Repairing Guides

how to send in iphone for repair

by Moriah Christiansen Published 3 years ago Updated 2 years ago
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Full Answer

How to prepare your iPhone to send in for repair?

Preparing your iPhone for shipping it to a service center

  • >Make sure to create a Backup of your data on your Mac/PC or via iCloud.
  • Go to Settings > Messages and disable iMessage so that contacts won’t send you messages while you are unavailable
  • If possible, reset your iPhone to factory settings. ...
  • Make sure to deactivate the activation lock.
  • Remove the SIM card using a paper clip or the SIM card tool.

More items...

Where can I get my iPhone repaired?

If you’ve been clutching your iPhone 6 Plus and refusing to upgrade these past seven years, we have bad news for you: Apple has officially moved it to “vintage” status, which means it’s likely you won’t be able to get it repaired anymore.

How to get iPhone repaired?

  • Cracked screen (front only)
  • Battery service
  • Back of iPhone is damaged
  • Screen or display quality
  • Liquid or water damage
  • Camera not working as expected
  • Unable to power on
  • Cables, headphones, and adapters
  • Buttons not working
  • Tell us what’s happening

How much does it cost to repair an iPhone?

iPhone 11 Pro Value Premium

  • Screen Repair $299$399
  • Battery $109
  • Front Camera $139
  • Rear Camera Lens $59
  • Earpiece / Speaker $69

See more

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How does Apple send in for repair work?

Send your product to Apple Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Where do I send my Apple product for repair?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts.

What should I do to my iPhone before sending it for repair?

Before you send your deviceBack up your iOS device. To protect your data, erase your iOS device.Remove your iOS device from your Apple ID device list.Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.

How do I send my iPhone back to Apple?

0:275:20How to Package your Old iPhone for Trade in - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo first things first what you wanted to do is you want to make sure that you reset your old phoneMoreSo first things first what you wanted to do is you want to make sure that you reset your old phone you don't want to send it in with it not reset. So we're going to turn it on real quick.

When Apple replaces your iPhone is it new?

If AppleCare is replacing your phone within the first 14 days of purchasing the phone, then they will send you a brand new phone. After the first 14 days, AppleCare will replace your phone with a refurbished one.

Should I wipe my iPhone before repair?

The short answer is “no, you shouldn't erase your iPhone before screen repair.” However, the complete answer would be “yet, you should save your data before handing your device to the repair shop.” And here is why Mr. Fix cell phone repair services always insist on our customers doing so.

How do I prepare my phone for repair?

Create a Full Back Up.Remove Your SIM Card.Remove Security Locks.Remove External Storage.Note Down Your IMEI.Perform a Factory Reset.Remove Google Account & Disable Factory Reset Protection.Go to The Reputed Technician.More items...•

Can phone repair shops steal your data without password?

Yes, They can steal your data. So better back up your data for your laptop or any other device and then delete all personal important data from your mobile. Then you can give your mobile to service center.

How long does it take for Apple to send a replacement iPhone?

Ordinarily, you can get a replacement at an Apple Store the same day you take yours in for evaluation. If you use the Apple Express service where they ship you a replacement and you ship your malfunctioning unit back, the turn around time in the USA is usually no more than 3-5 days.

Can you trade in a cracked iPhone?

Can you trade in an iPhone with a cracked screen? Yes, if the phone screen has physical LCD damage like chips, cracks, scratches, or dents you can sell for a good amount.

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iP...

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technici...

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental...

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at one of our Apple Authorized Service Providers. The technicians at all these locations receive Ap...

How long will my iPhone repair take?

Many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send you...

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by th...

What is Apple certified repair?

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

What is an independent repair provider?

Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.

Before you bring in your device

Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won't turn on or respond, finish as many steps as possible:

Before you send your device

Follow these steps before you send your device in for repair or replacement. If it won't turn on or respond, finish as many steps as possible:

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at one of our Apple Authorized Service Providers. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

How long will my iPhone repair take?

Many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty or consumer law.

Your product warranty

The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Consumer law

Your country or region might have consumer-protection laws for some repair issues.

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.

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