Place it in a strong cardboard box, filling any empty space with packing material to make sure it doesn't move around. Seal the box securely with parcel tape. Attach the shipping label to the box, making sure that the address and barcodes are clear and unobstructed, and return your console by going to your local post office/drop off point, etc.
How do I get my PS4 repaired?
PlayStation 4 Repair. Starting a Repair is easy click here, or you can call 1-888-659-3487 for immediate help with the process. Package your device and insert a printed copy of the repair ticket. please make sure to include only the broken device that you want to repair.
Where can I find PlayStation repair service in my country?
Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.
Why can’t I troubleshoot my PS4?
Please make sure you have updated your console to the latest software update before attempting troubleshooting. Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector.
Can I Have my PlayStation 4 cleaned?
We offer a service to have your PlayStation 4 cleaned so you avoid having to do any reflows or reballs or any of those big repairs. Many of the repairs can be avoided with regular system clean up.
How can I get my PS4 fixed?
PS4 Repair OptionsSony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. ... Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed. ... Mail in Repair Center. ... DIY Repair.
How do I file a claim on PS4?
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
How much does it cost to fix a PS4 controller?
Under PS4 Warranty Your controller might be covered within the PS4's warranty or extended warranty. In this case, you won't have to pay for repairs at all (or only pay for shipping). If not, expect to pay around $59.
How do I fix my PS4 pro?
0:156:04PS4 Pro Common Issues Repair (Not Turning On/Overheating ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipWe need to remove the disk ahead of disassembling disconnect the power and hdmi cables peel off theMoreWe need to remove the disk ahead of disassembling disconnect the power and hdmi cables peel off the stickers remove the screw. Remove the board. And screw take the hard disk.
How long is a PlayStation warranty?
Support. Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase.
How do I file a claim with Sony?
If you want to initiate a warranty claim with Sony, you can call its customer information service center by dialing 1-800-222-SONY (7669). Explain your situation and ask for further instructions on obtaining warranty service for your product.
Does Best Buy repair ps4s?
We can install or repair thousands of products, no matter where you bought them. We offer a 90-day workmanship guarantee on all Geek Squad repairs.
Can GameStop fix consoles?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
Can a PS4 controller be repaired?
0:077:29How to Repair a PS4 Analog Stick That is Drifting, Sticking, Jittery ...YouTubeStart of suggested clipEnd of suggested clipThe left analog stick on my ps4 controller is faulty in this game right now I'm attempting to sprintMoreThe left analog stick on my ps4 controller is faulty in this game right now I'm attempting to sprint. Forward. But instead it's pushing me backward and to the side the action the sprint forward is
What can you do with a broken PS4?
You can sell broken PS4 consoles to GameStop. They'll fix your console and sell it at a higher price for profit. However, keep in mind they don't accept all the broken consoles that users bring to their shops.
How do you know when your PS4 is dying?
4:2112:02What Are The Signs To Know If Your PS4 Is Dying!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue withMoreIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue with the hardware itself the CPU.
How do you fix a PS4 that won't turn on?
How to Fix It When a PS4 Won't Turn OnInterrupt power to the PS4. ... Power cycle your PS4. ... Try a different power cable. ... Try a different power strip or outlet. ... Clean the dust out of your console. ... Try inserting a game disc. ... Try starting your PS4 in safe mode. ... Remove your PS4 hard drive.More items...•
How do I get a refund from PS4?
How to request a refund on a PS4 or PS5 gameGo to playstation.com/en-us/support/store/ps-store-refund-request/.Select Request Refund.
How do I contact PlayStation customer support?
Support. Tel.: 1-800-345-7669.
How do I get a refund on PS4?
Here's what you should do:Head to the PlayStation support page.Choose Request a refund and then Refund Chatbot.In the new window select New refund request.Answer seven questions, and you will be transferred to an actual support agent.The agent decides whether you can get a refund or not.
How do I claim PSN warranty?
How to make a warranty claim for PlayStation 5Select Fix and Replace.Choose your hardware.Complete the troubleshooting guide (if you're lucky, you might fix your problem without making a warranty claim)if you are unable to fix the issue, you will be prompted to call PlayStation support, quoting a reference number.
