Repairing Guides

how to send ps4 in for repair

by Prof. Jacinthe Williamson Published 3 years ago Updated 2 years ago
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Place it in a strong cardboard box, filling any empty space with packing material to make sure it doesn't move around. Seal the box securely with parcel tape. Attach the shipping label to the box, making sure that the address and barcodes are clear and unobstructed, and return your console by going to your local post office/drop off point, etc.

Full Answer

How do I get my PS4 repaired?

PlayStation 4 Repair. Starting a Repair is easy click here, or you can call 1-888-659-3487 for immediate help with the process. Package your device and insert a printed copy of the repair ticket. please make sure to include only the broken device that you want to repair.

What is tfix PS4 repair?

Our aim is to provide nationwide and local customers with the easiest way to repair their PlayStation 4 (PS4) online . TFix does this by consistently working on developing the best strategies on how to give the lowest possible repair price to bring your PlayStation 4 (PS4) back to life.

Where can I find PlayStation repair service in my country?

Not in the US or Canada? To find repair service in your country, please visit the PlayStation.com country selector. We are currently experiencing delays in service. Expect extended turnaround times.

Why get your PlayStation 4 (PS4) fixed?

You invested all this money into your PlayStation 4 (PS4) some time ago, so don't let it go to waste, get it fixed for a fraction of the cost of the new gear. From the time you place an order all the way until you receive it back. We will keep you posted. Everything we service comes fully tested for every single function.

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Where do I send my PS4 to get fixed?

PS4 Repair OptionsSony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. ... Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed. ... Mail in Repair Center. ... DIY Repair.

How do I send my PlayStation 5 for repair?

How to start a warranty repair for PS5You can begin a live chat on the PlayStation website.Alternatively, you can call for support with the following number: 800 345-7669.You can also try the PlayStation Twitter support.Whatever method, make sure you have your PS5 warranty information at hand.More items...•

Can PS4 console be repaired?

If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements.

How do I file a claim on PS4?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

How long does a PlayStation repair take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.

Does Sony fix PS5 for free?

Sony does not offer a PS5 repair or repairs of any of its other tech. While they can assist players with troubleshooting a variety of common issues, they will not fix your console if it's broken. The exception to this would be if it's a new console purchased directly from Sony, as this would put it under warranty.

How do you know when your PS4 is dying?

4:2112:02What Are The Signs To Know If Your PS4 Is Dying!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue withMoreIf your console fails to boot. Or. Once every so often it fails to boot. This could be an issue with the hardware itself the CPU.

Does GameStop fix PlayStation 4?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

What causes PS4 blue Light death?

The blue light of death is a common issue that PS4 users may experience. It usually means you have a software issue or a faulty power or HDMI cable.

How do I file a claim with Sony?

If you want to initiate a warranty claim with Sony, you can call its customer information service center by dialing 1-800-222-SONY (7669). Explain your situation and ask for further instructions on obtaining warranty service for your product.

What is the PlayStation email address?

Indeed, Sony recommends searching for emails from [email protected] as this is the email that generates automatic emails when you buy something from the PlayStation Store. Inside the email will be the Online ID associated with your email address, confirming that it is linked with your account.

How do I contact PlayStation customer support?

Support. Tel.: 1-800-345-7669.

How do I claim warranty on PS5?

You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

How do I contact PS5 support?

Support. Tel.: 1-800-345-7669.

Can Geek Squad fix my PS5?

If your PlayStation console won't turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right.

Does GameStop repair PS5?

Need your console or controller repaired? We can fix it! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How long is PS4 repair warranty?

PS4 Repair done by the Pros! Rock solid repairs performed by Experienced Technicians, and back by our Above-Standard 6-Month Warranty!

What is included in repair price?

The repair price paid at the time of checkout ONLY includes repair services, parts, & labor required to repair the initial issue you are claiming. Please read our Terms & Conditions page for more information.

Can you replace a PS4 motherboard?

We have the ability and resources to repair and/or replace motherboards . If your PS4's motherboard needs repair, or it needs to be replaced, we are here to help ! Simply select the " Motherboard Replacement" repair option as your repair option above . Please be aware, this type of repair WILL require a full system reset which will erase all user data on the console's storage.

Can you ship a console to us?

With this option, you take care of all the variables involved with shipping your console to us for repair. You find suitable packaging to put your console in, and then purchase shipping from a carrier of your choosing. We do recommend a few guidelines to follow when packaging and shipping your console:

Can you send a console repair package?

With the repair package option we send you all the packaging and a pre-paid label. You package your console into the box, apply the label to the outside, and return it to us in the mail! It takes the hassle of finding the right box out of the repair process.

