Repairing Guides

how to repair razer kraken headset

by Joshuah Hilpert Published 2 years ago Updated 2 years ago
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How to Fix Razer Kraken Microphone Not Working on Windows 10, 8, 7?

  1. Check Razer Headset Hardware
  2. Configure Razer Kraken Microphone Settings
  3. Update Razer Kraken Drivers
  4. Roll back the Microphone Driver
  5. Uninstall Razer Software
  6. Check for Windows Updates. First off, if the Razer device is physically broken, it is no doubt that Razer Kraken built-in mic stops working on your computer.

Full Answer

How to connect a Razer wireless headset to PC?

Part 2 Part 2 of 3: Connecting via Bluetooth

  1. Turn on your headset. Press the headset's power button to turn it on. ...
  2. Click the Windows logo in the bottom-left corner of the screen. The Start window will appear.
  3. Click the gear-shaped icon in the lower-left side of the Start window.
  4. Click Devices. ...
  5. Click Bluetooth & other devices. ...
  6. It's below the "Bluetooth" heading near the top of the page. ...

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How to register Razer?

[SUPPORT VIDEO] How to register a Razer product

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How to setup the Razer Ripsaw?

Technical specifications

  • Interface: USB 3.0 only
  • Video input: Digital – HDMI / Analog – Component
  • Audio input: Digital – HDMI / Analog – RCA L/R
  • Audio mix-in input: 3.5 mm mic-in / 3.5 mm aux-in
  • Video output: HDMI (pass-through from HDMI and Component input)
  • Max capture resolution: Uncompressed 1080p60
  • Supported resolutions: 1080p, 1080i, 720p, 576p, 576i, 480p, 480i

How to make the Razer Kraken pro mic sound good?

The Razer Kraken Ultimate comes with a retractable microphone with Active Noise Cancellation— tuned to nullify background noise. To use the retractable mic, pull the tip of the mic until it is fully extended. Bend the mic until it is parallel to your mouth, then adjust the length as preferred. Make sure the mic diaphragm is in front and the ...

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How do I fix my Razer Kraken headphones?

What can I do if Razer Kraken is not detected?Open the Hardware and Devices Troubleshooter. ... Update the drivers with an advanced tool. ... Select the Razer Kraken Headset Microphone as your default device. ... Adjust the Headset Microphone Line in Volume. ... Run the software in Administrator Mode. ... Roll Back the Realtek Audio driver.More items...•

Can Razer headphones be repaired?

Owners of Razer products may obtain repair service from Razer for products that are no longer manufactured.

How do you unscrew a Razer Kraken?

Use the Phillips #00 screwdriver to remove all four 9mm screws. Rotate the screwdriver counterclockwise when removing each screw.

How do I reinstall my Razer Kraken headset?

3. Reinstall device driversPress Windows Key + R.Type devmgmt. msc and click OK to open Device Manager.Expand the Audio inputs and outputs.Right-click on your Razer headset and Uninstall Device. Click Yes to confirm the action.Restart the computer, and Windows will reinstall the device driver.

Where can I get my Razer headset fixed?

2:214:24How to fix a Razer headset with no audio or sound - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen sound settings click on the sound control panel under related settings go to playback. ForMoreOpen sound settings click on the sound control panel under related settings go to playback. For three and a half millimeter headsets right click on the onboard. Playback.

How much is Razer care?

Media Alert: Razer launches RazerCare Elite protection plans for Blade laptops and Razer PhonesRetail PriceRazerCare EssentialRazerCare EliteRazer Blade Stealth 13$199.99$299.99Razer Blade 15$249.99$369.99Razer Blade Pro 17$299.99$449.99Razer Phone 1 & 2$99.99$169.99Jan 29, 2019

How do I clean my Razer Kraken headphones?

Wipe the earbuds using a microfiber cloth with a small amount of isopropyl alcohol....To clean your headset:Use the microfiber cloth to wipe your headset in circular motion.Do not scrub the surface of your Razer headset.For stubborn dirt, dilute your regular detergent with water and soak the cloth for a few minutes.More items...•

When did the Razer Kraken come out?

