs. Normally this cost between $8 and $10 for a basic Seiko watch. If it’s a water resistant watch then its more expensive because it needs to be resealed and pass a water pressure test after the battery is changed.
How much does a Seiko watch strap cost?
Metal bands will be much more expensive depending on the type of material you want on your band. Prices will vary depending on quality of the strap. A basic leather strap should cost around $20. The Seiko watch repair near me offers a wide variety of options and so should your local shop.
What is a Seiko watch crystal?
The crystal is a clear hard material that resides between you and the dial and the hands of the watch. Seiko watches have acrylic crystals which are less expensive than high end watches. Even if your Seiko watch crystal is cracked or broken after being dropped it can still be replaced.
What is the best place to repair a watch?
Local repair shops and jewelers are perfectly capable of handling your repairs. They have the tools, experience, and probably even some of the replacement parts on hand. They provide personal customer service and often can have your repair done significantly faster then an authorized service center. Also if your watch is already at the end of warranty, you may not want the hassle of dealing with a service center.
How much does it cost to replace a metal band?
If you have a high end metal band, the cost to replace will vary depending on the metal. Usually prices on a metal band can go for $50+.
Can you call Seiko to repair a watch?
Unfortunately they do not do this by phone because they have to have the watch in their possession in order to conduct a proper evaluation. The good news is that if your watch is still covered under the Seiko warranty they will honor it as long as you provide them the warranty card and original receipt with the watch when you mail it in. Anything not covered by warranty they will send you an email and provide you with estimated costs to repair.
What to do if Seiko watch has scratches?
If your watch has scratches on the bracelet or case, we can remove any imperfections with our polishing process followed by our proprietary ultrasonic cleaning equipment to make your Seiko watch look like new again.
How many watches does Seiko repair?
Our watchmakers are trained to ensure your timepiece is repaired according to Seiko’s strict standards. The Seiko Service Center cares for over 50,000 watches a year and offers an extensive list of services to help you maintain your Seiko watch.
Why is my watch crystal broken?
A watch crystal can be damaged from excessive scratches or impact, and a broken crystal can cause moisture, dust, or debris issues that can comprise the watch. Our Service Center will replace the crystal to extend the life of your timepiece. Strap & Band.
When did Seiko start making watches?
In 1881 , Seiko began its legacy as a true watch manufacturer - covering all parts of the process from design to production. Today, Seiko continues its legacy, offering the very best in timekeeping through our world-class Service Center. The facility has state-of-the-art equipment to facilitate repairs on almost all Seiko watches - from vintage heirlooms to the newest offerings.
Is Seiko watch authentic?
If you purchased your watch from this website or any certified Seiko retailer, your watch is authentic. For more, please visit: https://store.seikowatches.com/?_ga=2.245912643.671459804.1524499038-651055518.1522433281
Can you reissue a warranty booklet on a watch?
If you do not have one, please contact the retailer from whom you purchased the watch. As a warranty booklet cannot be re-issued, please take care not to misplace it during the warranty period.
Can you replace a Seiko watch battery?
If your quartz or solar powered Seiko watch needs a battery replaced we only use Seiko batteries to maximize the life of your timepiece. During a battery replacement our craftsmen perform a thorough check on the mechanisms within your watch and change out worn gaskets and seals if necessary. We run a series of tests to ensure your watch is keeping accurate time, and conclude the repair with a pressurized water resistance test to detect leaks and make sure your watch remains water resistant to the indicated specification.
