Repairing Guides

how to send in joycons for drift repair

by Melany Corwin Published 2 years ago Updated 2 years ago
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How to fix Joy-Con drift

  • Recalibrate Your Thumbsticks
  • Update Your Joy-Con
  • Clean the Joy-Con with Compressed Air
  • Replace the Thumbstick
  • Send it to Nintendo for a free repair (/get a refund for previous repairs)

How to permanently fix JoyCon drift?

How to fix Joy-Con drift

  • Update your system software. Before doing anything else, make sure your system and Joy-Con firmware are up to date. ...
  • Calibrate the thumbstick. If you have a minor drifting problem or the issue is intermittent, you can fix your Joy-Con by recalibrating it.
  • Clean your Joy-Con. A common cause of Joy-Con drift is a dirty thumbstick. ...
  • Replace the thumbstick. ...

How to fix right Nintendo JoyCon drifting?

  • Open your drifting Joy-Con and be careful to remember where each screw goes.
  • Cut out a small square of either foam or cardboard. ...
  • Use some adhesive to attach this square cut out to the back of the metal casing. ...
  • Screw the Joy-Con casing back into place.

Do new joycons still have drift?

afr1234 2 years ago #3. No. Every new joycon works as intended. Drift is a consequence of normal usage as the stick is ppprly designed. And the new models still look like using the same stick, so we don't know if they will retain the issue or not until someone opens them.

How to get joycons repaired?

  • Deal Value: Drift repair for Joy-Con controllers is now free; customers who previously paid for drift repair can receive a refund.
  • Time Frame: Until further notice.
  • Things to Remember: To receive a repair refund, you’ll need to provide proof of the transaction. You can only claim this deal if you live in North America.

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Is Nintendo still repairing Joycons for Free 2021?

As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.

How do I send Joycons back in for repair?

If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.

Can I get my Joy-Con drift fixed?

Since the issue is widespread, Nintendo actually offers to fix Joy-Con drift for free (and has allegedly fixed the issue on newer Joy-Cons). This is currently the only "official" method of dealing with drift, though check below for some ways you can address the issue yourself.

Does Nintendo still fix Joy-Con drift for free?

The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.

Does GameStop repair Joy-Cons?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

What causes Joy-Con drift?

The Nintendo Switch has been a massive success ever since it launched in 2017, but despite critical acclaim the handheld has been plagued with ongoing issues dubbed “Joy Con drift.” The issue is caused by the thumb sticks, which can register inputs when you're not even touching the controllers.

How long do Joy-Cons last before drifting?

The real question is how long do these Nintendo switch controllers last before they break? Most Joy Cons will last 2–4 years depending upon how often they are used before they break. If they are dropped often or thrown around, it is possible that they will not even last a year before breaking.

How much does Joy-Con repair cost?

How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.

How long do Joy-Con repairs take?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month.

Do New Joy-Cons still drift 2021?

Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.

Is Joy-Con drift covered by warranty?

Nintendo will fix Joy-Con drift for you The company has a Joy-Con repair program for hardware within its one-year warranty. However Nintendo has been fixing Joy-Cons with drifting issues for free even if they're out of warranty.

How long is Nintendo Joy-Con warranty?

Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line.

Can I send in my joy cons?

This form is for Joy-Con repair only. Please complete all fields below to set up a repair for your Joy-Con. Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.

How long does Nintendo take to fix joy cons?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month.

Does Nintendo Repair Pro controllers?

If the button test fails, or if the issue becomes so severe that it impacts your ability to play a game or use the controller, then we are happy to inspect the Nintendo Switch Pro Controller, and repair or replace it if necessary. Please contact us for support.

How do I contact Nintendo support?

You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).

What is Joy-Con drift and what causes it?

Joy-Con drift is when Joy-Con register input where there is none. This means your character, or a reticle, could move in a direction without your input. This problem was first reported early on in the Nintendo Switch's lifecycle. Reports on Joy-Con drift led the filing of a class action lawsuit by the law firm of Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D) against Nintendo in the United States District Court for the Western District of Washington.

How to get a spudger battery back in place?

Using your spudger again, gently press the battery connector straight down onto the socket and it should click back in place.

How to pop battery out of spudger?

Using your spudger, very gently lift up the battery connector from the socket and it should pop out of place.

How long does it take to update controllers on a switch?

Now, your Switch may prompt you to do that, but just in case, check in the Settings, Controllers menu for the "Update Controllers" option. It takes only a few minutes and addresses some connectivity issues with earlier Joy-con.

Can you replace a thumbstick yourself?

If you want to go further, you can replace the entire thumbstick yourself. But it's more risky than sending it in for repair. However, if you have previously opened the Joy-con, changed the shell, or have a rare color variant (eg: Tsum Tsum or Dragon Quest edition), this may be your best bet.

Can you use paper for Joy Con drift?

This, surprisingly, is the critical component to preventing Joy-Con Drift, so our recommendation is not to use traditional printer paper or anything without a little heft to it. You'll want to avoid any paper that may shred over time or flake, such as glitter-coated or laminated paper.

Can you blast air under a thumbstick?

Get yourself a a compressed air can/cleaner -- available at any electronics store. You can then blast air right at the seam under the thumbstick to dislodge debris.

What are “Drifting” Joy-Cons?

Essentially, Joy-Con drift is when actions in your game on-screen are occurring even when you aren’t moving the thumbsticks of the Joy-Con you’re using. For instance, if you’re playing Splatoon 2 and your Inkling is walking around by themselves without you inputting those actions on the controller, you’re likely experiencing this problem.

How to get a refund from Nintendo?

Your best bet to get this refund would be to call someone at Nintendo’s customer support line , as mentioned above, and explain your situation before asking for the refund. Also, be sure to have some proof of payment from when you previously paid Nintendo for the repairs. It’s likely that you might have a receipt stashed somewhere in your email inbox along with a ticket number of sorts proving the previous repair’s purchase. Find this receipt and then call Nintendo up to start this refunding process.

Is Nintendo offering repairs?

So much of a problem, in fact, that Nintendo has now formally acknowledged the issue and is reportedly willing to own up to it by repairing the Joy-Cons of any users who may have experienced said “drifting” on the controller for themselves. According to Vice, a new internal memo at Ninte ndo says that it will now be offering repairs ...

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