Repairing Guides

how to repair google pixel

by Ms. Sonya Lowe Published 2 years ago Updated 2 years ago
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Is the Google Pixel repairable?

If you have a damaged Pixel phone that's in warranty or out of warranty, repair options are available. The availability of mail-in and walk-in repair options depends on your phone's warranty status and your location. Follow the instructions below to learn more.

How much does it cost to repair a Google Pixel?

DIY Google Pixel repair: $40 to $220Google Pixel ModelEstimated Replacement Screen PricePixel 2$45 to $165Pixel 2 XL$45 to $220Pixel$40 to $120Pixel XL$45 to $1304 more rows

How do I fix Google Pixel that won't turn on?

With your phone plugged in, press and hold both the volume-down button and the power button at the same time for at least 20 seconds....If you see a red light, your battery is fully discharged.Charge your phone for at least 30 minutes.Press and hold the power button for a few seconds.On your screen, tap Restart .

Why did my Google Pixel stop working?

The first, and easiest, thing you should try is restarting your phone, as well as whatever device you're trying to connect to. Check for a software update via Settings > System > Advanced > System update > Check for update. Back in October, Google said they're aware of the issues.

How long is Google Pixel warranty?

For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 accidental damage claims per coverage term or 2 in a rolling 12-month period or based on device.

How do I remove Google Pixel battery?

2:526:51Google Pixel Battery Repair & Replacement Guide - YouTubeYouTubeStart of suggested clipEnd of suggested clipLift up the Google pixel mid frame and detach the ribbon connector from the motherboard thenMoreLift up the Google pixel mid frame and detach the ribbon connector from the motherboard then separate it from the phone.

Why is my Google phone not turning on?

The phone may be experiencing a system crash, which is common for all phones. Restart the phone by holding the power button and pressing restart. If you don't see a restart button, hold the power button for 30 seconds until the phone restarts.

How do I force Google pixels to turn on?

Turn your Pixel phone on & offTo turn on your phone when it's powered off, press and hold the Power button for a few seconds.To power off your phone when it's turned on: On Pixel 5a & earlier, press and hold the Power button for a few seconds. Then, on your screen, tap Power off. .

How do I reset Google Pixel with black screen?

How To Fix Black Screen Problem On Google Pixel And Pixel XLPress and hold the Volume Up, Home, and Power buttons at the same time.After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.More items...

How do you hard reset a Google Pixel?

Press and hold the Power button. While you hold Power, press the Volume Up button and let go of both buttons quickly. Android Recovery options should be displayed. With the volume buttons, scroll to "Wipe data/factory reset" and press the Power button.

Why is my Google screen black on phone?

A black Android Chrome screen is usually a sign that something is interfering with Chrome's ability to “draw” its interface on your screen. It may be a hardware problem on your phone, corrupt files or incorrectly configured parameters.

How do I fix Google Pixel boot loop?

0:008:34Pixel 5a: Stuck in Boot Loop? Keeps Restarting? Easy Fixes! - YouTubeYouTubeStart of suggested clipEnd of suggested clipPress and hold that power button ready ready go press and hold and do not let go let's pretend i'mMorePress and hold that power button ready ready go press and hold and do not let go let's pretend i'm still stuck in the boot loop i'm still holding on to the power button just keep on holding.

How much does it cost to fix Google pixel 6?

Had I not been covered under warranty, I was told that a screen repair, and by repair we mean Pixel 6 screen replacement, would have cost $280 for the Pixel 6 Pro, while the regular Pixel 6 would have been $200.

How much does it cost to fix a Google Pixel 4a screen?

Peeking at pricing, a screen replacement for the Pixel 4a will run you an estimated $140.

Can you replace a Pixel 6 screen?

Use this guide to replace a cracked or broken screen on your Google Pixel 6. Your new replacement screen will come with the fingerprint reader already attached. If not, you will need to reinstall the original fingerprint reader to your new replacement screen and recalibrate the reader to maintain its functionality.

How do I replace the screen on Google Pixel 1?

1:083:30Google Pixel LCD & Touch Screen Replacement Guide - YouTubeYouTubeStart of suggested clipEnd of suggested clipWith the playing card slice through the sticky adhesive and carefully decoupled the Google pixelMoreWith the playing card slice through the sticky adhesive and carefully decoupled the Google pixel screen from the phone. The display assembly is still connected to the Google phone.

How to reset a phone before sending it to a repair?

Before you send or bring your device for repairs, Back up your phone, remove the SIM card then factory reset your phone. This deletes all data saved on your phone. If you can't turn on your device to reset it or your device isn't factory reset when we receive it, we'll reset it for you.

How to send a phone for repair?

Option 2: Send your phone for repair (mail-in) Step 1: Choose delivery options and create repair order. If you've chosen to send your phone, decide how you'd like to send it: Send it to us with your own packaging – with this option, you can post your device as soon as you get the email with instructions.

What to do if your phone won't turn on?