How long is PS4 repair warranty?
PS4 Repair done by the Pros! Rock solid repairs performed by Experienced Technicians, and back by our Above-Standard 6-Month Warranty!
What is included in repair price?
The repair price paid at the time of checkout ONLY includes repair services, parts, & labor required to repair the initial issue you are claiming. Please read our Terms & Conditions page for more information.
Can you ship a console to us?
With this option, you take care of all the variables involved with shipping your console to us for repair. You find suitable packaging to put your console in, and then purchase shipping from a carrier of your choosing. We do recommend a few guidelines to follow when packaging and shipping your console:
Can you send a console repair package?
With the repair package option we send you all the packaging and a pre-paid label. You package your console into the box, apply the label to the outside, and return it to us in the mail! It takes the hassle of finding the right box out of the repair process.
Can you replace a motherboard that has been repaired?
In some cases, previous repair attempts have been made, and there is damage done to the motherboard which is beyond fixing . We recommend replacing any motherboard which has had multiple repairs done to it, or even multiple failed repairs done to it. Every time your system's motherboard is repaired it loses it's sustainability, and the chances of it failing again grow greater! In our experience, we have also seen instances where replacing the motherboard was a better option versus repairing it.
Does a repair include return shipping?
Your repair includes FREE Return Shipping! We will notify you when your package has been shipped, and provide you will tracking information.
Can you replace a PS4 motherboard?
We have the ability and resources to repair and/or replace motherboards . If your PS4's motherboard needs repair, or it needs to be replaced, we are here to help ! Simply select the " Motherboard Replacement" repair option as your repair option above . Please be aware, this type of repair WILL require a full system reset which will erase all user data on the console's storage.
Why won't my PS4 turn on?
This could be caused by faulty power supply or internal motherboard issues. We repair those pesky powersupplies and installthem at a better quality of repair and price. So if you have a power supply that is not turning on, You can always send it in for a diagnositics.
Why is my PS4 overheating?
In either case, This must come into the shop for diagnosis. Power issues with the PS4 are common, due to heating of the power supply unit.
Why is my PS4 blinking?
Is a very common problem with the PlayStation 4 Console. It is usually due to the fact that you have used your PS4 to its maximum capacity . The Microchip simply fails to stay connected inside of the PlayStation 4 box, and It must undergo a Reflow/Reball fix ..
How long is TDR warranty?
When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*
Can you help a PlayStation 4 over the phone?
We can probably assist you over the phone. Please ask for the remote assist option or you can come in for diagnosis here and repair. We will get your settings configured correctly so you wont have issues accessing your updated PlayStation 4 games.
Can you disassemble a PlayStation 4?
The drive is unique to your each PlayStation console.. We can disassemble the PlayStation 4 Blu-Ray and fix any piece mechanical or electronic.
Do we repair HDMI ports?
Yes we do repair the System Box, HDMI ports, and chip repairs. ..
What happens when you get your PS4 back?
When you receive your PS4 back, the HDD will be factory reset. Make sure you don't lose game progress by backing up your game saves. There are two ways to back up your saves:
What happens when you restore your PS5?
All user data saved on your PS5 console is included in the backup data. When you restore your backup data, your PS5 console is reset, and all data saved on your console is erased. Users who have never signed in can restore saved data to only the original PS5 console that was backed up.
How do I package my return?
You'll need to pack your PlayStation product safely and securely before shipping it back to us, as we cannot be held responsible for anything damaged in transit to us. Please select the device you are sending us below.
How to restore PS5 data?
To restore saved data on another console, you must sign in on that console. Connect your USB drive to your PS5 console . Go to the home screen and select Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5 . When there are multiple USB drives connected, select your USB drive.
How to sync PS5 trophies?
Sync your trophies. Go to Settings > Saved Data and Game/App Settings > Game Status > Sync with PlayStation Network. Packing instructions: Once your PS5 console is ready for return, follow these instructions closely to correctly pack your PS5 console for shipping.
What to put on bottom of box?
Line the bottom of the box with bubble wrap or other suitable packing material.
How to activate PS4 as primary?
Go to Settings > Account Management > Activate as Your Primary PS4.
