Step 1: Fill out the required Dell Repair Form and include in the shipping box. Step 2: Pack your system in the original packaging or in a similar quality box with protective bubble-wrap.
Full Answer
How do I get my Dell laptop repaired?
You will have to call Dell to handle this.Look at your warranty for the # to call them. Make sure you have the service tag # available when you call. They have to authorize the repairs. Look at the link for contacting Dell.
How do I get my Dell laptop serviced for no cost?
You would need to have Complete Care accidental coverage in order to have Dell service the system at no charge. 03-14-2010 02:11 PM You will have to call Dell to handle this.Look at your warranty for the # to call them. Make sure you have the service tag # available when you call. They have to authorize the repairs.
How do I get a quote for a Dell repair?
If looking to proceed with quote reply to the quote acknowledging your acceptance. Repair call booked on acceptance of payment. On contacting Dell to arrange a repair you will be asked for the below information before a quote can be arranged. Service Tag or Express Service Code of the damaged computer.
How do I know if my Dell laptop is out of warranty?
Out of warranty repair process: System failure / issue identified. Check warranty status on the Dell support site (see warranty status guide above) If out of warranty -> contact Dell Technical Support. The technician will diagnose the fault over the phone and provide a quote if requested. (see the chargeable repair guide below)
How do I send my laptop in for repair?
0:246:49How to package and ship a laptop for repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can either use Parcel Post Priority Mail or FedEx depending on how much you want to pay justMoreYou can either use Parcel Post Priority Mail or FedEx depending on how much you want to pay just make sure you have delivery confirmation. And keep it there a great confirmation.
Will Dell repair my laptop?
We offer certified repair services for any DELL notebook or desktop. Our service includes logistics*, diagnostics, and repair.
What should I do before I send my laptop for repair?
Here are the five things you need to consider before taking your computer in for repair.Be selective with whom you entrust your device. ... Make sure you have a data backup. ... Remove any personal data before repair, or make sure it is encrypted. ... Keep your software keys. ... Make it as easy as possible to access your device.
How do I send the back of my Dell laptop?
How to Return a Product: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number.
How long does it take Dell to fix a computer?
Most repairs done in 45 minutes or less.
How much time it takes to repair a laptop?
I always get asked a common question 'How long does it take to repair a laptop? ' Well, it depends on the problem..but most minor repairs are completed in 3-5 days and major ones can take 10-15 days. Laptop failure is the last thing you want to experience.
Should I remove my hard drive before repair?
Talk to your repair company. As others have said, removing the hard drive is the only way to be certain that your data won't be modified or accessed. Although the work being done mainly involves hardware, having no hard disk may inhibit the repair company's ability to check that their work was successful.
Do laptop repairs need your password?
Most computer technicians will ask you for your login password when they take your device for repairs.
What is the first thing to do before repairing the computer system?
Step 1 - Basic Troubleshooting Run any scans you are capable of running and make sure that you update your virus definitions if possible. Operating system: If your operating system will not load, try running Microsoft Windows automated repair services to see if this corrects the issue.
How does Dell warranty work?
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR ANY INCIDENT COVERED BY THIS DELL LIMITED HARDWARE WARRANTY, YOU MUST USE DELL-PROVIDED PARTS AND PRODUCTS, WHICH DELL WILL PROVIDE TO YOU FOR NO ADDITIONAL CHARGE.
How do I return my Dell laptop under warranty?
Include all Dell-branded components with the system in the box such as AC adaptor, battery etc.Packing & Shipping Steps:Step 1: Fill out the required Dell Repair Form and include in the shipping box.Step 2: Pack your system in the original packaging or in a similar quality box with protective bubble-wrap.More items...
Can I return Dell laptop after 30 days?
The Dell Outlet Return Policy If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.
Does Dell offer free tech support?
Should the system develop a fault, Dell can place a service technician at the customer's location after completion of telephone-based troubleshooting process. Dell offers comprehensive free online assistance at //support.euro.dell.com.
How does Dell warranty work?
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR ANY INCIDENT COVERED BY THIS DELL LIMITED HARDWARE WARRANTY, YOU MUST USE DELL-PROVIDED PARTS AND PRODUCTS, WHICH DELL WILL PROVIDE TO YOU FOR NO ADDITIONAL CHARGE.
How much does it cost to fix a Dell laptop screen?
Dell Laptop Dell is a well-known reputable brand with many laptops on the market. Fixing these screens can cost between $45-$80, but you can spend around $250 to fix their higher-end laptops.
How do I fix my Dell computer?
0:004:18How to Fix Computer Not Booting Up DELL (Official Dell Tech Support)YouTubeStart of suggested clipEnd of suggested clipBegin by running an epsa diagnostic restart your dell pc. When the dell logo appears press the f12MoreBegin by running an epsa diagnostic restart your dell pc. When the dell logo appears press the f12 key to enter the one-time boot menu navigate to diagnostics.
How to check Dell warranty?
You can check your current warranty status online on the Dell Support website. See How to Find Warranty Status and Information for info on checking your computer warranty. If the warranty has expired, you have a couple of options available for future support.
Where to find Dell customer number?
The customer number can be found on your Dell invoice or by contacting your Account Manager.
Can a technician diagnose a fault over the phone?
The technician will diagnose the fault over the phone and provide a quote if requested. (see the chargeable repair guide below.)
How long does it take for Rapid Return Depot to dispatch?
Rapid Return Depot dispatches are next day air all legs. (Generally a 3 to 5 day turnaround after system is picked up from the user)
Do you need a power adapter for Dell?
If your system is being sent to the Dell for any kind of a POWER ISSUE, it is strongly recommended that the battery and AC power adapter be included as they are important for power issue troubleshooting. You should keep track of the serial numbers of both the battery and the AC Adapter and ../data/img/note the numbers on the information sheet if they are included when the system is sent to us.
Does Dell have AC power adapter?
If your system is being sent to Dell for any kind of a POWER ISSUE, it is strongly recommended that the battery and AC power adapter be included as they are important for power issue troubleshooting.
Does Dell return waybill ship?
The return Waybill to ship the system to the Dell will also be supplied - an example can be found on our Support site here .