Before you bring your device for repairs, back up data , remove the SIM card and factory reset your phone. The factory reset deletes all data saved on your phone. If you can't turn on your device to reset it or your device isn't factory reset when you bring it to a repair partner, they'll reset it for you. Remember to keep your SIM card.

How long does it take to repair a SIM card?

If you choose the mail-in option, the repair process takes 7–10 working days once you've sent your device. If you choose the walk-in option, repairs can often be completed the same day.

Is there a charge for repairs on a warranty device?

For in-warranty devices or damage types, there is no charge for the repairs. For out-of-warranty devices or damage types, prices may vary. If damage is found during inspection that increases the repair cost, the partner will contact you to approve the new cost before continuing. Partial repairs aren't available.

Can you get your Pixel phone repaired?

Get your Pixel phone repaired. If you have a Pixel phone, support options are available if it has in-warranty or out-of-warranty damage. The availability of mail-in and walk-in options depends on your phone's warranty status and your location. Follow the instructions below to learn more.

Set up or cancel your repair

Learn how to find your device’s IMEI. Only Pixel (of any size or generation) IMEIs can be entered and repaired.

Get status updates

To see details about your mail-in repair, visit your Google Store order history, then tap or click Repairs to see your repair history. To see details about your walk-in repair, contact your repair partner.

Understand charges & payments

When you place your repair order, your payment method will be authorized for the estimated repair cost. Once the inspection is complete and if no extra items need to be fixed on your device, you'll be charged and the repair will begin.

Eligibility

Important: Nothing in this article affects your legal statutory rights.

Standard exchange

You ship back your device within 14 days of creating the replacement request. After we receive the device, it takes 1–2 days to ship you a replacement.

Start a claim

Pixel owners can buy Preferred Care for Pixel phones, Pixel Slate, or Pixelbook from the Google Store.

Track your return & replacement (Australia only)

The total time for your return merchandise authorization (RMA) process depends on the service you select.

How long does it take to get a Google phone back?

As for the repair time, you should be able to receive your device back within seven to 12 business days, depending how you shipped it and how much work Google has to do to bring your device back to life.

How to find IMEI on Pixel phone?

If you’re unable to access your phone’s settings to find your IMEI due to screen damage or other technical issues, you can also find its serial number on either its original box or by opening your SIM card tray. Insert a small pin into the hole on the side of your Pixel phone and push gently until the tray is released.

Does Google cover shipping?

On the plus side, Google is covering all shipping and packaging costs.

What Our Customers Are Saying About Google Pixel Repair Services

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Google Pixel Repair

We know your Google Pixel connects you to the world and being without it is beyond a hassle. When you are in need of a Google Pixel repair near me, our associates at uBreakiFix are the perfect choice. We offer Google Pixel screen replacement and other services to fix your damaged device quickly and easily.

Free Diagnostic

All of the Google Pixel screen replacements and other repairs that we perform start with a free diagnostic scan. When you bring your device to a uBreakiFix for a Google Pixel repair near me, we run the scan in order to pinpoint the problem with the device.

Expert Services

Whether your device needs a new battery or a Google Pixel screen replacement, our associates will treat you with respect and handle your device with care. All of our Google Pixel screen replacements and other types of Google Pixel repair near me services are done by knowledgeable and experienced technicians.

Low-Price Guarantee

You should not have to pay outrageous prices for your Google Pixel repair near me. It is our policy to offer the lowest costs in the industry. Our lowest price guarantee means that we will not just match a competitor's published price for the same type of Google Pixel screen replacement or other service, but we will beat their price by $5.

uBreakiFix

At uBreakiFix, we understand that being without your device is a huge hassle. When you choose us for your Google Pixel screen replacement or any other service, we work as efficiently as possible to fix it. You can trust in our experienced associates to fix your Google Pixel. .

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Check your repair options

  • Important: • To avoid losing data, before you get a repair, remember to: • Back up your phone. • Factory reset your phone. • Remove the SIM card. • To check your warranty status, you’ll need your phone’s IMEI number. There are 2 main repair options: If you choose the mail-in option, once you …
See more on support.google.com

Step 1: Find the nearest authorized service provider

  • To bring in your phone for repair, start a repair request and find your nearest repair location. Before you take your phone to a Google retail store, review the in-store repair terms of service.
See more on support.google.com

Step 3: Bring in your phone

  • Make arrangements to visit your nearest repair partner with your phone. During your visit, the partner will check the warranty status of your phone, inspect the device to confirm the damage reported, and give you the cost of the repair. Most repairs can be completed same-day. • For in-warranty devices or damage types, there is no charge for the repairs. • For out-of-warranty device…
See more on support.google.com

Step 4: Pick up your phone

  • Once your repair is completed, you'll be notified that your phone is ready for pickup.
See more on support.google.com

Option 2: Send your phone for repair (mail-in)

  • Step 1: Choose shipping options & create repair order If you've chosen to mail your phone, decide how you'd like to send it: • Send it to us with your own packaging - With this option, you can ship your device as soon as you get the email with instructions. Print out the attached shipping label, RMA slip, and battery safety label (in the US) to ship the device. • If you choose this option, you’r…
See more on support.google.com

