Repairing Guides

learn how to repair apple products

by Jeanie Farrell Sr. Published 2 years ago Updated 1 year ago

How do I become an Apple technician?

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider.

Can you repair Apple products yourself?

To start the Self Service Repair process, a customer will first review the repair manual for the product they want to repair by visiting Then, they can visit the Apple Self Service Repair Store and order the necessary parts and tools.

Does Apple offer free classes?

Apple Stores offer free workshops on the company's core products and services. You can take classes to pick up tips and tricks on using the iPhone and iPad, the Mac, the Apple Watch, iCloud, Apple Music, and iWork.

How much does Apple certification cost?

Apple Professional Training exams are offered online and cost $149. Recertification exams for unexpired certifications cost $49. Data was provided by Jamf. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge.

Can I repair Macbook Pro by myself?

Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

What does Apple Configurator do?

Apple Configurator features a flexible, device-centric design that enables you to quickly and easily configure one or dozens of iPhone, iPad, and Apple TV devices connected to your Mac through USB or—in the case of Apple TV—wirelessly. After you connect a device, it can be seen in Apple Configurator.

Does Apple have a training program?

Reimagined training from Apple Apple training delivers everything you need to learn about the technology—online and on your time. Own your learning schedule with self-paced, online courses. Take proctored certification exams from your home or office.

Are Apple certifications worth IT?

“The certifications are very useful and are valid industry recognised accreditation. I'm pretty sure that a having Apple accreditation on my CV helped me get my current job,” said one Apple Certified Pro.

How long is Apple specialist training?

10 daysJob training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Core training took place off-site and included 15 new employees like myself. It lasted 10 days and was always closely monitored by a manager and a store lead employee.

What are the easiest certifications to get?

Easy certifications to obtainInformation technology (IT) certifications. ... Human resources certifications. ... Language certifications. ... First aid certifications. ... Project management certifications. ... Software certifications. ... Government certifications. ... Notary public certification.More items...•

Is Apple virtual training paid?

Yes, you are paid for the two weeks of training.

How do I become a Genius Bar employee?

Key QualificationsStrong people skills and a knack for problem solving.Ability to maintain composure and customer focus while troubleshooting and solving technical issues.Ability to adhere to a schedule of customer appointments.

Do Apple products have 2 year warranty?

2 Year warranty only available on new products, ex demo or clearance items, are not covered under our 2 year warranty. AppleCare product benefits are separate from a customer's right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale.

How do I get original Apple parts?

The only stores that can order OEM original parts are Apple stores themselves, and their officially Authorized Repair Centers. And they cannot sell those parts retail, but may only use them to repair devices. There is no source for anyone else to purchase genuine new OEM parts.

How long does a screen repair take at Apple?

Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.

How long does Apple warranty last?

Apple Two (2) Year Limited WarrantyInternational Support Authorized Service Retail more rows

iPhone, iPad & iPod Repair Course

Study at home and learn to fix iDevices like iPhones, iPads and iPods. This certificate course includes a tool kit, study guide, eBook and instructor support.

iPhone Repair Course

This course will prepare students with no iPhone repair experience for careers in the rapidly-growing cell phone repair field. Learn to fix iPhones and other iDevices and start your own business.


These are some common tools used to work on this device. You might not need every tool for every procedure.


Released on June 29, 2007 the first iPhone blew up the idea of the cell phone, putting a personal computer/phone/assistant at your fingertips at all times, and pioneering the push to the modern era of the smartphone. Since its initial release in 2007, there have been many iterations of the iPhone, released (mostly) on an annual cycle.


The most apparent Apple iPhone identifiers are the famous bitten Apple logo and “iPhone” lettering on the back panel. Newer iPhones such as the iPhone 11 have a more centrally located logo and do not have the “iPhone” lettering.

Additional Information

This page is the hub for complete how-to and replacement guides for the original iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE (1st Generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 2020, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro and the iPhone 13 Pro Max.

What is Apple Certified Technician?

The Apple Certified Technician certification is intended for: 1 Technicians employed by an Apple Store, Apple Authorised Service Provider (AASP), or Self Servicing Account (SSA) 2 People wanting to demonstrate their knowledge of technician-level service and support skills 3 For people not employed by Apple, an AASP, or an SSA, the certification verifies the skills and knowledge sought by employers such Apple Resellers and self-servicing entities such as schools

How long is the Apple Certified Macintosh Technician 2019?

Apple Certified Macintosh Technician 2019 (ACMT) is the latest version of the official Apple seven-day course and certification for all engineers who want to repair Apple Macs. The ACMT course covers four days. The course has the Apple Service Fundamentals three-day course and the Apple Service Fundamentals exam as prerequisites. For this reason our Apple mac technician training includes both courses in one convenient bundle. You can find out a little more about the ACMT course content below. You need to take both, so we don’t offer them separately.

Jeronimo is a Technical Specialist. And a people specialist

When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. He’s since taken advantage of his team’s support, including the coaching and mentoring that have brought his skills to life — for today and tomorrow.

Apple Retail Technical Support Roles

We’ll provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. In this role, you won’t be expected to repair hardware. You’ll be our customers’ human connection to Apple: empathetic, friendly, and real — this is more about restoring relationships than repairing technology.

What is Apple certification?

Apple certification programs create a benchmark for assessing users’ proficiency in Apple’s professional applications. By passing certification exams, you become an Apple Certified Pro for a chosen application (eg. Final Cut Pro). You can then follow the path to Master Pro Certification by passing additional required exams.

When did Apple break 8% of the market share?

With the Apple Mac’s breaking 8% of the market share at the end of 2007, it has become something us PC technicians can no longer ignore. With Windows Vista being such a poor product, more and more users are switching to Apple Macs. Many of us with pre-established computer repair businesses should expect to see many more Macs on our work bench.

Why is DIY repair important?

Great products build brand loyalty. Repair isn’t just good for consumers—it offers great benefits to businesses, too. Many companies embrace DIY repair. They know that people who fix their stuff are dedicated customers. Giving people the information and tools they need to fix products cuts down on support costs.

Why do Apple lawyers work overtime?

Apple’s lawyers work overtime to keep their repair manuals secret.

Why is it important to give people the information and tools they need to fix products?

Giving people the information and tools they need to fix products cuts down on support costs. Customers love it when they can get their stuff fixed quickly—whether by themselves or at a local repair shop.

Is repair good for the economy?

Repair is good for manufacturers, good for the economy, and good for the rest of us.

Does ifixit have repair manuals?

iFixit has published repair manuals for every Apple product made in the last two decades. Millions of people are using those manuals to repair their iPhones and MacBooks—saving money and making their gadgets last longer than Apple’s engineers imagined possible.

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