All you need to do is package your console, print and apply the label to the package, and put it in the mail! With the repair package option we send you all the packaging and a pre-paid label. You package your console into the box, apply the label to the outside, and return it to us in the mail!
Full Answer
How do I get my PS4 repaired?
PlayStation 4 Repair. Starting a Repair is easy click here, or you can call 1-888-659-3487 for immediate help with the process. Package your device and insert a printed copy of the repair ticket. please make sure to include only the broken device that you want to repair.
Where can I find PlayStation repair service in my country?
Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.
Why can’t I troubleshoot my PS4?
Please make sure you have updated your console to the latest software update before attempting troubleshooting. Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector.
Can I Have my PlayStation 4 cleaned?
We offer a service to have your PlayStation 4 cleaned so you avoid having to do any reflows or reballs or any of those big repairs. Many of the repairs can be avoided with regular system clean up.
Where do I send my PS4 to get fixed?
PS4 Repair OptionsSony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. ... Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed. ... Mail in Repair Center. ... DIY Repair.
How do I send my PlayStation 5 for repair?
How to start a warranty repair for PS5You can begin a live chat on the PlayStation website.Alternatively, you can call for support with the following number: 800 345-7669.You can also try the PlayStation Twitter support.Whatever method, make sure you have your PS5 warranty information at hand.More items...•
Can PS4 console be repaired?
If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements.
How much does it cost to fix a PS4 controller?
How Much Does It Cost to Repair PS4 Controller? If you get your PlayStation 4 controller repaired, the cost will depend on the repair service. The most affordable option is usually to get it fixed through Sony's manufacturer. It usually costs around $59 to repair a controller yourself.
How long does a PlayStation repair take?
How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
Does Sony fix PS5 for free?
Sony does not offer a PS5 repair or repairs of any of its other tech. While they can assist players with troubleshooting a variety of common issues, they will not fix your console if it's broken. The exception to this would be if it's a new console purchased directly from Sony, as this would put it under warranty.
How do you know when your PS4 is dying?
4:2112:02What Are The Signs To Know If Your PS4 Is Dying!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue withMoreIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue with the hardware itself the CPU.
What causes PS4 blue Light death?
The blue light of death is a common issue that PS4 users may experience. It usually means you have a software issue or a faulty power or HDMI cable.
How long is PS4 warranty?
Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser (“you”) that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
Does GameStop fix free controllers?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
How much does it cost to get your controller repaired?
What Are The Common Repair Costs?Controller Analysis Troubleshooting your controller issues. FREE with a completed repair.$19.95Controller Refurbish Complete internal cleaning of the controller, fixes sticky buttons. Includes replacement of the rubber thumbsticks.$29.952 more rows
How long is warranty on PS4 controller?
one yearThe PS4 controller comes with the same manufacturer's warranty for one year after the date of purchase.
How do I claim warranty on PS5?
You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
How do I contact PS5 support?
Support. Tel.: 1-800-345-7669.
Can Geek Squad fix my PS5?
If your PlayStation console won't turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right.
Does GameStop repair PS5?
Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.
Repair Services Simplified!
Our PS4 Repair Service covers a wide variety of problems. To help you select the proper repair, we have combined common PS4 symptoms into four categories below. Select the repair type that best describes the issue (s) you are experiencing. Then select which Ship-To-Us option you would like (description below).
Ship-To-Us Options
Part of the repair process is getting your console to us. We offer a few simple options for achieving that step. Select which option best fits your needs before adding the repair to your cart.
Full 180-Day Warranty Included!
We stand behind our repairs 100%, and guarantee them for a FULL 180 DAYS from the date of delivery! If the repair fails within the 180 day time period, we will cover the cost to have your console shipped, repaired again, and then shipped back to you!
Proven Track Record
Our repair services are second to none with high success rates, low failure rates, and above-average warranties. You can buy with confidence knowing your hard-earned money is well invested, and you can expect to get every cent of it in value.
Personalized Service
We personalize your repair by assigning it a dedicated repair technician who you can communicate directly with, and who will send you updates on the status of your repair.
Experienced Technicians
With 12 plus years in business, we offer a service which you can rely on. Our repair techs have a combined 45 years of experience, and have worked on over 18,000 gaming systems. Our repair process follows a strict certified procedure performed on professional-grade equipment.
Why won't my PS4 trun on?
Top reasons why the PS4 Doesn't trun ON: 1. If you do not hear any beeeping, from the eject buitton or power button. Then you have a motherboard issue or power supply problem. 2. If you only hear beeping from ehect but not power, then it is a motherboard issue.
Why is my PS4 blinking?
Is a very common problem with the PlayStation 4 Console. It is usually due to the fact that you have used your PS4 to its maximum capacity . The Microchip simply fails to stay connected inside of the PlayStation 4 box, and It must undergo a Reflow/Reball fix ..
How long is TDR warranty?
When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*
Need to get in touch?
Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
PlayStation Online Assistant
You can also try our PlayStation Online Assistant by selecting your issue from the list below:
Need to arrange a PlayStation repair?
Follow the link below to find out how you can arrange an in-warranty repair for a PlayStation product.
Having issues with system software?
If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system software using a USB storage device.
