- Visit Costa’s Customer Care Service and begin the Limited Warranty or Repair Program process.
- A shipping label will be sent which should be printed and attached to a package.
- Ship the sunglasses back to Costa.
- Costa will assess the sunglasses for damage within 5 business days.
- If the frame can be repaired it will be repaired under the Repair Program, but if it cannot be repaired due to component parts not being available, a replacement frame ...
- It can take three weeks for the glasses to be repaired and returned.
Full Answer
How to get Costas repaired?
You can receive repair service on your sunglasses even if they are not covered under warranty. If the parts are still in inventory, Costa will repair or replace scratched lenses, frames and other parts as required. Please create an online profile and complete the online Repair Form.
How to tell if your Costa Sunglasses are real?
Method 3 Method 3 of 3: Returning Fake Sunglasses
- Contact the seller. Let the merchant or online seller know that your glasses were counterfeit, and you would like your money back.
- Keep a record of correspondence. As you go back and forth with the seller, keep documentation of all the emails, receipts, and packing slips regarding your purchase.
- Contact your credit card company. ...
Where to you Send Dior sunglasses in for repair?
Dior offers its customers a range of repair services for any products purchased in boutiques and on Dior.com. If you wish to have Dior product repaired, please visit a Dior boutique. The Boutiques section on Dior.com allows you to locate your nearest boutique. The sales staff at our boutiques will be delighted to guide you and answer any questions.
How to restore vintage sunglasses?
We have a couple of methods to identify which frame you have, they are:
- Send the frame details via email or get in touch via telephone. This information can usually be found on the inside of the arm. ...
- Send images to us via email, we can cross check the frame through catalogues. Along with any frame details, images allow us to compare and contrast a far easier. ...
- Send the sunglasses into us free of charge. ...
How long do Costa prescription sunglasses last?
How long do Costa optics frames last?
How to claim warranty on Costa?
How much is Costa warranty?
Do Costa sunglasses have to be returned?
Does Costa RX cover third party lenses?
Does Costa repair or replace?
See more
About this website
How do I send my Costas back for repair?
How do I send my Costas in for warranty or repair work? For non-prescription sunglasses, limited edition sunglasses, and special collection sunglasses, you should create an account and then visit our Customer Care Service to begin the Limited Warranty or Repair Program process.
Can you return broken Costas?
Costa's Limited Warranties. If your Costa eyewear has a defect in materials or workmanship, we will fix or replace them to get you back on the water as soon as we can.
How much is it to get Costas fixed?
For issues not covered under manufacturing or materials, like breaking a lens, Costa has a repair program to help keep trash out of landfills and reduce manufacturing emissions. Repairs start at $40.
How long do you have to return Costa sunglasses?
Return policy: Within 30 days of receipt of your order, you may return a pair of qualifying Costa Sunglasses or Costa Gear in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items.)
Does Costa warranty cover scratches?
Costa's Limited Edition and Special Collection Product Limited Two-Year Warranty does not cover normal wear and tear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship (“Out of Warranty Damage”).
How do you get scratches out of Costa sunglasses?
Mix one (1) part water and two (2) parts baking soda in a small bowl until you have a thick paste. Rub the baking soda paste into the scratch for 10 seconds, using a cotton ball and a circular motion. Rinse the paste off with cool water. You'll probably have some excess, so wipe it off with a lint-free cloth.
Are Costas worth the money?
Costa sunglasses are durable. Their 580G glass lens makes them stand out against all the rest and they're the most durable lenses that Costa makes. For those long days out on the water, these lenses are perfect because you won't have to worry about getting any scratches on the lens when you wipe the salt water off.
Is Costa Del Mar a good brand?
Two great options are Maui Jim and Costa Del Mar sunglasses. Both brands are known for their superior quality and commitment to innovation in lens solutions.
Who owns Costa Del Mar sunglasses?
Luxottica Group SpACosta Del Mar / Parent organizationLuxottica Group PIVA is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It is based in Milan, Italy. Wikipedia
How do you replace Costa lenses?
0:291:57Costa Zane Lens Replacement & Installation Instructions - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use yourMoreTo remove your old lenses you'll take your frames. And you go ahead and lift up here and use your pointer finger and thumb on the top edge. And then pointer finger and thumb on the bottom.
Does Costa Del Mar sell replacement lenses?
Fuse Replacement Lenses for. Costa Del Mar. Customize your Costa Del Mar sunglasses with Fuse Lenses. At a fraction of the cost of new sunglasses, you can easily switch out your lenses to one of our 50+ lens options.
Are Costa sunglasses made in China?
All of Costa Del Mar's lenses are made in Florida and assembled with frames from either Japan, Italy, France, Mauritius, China, or Taiwan. Their headquarters and repair center are also located in Daytona Beach, Florida.
What are parts of sunglasses called?
Sunglasses are made up of three different parts: frame, temples, and lenses. The frame includes several elements like the nose pad, bridge, and part of the hinge. The temples include the other half of the hinge which is then fastened to the frame using a screw, glue, or heat.
