To return your SCUF for a refund, please fill out the SCUF Repair, Upgrade, or Return Request Form found here. Once submitted, instructions for completing the return process will be emailed to you. You have 14 days from the day of original delivery to return your controller to us.
Full Answer
What is the return policy for SCUF controllers?
You have 14 days, from the day of delivery, to return your controller to us. As all SCUF Controllers are hand-made to your specifications, there is a 15% restocking fee for all products returned or orders cancelled after the build process has begun, unless a returned item is defective, in which case the restocking fee may be waived.
What is the restocking fee for SCUF controllers?
As all SCUF Controllers are hand-made to your specifications, there is a 15% restocking fee for all products returned or orders cancelled after the build process has begun, unless a returned item is defective, in which case the restocking fee may be waived.
What happens if I don't accept the SCUF warranty?
IF YOU DO NOT ACCEPT THIS WARRANTY, DO NOT USE YOUR GAME CONTROLLER, HEADSET, OR ACCESSORY. RETURN YOUR GAME CONTROLLER, HEADSET, OR ACCESSORY TO SCUF GAMING INTERNATIONAL, LLC, SCUF GAMING EUROPE LTD OR THE AUTHORIZED RESELLER FROM WHICH YOU MADE YOUR PURCHASE.
What is the warranty on a non-SCUF controller?
This Warranty does not protect any Gaming Controller, Headset, device, apparatus or Accessory not purchased directly from us. If you send us a non-Scuf Gaming controller through our SCUF Send-In-Service, only the part (s) which were purchased from us will be covered under this Warranty.
How do I send my SCUF controller back for repair?
If this is a new request, please create a support ticket HERE Please be sure to include your:First and Last Name.Order Number (if available)Seal of Approval number.A detailed explanation of why your controller needs servicing.
Can I get my SCUF repaired?
Upon showing proof of purchase and subject to the additional terms and conditions of this Warranty, your Product may be repaired or replaced by Scuf Gaming.
How do I pay my SCUF repair?
-If you wish to pay via PayPal you can send the payment (which must be in USD) to us at "[email protected]". -If you wish to pay via credit/debit card, please give us a call at 404-851-9261 and reference your return authorization number. Was this article helpful?
How long do you have to return a SCUF controller?
14 daysReturning Undamaged or Non-Defective Goods: All SCUF controllers are made to order and as such, we accept returns for defective products only, in original packaging with all seals intact. You have 14 days, from the day of delivery, to return your controller to us.
How much does it cost to fix a controller?
What Are The Common Repair Costs?Controller Analysis Troubleshooting your controller issues. FREE with a completed repair.$19.95Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. Includes replacement of the rubber thumbsticks.$29.952 more rows
What is a SCUF Tier 3 Repair?
they replace the thumbsticks, motherboard and triggers/bumpers if there are any obvious issues with them. most likely for you, they will replace the mobo and paddle and thumbsticks.
How do I send my SCUF back?
To return your SCUF for a refund, please fill out the SCUF Repair, Upgrade, or Return Request Form found here. Once submitted, instructions for completing the return process will be emailed to you. You have 14 days from the day of original delivery to return your controller to us.
How much does it cost to fix stick drift SCUF controller?
Repairs run about $25 to $50 US on the average and won't be performed until they diagnose the problem.
Can SCUF fix stick drift?
1:176:20EASY STICK DRIFT FIX ON SCUF IMPACT - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt. Trying to this as. Easy as possible I'm working like backwards here though you have your scufMoreIt. Trying to this as. Easy as possible I'm working like backwards here though you have your scuf controller here. Obviously what you're gonna want to do is take your scuff key and line it up with.
How long does SCUF last?
Up to 30 hours on a full charge. Fully charges in 4 hours. Battery life may decrease over time.
Are SCUF controllers worth it?
And a SCUF controller is no different – as it gives a paid advantage over gamers who don't have it. It might only be a small advantage but that's huge in competitive games like Call of Duty or Fortnite: (Just ask my step-son). And that's why in his opinion, a SCUF controller is definitely worth it.
Where do I get SCUF seal of approval?
The Vantage 2 SCUF Seal of Approval is found on the back of the controller. This unique number will start with either A or B. The SCUF Seal of Approval proves that your controller is tournament-legal and contains no modifications which would otherwise disqualify it for use in competition.
How long does a SCUF last?
The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only a few months.
How much does SCUF charge to fix stick drift?
Repairs run about $25 to $50 US on the average and won't be performed until they diagnose the problem.
How do you fix a SCUF thumbstick drift?
Remove the thumbstick and spray compressed air in 3 consecutive one second bursts around the thumbstick module before replacing your thumbstick. Repeat a few times if necessary, waiting a few minutes between each try.
How do I contact SCUF gaming?
If our customers require further information regarding this data exposure and how they may be affected, they can contact [email protected].