Step 3: Pack and ship your phone

  • Securely pack and send your phone for repair.
See more on support.google.com

After a repair center receives your phone

  • Follow below to understand what happens after you've sent your phone for repair. Inspection & approval After your device is received, it's thoroughly inspected for all possible problem types. • If the device we receive is different from the one in the order, we'll let you know we can't process your repair and we'll return the phone to you. • If the inspection confirms the repair is covered un…
See more on support.google.com

Learn about the repair process

  • Get answers to common questions about the repair process.
See more on support.google.com

Find genuine spare parts

  • You can also get genuine Google parts from iFixit to repair a Pixel phone yourself. We recommend that only users with relevant technical experience repair their own phones. Eligibility • Devices: Pixel 2 and later Pixel phones • Locations: US, UK, Canada, Australia, and European countries/regions where Pixel phones are available
See more on support.google.com

See your repair options

  • • To check your warranty status, you’ll need your device’s IMEI number. • To avoid losing data, remember to back up, then factory reset your device and remove the SIM card before you get a repair. • If you choose the mail-in option, the repair process takes 7–10 working days once you've sent your device. • If you choose the walk-in option, repairs can often be completed the same day…
See more on support.google.com

Step 1: Find the nearest authorised service provider

  • To bring in your phone for repair, start a repair request and find your nearest repair location. Before you take your phone to a Google retail shop, review the in-store repair Terms of Service.
See more on support.google.com

Step 2: Back up data

  • Before you bring your device for repairs, back up data, remove the SIM card and factory reset your phone. A factory reset deletes all data saved on your phone. If you can't factory reset your device, follow these steps to log out of your Google Account on the device: 1. Go to myaccount.google.com. 2. On the left, tap Security  Your devices. 3. On t...
See more on support.google.com

Step 3: Bring in your phone

  • Make arrangements to visit your nearest repair partner with your phone. During your visit, the partner will check the warranty status of your phone, inspect the device to confirm the damage reported, and give you the cost of the repair. Most repairs can be completed the same day. • For in-warranty devices or damage types, there is no charge for the repairs. • For out-of-warranty device…
See more on support.google.com

Step 4: Pick up your phone

  • Once your repair is completed, you'll be notified that your phone is ready for pick-up.
See more on support.google.com

Option 2: Send your phone for repair (mail-in)

  • Step 1: Choose delivery options and create repair order If you've chosen to send your phone, decide how you'd like to send it: • Send it to us with your own packaging – with this option, you can post your device as soon as you get the email with instructions. Print out the attached delivery label, RMA slip, and battery safety label (in the US) to deliver the device. • If you choose this optio…
See more on support.google.com

Step 3: Pack and send your phone

  • Securely pack and send your phone for repair.
See more on support.google.com

After a repair centre receives your phone

  • See below to understand what happens after you've sent your device for repair. Inspection and approval After your device is received, it's thoroughly inspected for all possible problem types. • If the device that we receive is different from the one in the order, we'll let you know that we can't process your repair and we'll return the phone to you. • If the inspection confirms that the repair i…
See more on support.google.com

Learn about the repair process

  • Get answers to common questions about the repair process.
See more on support.google.com

Eligibility

  • Devices or accessories bought from the Google Store Important: Nothing in this article affects your legal statutory rights. You may be entitled to a replacement or refund if your device: • Doesn’t charge properly. • Doesn't turn on. • Freezes often. • Has microphone, speaker, or button issues. • Has trouble getting internet or cell signal. You usually aren't entitled to a replacement or refund if…
See more on support.google.com

Standard exchange

  • You ship back your device within 14 days of creating the replacement request. After we receive the device, it takes 1–2 days to ship you a replacement.
See more on support.google.com

Advanced exchange

  • 1. We send you a link for you to order your replacement. 2. Once you place your order, an authorization hold is placed on your account and a replacement is shipped. 3. We email you shipping labels to ship us back your original device within 21 days. 4. Once we receive the original device, we remove the authorization hold on your card. Temporary aut...
See more on support.google.com

Start a claim

  • Pixel owners can buy Preferred Care for Pixel phones, Pixel Slate, or Pixelbook from the Google Store. Tip: Preferred Care is available in the US, Puerto Rico, and Canada. If you bought an extended protection plan for your device from Google and the device has a problem that you think may be covered by your extended protection plan, start a claim. Manage issues with device after …
See more on support.google.com

Track your return & replacement (Australia only)

  • The total time for your return merchandise authorization (RMA) process depends on the service you select. Standard exchange 1. Return your device within 14 days of when you get your Return Merchandise Authorization email. 2. Once your return arrives, we ship your replacement within 5–7 business days. Advanced exchange 1. Once you place your replacement order, we ship your repla…
See more on support.google.com

Related resources

  • • Find & manage your order & shipment
See more on support.google.com

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