Where are Costa sunglasses made?
All of Costa Del Mar's lenses are made in Florida and assembled with frames from either Japan, Italy, France, Mauritius, China, or Taiwan. Their headquarters and repair center are also located in Daytona Beach, Florida.
Repairing Costa Sunglasses, self repair or pay for warranty repair
The nose guard on my costas has started to come off a little bit. It's still mostly attached. Would I just be able to glue it back with some normal super glue or should I send it in and pay $35 to have them repaired?
Just broke my COSTAS Sunglasses. Can't find replacement arms.. I'm done ...
I've been with Costa del mar for over 20 years. My arms just broke and they won't sell me the replacement arm part for the zane 11. I'm hearing now they sold-out to China.
Lifetime Warranty on Costa Sunglasses - Truth in Advertising
September 2020: A federal judge granted preliminary approval of a settlement agreement that would provide class members with vouchers that they can use to purchase Costa merchandise from its online store or via a toll-free number. The company also agreed not to, among other things, charge shipping and handling fees on items class members purchase using vouchers, assess taxes on the portion ...
Repair Your Costas
If your last adventure has left your Costas in need of repair, our team of experts is available to help.
Limited Warranty
Costas are built by hand and our warranty promises you can stay focused on the adventure ahead. No matter what.
Shipping and Returns
Adventure isn't always simple, but getting the perfect pair of Costas always is. Check out our shipping and returns policy.
Contact Us
We're always excited to hear from Costa fans in every corner of the watery world. Drop us a line. Check out our shipping and returns policy to make sure your sunglasses are always there for your next adventure.
How long do Costa prescription sunglasses last?
We warrant Costa Prescription (Rx) sunglass lenses and frames against defects in materials or workmanship for two years from the date of purchase. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any prescription sunglass lenses and frames determined by Costa to have a manufacturer's defect.
How long do Costa optics frames last?
We warrant Costa Optical eyeglass frames against defects in materials or workmanship for two years from the date of purchase. Costa Optical eyeglass frames must be returned to your Eye Care Practitioner for limited warranty service.
How to claim warranty on Costa?
To start the limited warranty claim process with Costa, click on the link below and complete the warranty claim form. You are responsible for the cost of shipment to us.
How much is Costa warranty?
Warranty claims submitted after 04/01/2020 are not subject to a processing fee. Costa's warranty processing fee is $11.95 per pair (which includes return shipping/handling), plus applicable sales tax, for shipments made within the United States and to Puerto Rico.
Do Costa sunglasses have to be returned?
Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for limited warranty service.
Does Costa RX cover third party lenses?
Costa's Prescription (Rx) Sunglass Limited Warranty does not cover third-party lenses, normal wear and tear, broken hinges, scratched lenses (after one year from date of purchase), accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage"). For information concerning Costa's Repair Program for Out of Warranty Damage, including applicable fees, visit www.costadelmar.com or call 1-855-COSTARX. Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for Repair Program service.
Does Costa repair or replace?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. You are responsible for cost of shipment to Costa. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com/warranty or call 1-855-MYCOSTA.
How long do Costa prescription sunglasses last?
We warrant Costa Prescription (Rx) sunglass lenses and frames against defects in materials or workmanship for two years from the date of purchase. Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any prescription sunglass lenses and frames determined by Costa to have a manufacturer's defect.
How long do Costa optics frames last?
We warrant Costa Optical eyeglass frames against defects in materials or workmanship for two years from the date of purchase. Costa Optical eyeglass frames must be returned to your Eye Care Practitioner for limited warranty service.
How to claim warranty on Costa?
To start the limited warranty claim process with Costa, click on the link below and complete the warranty claim form. You are responsible for the cost of shipment to us.
How much is Costa warranty?
Warranty claims submitted after 04/01/2020 are not subject to a processing fee. Costa's warranty processing fee is $11.95 per pair (which includes return shipping/handling), plus applicable sales tax, for shipments made within the United States and to Puerto Rico.
Do Costa sunglasses have to be returned?
Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for limited warranty service.
Does Costa RX cover third party lenses?
Costa's Prescription (Rx) Sunglass Limited Warranty does not cover third-party lenses, normal wear and tear, broken hinges, scratched lenses (after one year from date of purchase), accidental damage, misuse or any other problems determined by Costa not to be defects in materials or workmanship ("Out of Warranty Damage"). For information concerning Costa's Repair Program for Out of Warranty Damage, including applicable fees, visit www.costadelmar.com or call 1-855-COSTARX. Costa Rx sunglass lenses and frames must be returned to your Eye Care Practitioner for Repair Program service.
Does Costa repair or replace?
Costa will repair or replace (with an identical or reasonably equivalent style), at our option, any product determined by Costa to have a manufacturer's defect. You are responsible for cost of shipment to Costa. For additional limited warranty information, please refer to the Customer Care section of our website at www.costadelmar.com/warranty or call 1-855-MYCOSTA.