Can you replace a motherboard that has been repaired?

In some cases, previous repair attempts have been made, and there is damage done to the motherboard which is beyond fixing . We recommend replacing any motherboard which has had multiple repairs done to it, or even multiple failed repairs done to it. Every time your system's motherboard is repaired it loses it's sustainability, and the chances of it failing again grow greater! In our experience, we have also seen instances where replacing the motherboard was a better option versus repairing it.

Does a repair include return shipping?

Your repair includes FREE Return Shipping! We will notify you when your package has been shipped, and provide you will tracking information.

Is it cost effective to get your PlayStation fixed?

The short answer is yes. Here at TDR we have created a system where all repairs are affordable and definitely worth it. Most of the repairs leave the HDD data intact so you have all your saved games and data, however due to the nature of the business that is not guaranteed. We offer a maximum repair price on consoles that require multiple repairs, so we make it affordable to have your PS4 system serviced. Whether its a simple cleaning or a motherboard issue, we will do our best to stream line and bring the prices of our repairs down.

Why won't my PS4 turn on?

This could be caused by faulty power supply or internal motherboard issues. We repair those pesky powersupplies and installthem at a better quality of repair and price. So if you have a power supply that is not turning on, You can always send it in for a diagnositics.

Why is my PS4 blinking?

Is a very common problem with the PlayStation 4 Console. It is usually due to the fact that you have used your PS4 to its maximum capacity . The Microchip simply fails to stay connected inside of the PlayStation 4 box, and It must undergo a Reflow/Reball fix ..

How long is TDR warranty?

When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*

Why is my PS4 overheating?

In either case, This must come into the shop for diagnosis. Power issues with the PS4 are common, due to heating of the power supply unit.

Can you help a PlayStation 4 over the phone?

We can probably assist you over the phone. Please ask for the remote assist option or you can come in for diagnosis here and repair. We will get your settings configured correctly so you wont have issues accessing your updated PlayStation 4 games.

Can you disassemble a PlayStation 4?

The drive is unique to your each PlayStation console.. We can disassemble the PlayStation 4 Blu-Ray and fix any piece mechanical or electronic.

What happens when you get your PS4 back?

When you receive your PS4 back, the HDD will be factory reset. Make sure you don't lose game progress by backing up your game saves. There are two ways to back up your saves:

What happens when you restore your PS5?

All user data saved on your PS5 console is included in the backup data. When you restore your backup data, your PS5 console is reset, and all data saved on your console is erased. Users who have never signed in can restore saved data to only the original PS5 console that was backed up.

How do I package my return?

You'll need to pack your PlayStation product safely and securely before shipping it back to us, as we cannot be held responsible for anything damaged in transit to us. Please select the device you are sending us below.

How to restore PS5 data?

To restore saved data on another console, you must sign in on that console. Connect your USB drive to your PS5 console . Go to the home screen and select Settings > System. Select System Software > Back Up and Restore > Back Up Your PS5 . When there are multiple USB drives connected, select your USB drive.

How to sync PS5 trophies?

Sync your trophies. Go to Settings > Saved Data and Game/App Settings > Game Status > Sync with PlayStation Network. Packing instructions: Once your PS5 console is ready for return, follow these instructions closely to correctly pack your PS5 console for shipping.

What to put on bottom of box?

Line the bottom of the box with bubble wrap or other suitable packing material.

How to activate PS4 as primary?

Go to Settings > Account Management > Activate as Your Primary PS4.

Not sure what to order?

Let us figure it out! We will diagnose all the issues and give you a quote, so you can decide.

Your digital kit. Fixed

Don't trust local? Don't need to. It's 21st century. Services are online. It's really simple.

Most Common Question: "How much to repair my PlayStation 4 (PS4)?"

We specialise in coming up with the best ways to fix your PlayStation 4 (PS4), and we are really good at it, because we've been doing this since 2008. Our aim is to provide nationwide and local customers with the easiest way to repair their PlayStation 4 (PS4) online .

Go on then, put an order through today and your PlayStation 4 (PS4) fixed. You send it, we fix it and send it back

If you are looking for a reliable PlayStation 4 (PS4) repair company near you, look no further. We can repair even the worst damage to your PlayStation 4 (PS4)! Don't buy a new one just yet, give our service a go and we will save you money by reviving your old kit.

Book PlayStation 4 (PS4) Repair Online

We all love PlayStation 4 (PS4), some use it a tool, and some have made into work. And when your gear goes offline, i.e. the crashes or breaks, we are let in a state of panic! Quite frankly, we often comment, such as "you have to fix my PlayStation 4 (PS4), it's my baby, I can't live without it".

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