Head to the Apple Store app or website, and choose a nearby Apple location. Include the device and reason for the appointment and select a convenient date and time. Within minutes you can easily make your appointment so you can fix your Apple device.
Full Answer
How do you make an appointment at an Apple Store?
With the store you'll get help as selected:
- Select a date for the appointment using the slider at the top of the screen. ...
- With the date selected, the app will then show you what times are available at that Apple Store for your Genius Bar appointment on that day. ...
- With your date and time selected, the app will take you to the appointment confirmation screen. ...
Do Apple stores accept Apple Pay?
- Open the Apple Maps app.
- Search for the retail chain or store in question.
- Tap on the relevant location.
- Scroll down to see information related to that store.
- Underneath the Useful to Know heading, you should see a checkmark and Accepts Apple Pay if the store supports the payment platform.
Do Apple Stores do repairs?
Apple continues to fight back against accusations that it gives its own services an advantage over third-party rivals on its App Store. It has supported a new ... is by far the most popular music streaming service for iPhone users in the US, UK, France ...
Does the Apple Store replace iPhone batteries?
We recommend thinking about the issue like this:
- Is your iPhone still under warranty? Then yes, definitely replace the battery. ...
- If it's recently out of warranty and still working well for your needs, it probably makes sense to replace the battery.
- If it's out of warranty and a couple of generations behind or a few years old, it probably doesn't make sense to replace the battery.
How do I schedule an Apple store session?
A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport.apple.com to schedule an appointment. To change your Genius Support appointment, you can also go to mysupport.apple.com or use the link provided in your confirmation email.
How do I set up Apple repair?
Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.
Does Apple Care give you free repairs?
Other iPhone repairs If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.
How long do Apple repairs take?
The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.
How long does it take Apple to fix a screen?
Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
What is not covered by AppleCare?
What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
What reasons Will Apple replace iPhone?
Here's How Apple Decides If You Deserve a Free iPhone Repair or ReplacementGeneral Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ... Water Damage. ... Cosmetic Damage.
Does the 1 year Apple warranty cover cracked screens?
If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan.
How do I contact Apple for repair?
Product and Services SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do I secure my phone before repair?
Table Of ContentsCreate a Full Back Up.Remove Your SIM Card.Remove Security Locks.Remove External Storage.Note Down Your IMEI.Perform a Factory Reset.Remove Google Account & Disable Factory Reset Protection.Go to The Reputed Technician.More items...•
How do I Find My repair ID?
To find your Case or Repair ID for support, service or repairs, sign in to My Support with the same Apple ID that you used to start your support, service or repair, then look under the Recent Activity section.
What does Apple Configurator do?
Apple Configurator features a flexible, device-centric design that enables you to quickly and easily configure one or dozens of iPhone, iPad, and Apple TV devices connected to your Mac through USB or—in the case of Apple TV—wirelessly. After you connect a device, it can be seen in Apple Configurator.
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
What happens if my iPhone is damaged?
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee. If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
What to do if your iPhone is stolen?
If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.
What is the purpose of Genuine Apple Parts?
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
How to get service for my Mac?
How do I get service for my Mac? To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center.
How long is the Apple Limited Warranty?
The Apple Limited Warranty covers your Mac and the accessories that come with it against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
How much will it cost?
There's no charge if the issue is covered under warranty, AppleCare+, or consumer law. If your issue isn't covered, the price depends on the type of repair. Ask your service representative for an estimate.
Does Apple warranty cover batteries?
Apple-branded accessories are covered under the Apple One Year Limited Warranty. Our warranty doesn't cover batteries that wear down from normal use. If your accessory's battery is depleted and your warranty has expired, you can replace the accessory’s battery for a fee.
Is battery service covered by AppleCare?
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
Does AppleCare cover repairs?
You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
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Get real-time assistance from an Apple expert right on your computer or mobile device.
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You can call us immediately or at your convenience, or you can schedule a time for us to call you.
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Genius Bar
Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.
Apple Authorized Service Provider
There are many service providers that Apple trusts with support. Bring your device to one near you.
Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service.
