Repairing Guides

how to send in your joy con for repair

by Santa Abernathy Published 2 years ago Updated 1 year ago
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Can you send Joy-Con in for repair?

After pressure from several class-action lawsuits, Nintendo has started to offer free Joy-Con repairs through its customer service portal. The process is straightforward; fill out an online form (or call a customer service representative), mail out the equipment, and then wait.

Is Nintendo still repairing Joycons for Free 2022?

As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.

Is Joy-Con repair still free 2021?

The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.

Are Joy-Con repairs free?

In 2019, Nintendo started repairing Joy-Con drift for free, even with an expired warranty.

How long do Joy-Con repairs take?

How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month.

What causes Joy-Con drift?

It's unclear what the cause of Joy-Con drift is but one Joy-Con teardown published on Reddit by user u/rainbopython in April 2019 claims that the drift problem could be caused by wear-and-tear over time while other theories point towards build-up of dust inside the casing around the stick.

How much does Joy-Con repair cost?

How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.

How can I get my Switch controllers fixed for free?

1:553:06How To Get Your Nintendo Switch JoyCons Fixed For Free - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you go ahead and put that shipping label on top and you send that over to their way. And theyMoreAnd you go ahead and put that shipping label on top and you send that over to their way. And they will essentially fix them for free.

How do you fix a drifting joystick?

Apply isopropyl alcohol to a cotton swab. Pry back the thumbstick, and carefully wipe the rounded surface with alcohol. Rotate the thumbstick incrementally, carefully cleaning the entire thing. Check to make sure that you've fully cleaned the thumbstick, and test operation.

Do New Joycons drift?

Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.

How long is Joy-Con warranty?

The dock, the Joy Con, the adapter, and any other extra devices are considered as accessories, and thus are warrantied for only three months. The warranties are reserved for the original purchaser, meaning the person registered as the buyer either at the point of sale, which is the store, or on the receipt.

Does Nintendo fix drift for free?

If your Nintendo Switch joysticks are becoming unreliable, pointing your game in random directions even if you haven't physically pushed them that way, you may be experiencing “Joy-Con Drift.” And though Nintendo hasn't officially admitted to a defect, the company is now quietly repairing the controllers free of charge ...

How do you fix a Joy-Con Drift 2022?

How to Fix the Drifting problem in Nintendo Switch Pro Controller & Joy Con Drift 2022First, go to the Home Menu and head towards the System Settings.Under System Settings, scroll down till you can find Calibrate Control Sticks.Now the Menu for Calibrate Control Sticks should appear once you have clicked the option.More items...•

Do Joy-Cons still drift 2022?

Nintendo Switch Joy-Con stick drift is an issue that has been there since the device's release. Even though Nintendo has claimed to have made changes to the Joy-Con to fix the issue, many users still come across stick drifts and it affects the console's lifespan.

Is Joy-Con drift still a problem 2021?

Best answer: Unfortunately, it is possible for the Switch OLED to experience drift issues. Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift.

How long is Joy-Con warranty?

The dock, the Joy Con, the adapter, and any other extra devices are considered as accessories, and thus are warrantied for only three months. The warranties are reserved for the original purchaser, meaning the person registered as the buyer either at the point of sale, which is the store, or on the receipt.

What are “Drifting” Joy-Cons?

Essentially, Joy-Con drift is when actions in your game on-screen are occurring even when you aren’t moving the thumbsticks of the Joy-Con you’re using. For instance, if you’re playing Splatoon 2 and your Inkling is walking around by themselves without you inputting those actions on the controller, you’re likely experiencing this problem.

How to get a refund from Nintendo?

Your best bet to get this refund would be to call someone at Nintendo’s customer support line , as mentioned above, and explain your situation before asking for the refund. Also, be sure to have some proof of payment from when you previously paid Nintendo for the repairs. It’s likely that you might have a receipt stashed somewhere in your email inbox along with a ticket number of sorts proving the previous repair’s purchase. Find this receipt and then call Nintendo up to start this refunding process.

Is Nintendo offering repairs?

So much of a problem, in fact, that Nintendo has now formally acknowledged the issue and is reportedly willing to own up to it by repairing the Joy-Cons of any users who may have experienced said “drifting” on the controller for themselves. According to Vice, a new internal memo at Ninte ndo says that it will now be offering repairs ...

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