To request a return or exchange, follow these steps:
- Head to the Returns Portal on the company’s website
- Enter the required information
- Download your return shipping label
- Follow the instructions on how to package your knives properly
- Drop off at a local post office
Full Answer
Are Cutco good knives?
Why Cutco Knives Are So Good? Cutco knives are so good because they stay sharp for a very long time. The blades are made of high-carbon steel, and coated with Teflon. This makes the blade resistant to corrosion and rusting.
Why are Cutco knives so good?
- Ultra sharp straight edge CUTCO's razor-sharp, straight-edge knives can be maintained and sharpened at home.
- Full tang Blade extends full length of the handle for extra strength and balance.
- Ergonomic handle Universal fit for large or small, left or right hands. ...
- triple rivets
How to return Cutco knives for sharpening?
Return Product above and ship to the address provided. If in the US, please ship to: Cutco Cutlery. Returns/Exchanges. 322 Houghton Ave. Olean, NY 14760. If you live outside the United States, please contact us for more information. Please provide your location and the items you would like serviced.
Does Cutco sharpen knives for free?
Your continued patience is much appreciated and we thank you for your support and for being part of the Cutco family. How much does sharpening cost? Sharpening your knives is free. If you choose to send your knives for factory sharpening, there is a return shipping fee to ship items back to you. There is a limit of 40 products per service order.
How do I return something to Cutco?
Instructions To Return Product to Cutco Cutlery Corporation Place items in a corrugated cardboard box. DO NOT SHIP IN PADDED ENVELOPES. We recommend you insure your package for the current retail value and retain your receipts. Send your package via UPS, USPS, or FedEx.
How do you replace a damaged Cutco knife?
Forever Replacement Service AgreementShould your Cutco be damaged through unconventional use, we will replace it for half the current retail price plus applicable sales tax.Send the product with an explanatory note to the address listed below or submit a request online.
How long do Cutco knives last?
How long do Cutco knives last? Theoretically, forever (or as long as the company lasts). The Forever Guarantee offers replacement or repair on all knives used at home. Some testimonials state that the knives have lasted over 60 years.
Does Costco sharpen Cutco knives?
0:033:57Costco Demo: Cutco Cutlery - YouTubeYouTubeStart of suggested clipEnd of suggested clipClean them. And our engineers actually designed a special edge because most people are so tired ofMoreClean them. And our engineers actually designed a special edge because most people are so tired of sharpening knives buying them over and over or struggling.
How much do Cutco reps make?
Cutco reps are paid a commission based on the sales they bring in. For example, those who sell up to $1,000 worth of merchandise receive 10%, while those who collect between $6,001 and $10,000 are paid 25%. Representatives like Mr. Kernus, who generate more than $20,000 in sales, earn a commission of 30% or more.
Are Cutco knives a pyramid scheme?
Vector Marketing Cutco is what's called a single-level direct sales company. Contrary to what some have said, they are not a multi-level-marketing company, or a pyramid scheme. As a Cutco Sales Rep, you cannot establish a downline and earn commissions from them.
Does Cutco sharpen serrated knives?
3:144:06Sharpening Serrated Knives - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd we don't have any equipment that can do that and do it well. But the Cutco factory offers freeMoreAnd we don't have any equipment that can do that and do it well. But the Cutco factory offers free sharpening of these blades if you send them back to them.
Can Cutco knives rust?
To ensure the highest quality knives, Cutco starts with high-carbon, stainless steel that holds a sharp edge while maintaining its beauty. This steel also resists rust and corrosion.
Are Cutco knives made in America?
American-Made Knives. Cutco® Knives have been made for more than 70 years at our factory in Olean, New York. Made in America is more than where we manufacture our knives. It is a deep-rooted commitment to providing American jobs that support families, quality American products and exceptional American service.
What knives does Gordon Ramsay use?
Gordon Ramsay uses both Wüsthof and Henckels branded knives; the brands are known for quality products, and they are two of the best knife manufacturers in the world. Wüstoff has been making knives since 1814, and Henckels has been around since 1895.
How much is Cutco at Costco?
Compare with similar itemsThis item Cutco 1200816-Costco, Cutco 7" Santoku Chef Knife With Sheath ClassicSantoku Knife - GrandMesser 7 inch Japanese Chef Knife - High Carbon Stainless Steel Cooking Knife with Ergonomic Wooden Handle and Gift BoxPrice$23499$25.99$25.99Sold ByCen Cal NutrientsGrandMesser3 more rows
Who owns Cutco?
Jim Stitt Jr. is the current CEO of Cutco Corporation. When he was about 10 years old, his family was part of the team that purchased Cutco from ALCOA. Since that time, the entire organization has been molded in the image of the Stitt and Laine families.
How do I contact Cutco?
Please call customer service at 1-800-828-0448 or contact us by email. When emailing, please remember to provide your name and order number.
Can you sharpen Cutco knives yourself?
Fortunately, there is an easy way to sharpen your Cutco straight-edge knives at home, in-between getting them professionally sharpened. Using the Cutco Sharpener, you can realign the edge to keep your knives cutting smoothly.
What knives does Gordon Ramsay use?
Gordon Ramsay uses both Wüsthof and Henckels branded knives; the brands are known for quality products, and they are two of the best knife manufacturers in the world. Wüstoff has been making knives since 1814, and Henckels has been around since 1895.
Are Cutco shears worth it?
It is a fabulous scissors that does not get dull, holds up well, and is of the highest quality. It is VERY expensive for a kitchen scissors, but if you can afford it this will last for years with no issues.
What is your exchange policy?
To exchange new product within 15 days of receipt, use the form above and include the printed confirmation in your package.
What is your return policy?
Under The Forever Guarantee, if within 15 days of receiving your order you are not completely satisfied, you may return products for a complete refund.
How do I package my knives to return?
For the safety of everyone who will handle your shipment, please package your knives carefully.
Can my vintage products be exchanged?
If you have vintage products, in most cases we can still service them. If we are unable to service your vintage product we will replace it for damage that occurred during conventional use. If the damage occurred under unconventional use, we will replace it for half the current retail price plus applicable sales tax.
What does Cutco do for you?
What Cutco will do for you. When you send your well-loved Cutco products in for sharpening or repair they will be cared for as if they were our own. Your products go through a detailed multi-step process and are returned to you, ready to be used daily for years to come. There’s no receipt or registration required.
How long does it take to get a refund from Cutco?
If at any time within 15 days after receipt of your Cutco product you are not satisfied with your purchase for any reason, you may get a full refund of your purchase price by contacting Cutco Customer Service.
What is the Forever Guarantee?
The Forever Guarantee is intended solely for consumer/ in-home use. The Forever Guarantee is not available for Cutco products in need of service or replacement, as described in the Forever Guarantee, that have been purchased or otherwise acquired for the purpose of resale.
Where is Cutco made?
Since 1949, Cutco has been manufacturing high-quality cutlery in Olean, N.Y. In that time, over 16 million people have welcomed Cutco into their homes. Cutco knives have been handed down from mothers to daughters, grandfathers to grandsons and between friends. In doing so, The Forever Guarantee has been passed along too.
Does Cutco have a guarantee?
Since 1949, Cutco owners have enjoyed a Forever Guarantee that insures the Cutco they use in their home will be as good tomorrow as the first time they used it. We want every Cutco owner to be satisfied forever, and when the product is passed along, we will continue to back that pledge. The guarantee has several important elements.