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How do I submit a repair to Apple?
Apple RepairSend your product to Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. ... Find an Apple Authorized Service Provider. ... Visit a Genius at an Apple Store.
How do I send my iPhone back to Apple?
Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Then send your item back to Apple by scheduling a pickup with the shipping carrier or dropping off the package at any of the carrier's locations.
What should I do to my iPhone before sending it for repair?
Before you send your deviceBack up your iOS device. To protect your data, erase your iOS device.Remove your iOS device from your Apple ID device list.Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
How long does it take to send a phone to Apple for repair?
Service arranged through Apple takes approximately one week from the day your iPhone is shipped to Apple. If service was arranged through your carrier, please contact them directly for details. Thanks for reaching out to Apple Support Communities. Cheers.
Does Apple replace with new or refurbished phones?
If AppleCare is replacing your phone within the first 14 days of purchasing the phone, then they will send you a brand new phone. After the first 14 days, AppleCare will replace your phone with a refurbished one.
Can you trade in a broken iPhone for a new one?
Leaving you with nothing in return? Also yes. The only way to get any trade-in value from Apple is to fix your damaged iPhone and then trade it in. Apple offers repair services for those in need, so you definitely can get your damaged iPhone screen fixed through them.
How do I prepare my phone for repair?
Create a Full Back Up.Remove Your SIM Card.Remove Security Locks.Remove External Storage.Note Down Your IMEI.Perform a Factory Reset.Remove Google Account & Disable Factory Reset Protection.Go to The Reputed Technician.More items...•
Do I need to wipe my phone before repair?
Best answer: If you're able to factory reset your device before sending it in, as well as remove or wipe your eSIM card, then yes. However, if the phone is too damaged to turn on, there is a risk of someone accessing data even if you remote-wipe it.
Should I give my passcode to a phone repair shop?
Passwords to devices are absolutely necessary for technicians to do their job properly and to fully diagnose most problems.
Why is my Apple repair taking so long?
If the repair shop is performing the repair in their own repair shop, then it may take several days before they receive the replacement part from Apple. Some Apple repairs for our organization are taking several days longer than usual. The pandemic has caused lots of component shortages in all areas.
How Fast Is Apple Mail in repair?
The pandamic instructions on the phone from the apple repair tech was this is a very quick process, overnight shipping to us, overnight shipping back to you. Takes usually less than 5 business days from start to finish to get your replacement.
How do I contact Apple Tech Support?
Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Where do I drop off my Apple trade in?
As long as you have a FedEx label affixed to the package, you can drop it off at any FedEx location, drop box or other location that accepts FedEx packages for shipping. You can take it to any FedEx location.
How do I prepare my phone for repair?
Create a Full Back Up.Remove Your SIM Card.Remove Security Locks.Remove External Storage.Note Down Your IMEI.Perform a Factory Reset.Remove Google Account & Disable Factory Reset Protection.Go to The Reputed Technician.More items...•
How do I ship a package from my iPhone?
Safely Package Phones Wrap securely around the width of the phone and secure the sheets to themselves with tape. Lastly, pack the box full with filler to help absorb energy and prevent jostling during transit. Packing peanuts is the obvious choice, though crumpled newspaper will also work.
Does Apple send a box for trade in?
Answer: A: Answer: A: Apple sends a box for the return.
What is an independent repair provider?
Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple.
What is Apple certified repair?
Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