Razer has announced a new set of lightweight wired headphones for gamers. As the new entry-level model in the company's lineup, the Kraken X will cost $50 and be available starting June 6 on the company's website.

How do you clean gel cooling pads?

1:222:35How To: Clean Your Ear Pads - YouTubeYouTubeStart of suggested clipEnd of suggested clipOne area of the pad by its fabric. And gently pull away from the ear cup until it slips off thenMoreOne area of the pad by its fabric. And gently pull away from the ear cup until it slips off then bust out a lint roller to collect any crud that may be resting on the surface of the ear pads.

Why my right headset is not working?

Clean the headphone jack This causes a loose connection between your headphone port and the jack. If your headset plays only in one ear when plugged to your device but works just fine in other gadgets, consider cleaning your phone or PC's headphone jack.

Why is my Razer headset not being detected?

Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. Clean reinstall your Razer Synapse 2.0 if the issue persists. Remove old drivers from the Device Manager. Right-click on the Start button.

Why can't I hear out of my Razer headset?

A Razer headset with no sound might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.

Fix 1: Look for Damages

It is possible that your Headphone may get damaged due to some reason. So, you require to keep your eyes open and investigate the device for any type of damage. Yeah! If any internal damage occurred in the headphones, then it is not possible to check that at home.

Fix 2: See if the Headphones are Connected Properly

Did you check if the cable is connected to your device properly or not? If not, then you must have to check for that. An unconsolidated connection might also result in the Kraken and Kraken X not working. This is because this Headphone has a USB pin which is different from other wired headsets.

Fix 3: Run the Program with Administrative Privileges

Many users previously reported that this helped them fix the Kraken and Kraken X are not working issue. Sometimes, the application or game for which you are trying to use your headset may find it difficult to use your peripheral devices as they have permission to do so.

Fix 4: Update the Audio Driver Software

An outdated audio driver may also lead to this kind of errors. In most cases, we noticed that when the user updated their audio driver software, the issue vanished. So, this time the chance is there; therefore, we suggest you update your audio driver software on your Windows PC.

Fix 5: Remove all Razer Applications

It is possible that the application was designated and installed by Razer automatically and may come up as the main culprit. So, it is better to remove them from your device. To do so, you can follow the guidelines mentioned below:

Fix 6: Troubleshoot the Audio Devices

If none of the earlier mentioned methods worked for you, then there is a possibility that there’s some issue with your audio device. So, you need to troubleshoot on your PC by following the simple and easy steps as mentioned below:

Razer Kraken

There are a few different versions of the Razer Kraken. For example, here are the most recent models and their features.

Razer Kraken Mic Not Working

To troubleshoot your Kraken, start with the most likely issues. Things like settings and connections often create a situation in which your mic won’t work, even though it’s functioning in and of itself.

Frequently Asked Questions

The hardware on each version of the Razer Kraken varies depending on which model you get. However, the Razer Kraken Ultimate does come with a retractable mic. It also has active-noise canceling tech built into the headset.

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

If looking for quick fixes to some common problems concerning your Razer Kraken 7.1 Chroma headset, click here for our troubleshooting page.

Background and Identification

Released in 2014, the Razer Kraken 7.1 Chroma are headphones designed with gamers in mind. The headphones are compatible with PS4, Windows, and Mac.

Additional Information

For additional product information, please access Razer's online site.

Sparkda New Member

So I got a Razer Kraken 7.1 Chroma from a friend, and it sounds great and all and I really want to keep it. My cat decided to bite the cord at the part where the cord meets the headset. It still works, but I have to have the cable taped upwards against the headset in order for it to work.

Maguslion New Member

Hey mate @Sparkda , if you have the patience, the razer support team will be able to help you getting a new one for free, you just go to razer support and select chat support, then make your way to warranty support, now if you still have warranty on your headset, they will ask you to cut the cord, then they will give you a coupon for the amount of money the headset cost, now you can buy anything from the razerstore!.

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