Repairing Guides

how to send camera to canon for repair

by Lucy Huels Published 3 years ago Updated 2 years ago
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All products needing repairs should be shipped to the following address: Canon Factory Service Center 123PaularinoAve Costa Mesa, CA 92626 Costa Mesa, CA, Factory Service location is open for customers to drop-off or ship Camera, Video and Broadcast products for service.

Full Answer

How do you clean a Canon camera?

Clean the sensor with care. Use a plain blower without any brush attached. A brush can scratch the sensor. Do not insert the blower tip inside the camera beyond the lens mount. If the power is turned off, the shutter will close and the shutter curtains or reflex mirror might get damaged. Never use canned air or gas to clean the sensor.

How much does canon charge to repair lenses?

Repair

  • Fixed Price Repair: For selected Canon products we offer a fixed price repair option for faults caused by normal wear & tear. ...
  • Repair Limit: You can set a Repair Limit (i.e. ...
  • Time & Cost Quotation: You can request a Time & Cost Quotation, where following arrival at a Canon Professional Service Centre a technical diagnosis will be performed. ...

How to check Canon camera warranty online?

Warranty

  • I bought a new Canon product. ...
  • I have been registered user profile on previous online warranty, do I need to register YLWC again ? ...
  • Why is there no international warranty for my Canon photographic product? ...
  • I brought over my Canon product which I purchased out of the country, is my warranty recognized? ...
  • What does my warranty cover? ...

More items...

How to repair canon 2440d?

† If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded.

How to order Canon printer parts?

What is Canon corporate service?

What is Canon Carepak?

What is Canon account?

See more

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How do I ship a Canon camera for repair?

Instructions for packing your equipment:Place your camera or other equipment in a plastic bag.Pack your equipment in a strong box, large enough for plenty of packing material on all sides.Use bubble wrap or some other type of standard packing material. ... Include a completed copy of our Order Form For Repairs.More items...

How long does it take Canon to repair a camera?

In most cases repairs are completed within 3-5 business days*. Dealing direct with repair center, rather than via shops/dealers that put a mark up on the repair. Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.

Can a Canon camera be fixed?

You can count on Canon's award-winning service and repair department to keep your gear in peak operating condition. Our expert factory-trained technicians provide regular maintenance and repairs.

How much does it cost to repair camera?

(3-5 weeks and no guaranteed deadlines) Repair Service costs an average minimally of $100 and can be at most an average $200-$250 depending on your repair issue. Below is a list of common repairs: Stuck or broken shutter. Dropped camera/lens/accessory.

How long does a camera repair take?

Repairs requiring parts or major repairs can take 2-4 weeks assuming parts are not on backorder from the manufacturer. Overhaul class repairs can take up to 6 weeks. Repairs sent to a factory authorized repair facility average 4-6 weeks.

How long does Canon maintenance service take?

Re: How Long Does Canon Service Take? The D30 is supposed to be handled within three business days, assuming availability of parts (and not including shipping). Other equipment can take considerably longer unless you are a member of CPS.

What to do if Canon camera is not working?

0:282:51Easy DIY Fix for Canon EOS Camera Not Turning On - YouTubeYouTubeStart of suggested clipEnd of suggested clipCompletely or if you have a you know a second battery make sure that the battery. Is is charged upMoreCompletely or if you have a you know a second battery make sure that the battery. Is is charged up fully and then the next. Morning. Just put it all back together.

Is Canon technical support free?

(800) 652-2666Canon / Customer service

Does Canon charge for technical support?

Canon USA will not charge for phone support during the warranty period for your Canon product. After your product's warranty period has expired, Canon may charge up to $20 for phone support. If you are being charged more than $20, it is not official Canon USA phone support.

Can digital cameras be repaired?

Yes, most digital cameras can be repaired provided they do not have excessive water damage.

How much does it cost to fix DSLR camera?

Repair PricesCamerasDigital BodiesEquipmentStarting Repair RateDSLRAll DSLR bodies$300Point-n-ShootAll Point-n-Shoot Bodies$180MirrorlessAll Mirrorless Bodies$35015 more rows

How do I fix my camera?

Fix your Camera app on your Pixel phoneStep 1: Clean your camera's lens & laser. To clean the camera lens and laser sensor, wipe them gently with a soft, clean cloth. ... Step 2: Restart your phone. ... Step 3: Clear the Camera app's cache. ... Step 4: Update your apps. ... Step 5: Check if other apps cause the problem.

Why do digital cameras stop working?

Non-functioning camera No power can mean a faulty battery, a battery without power, a faulty charger, or dirty contacts. Try replacing the battery with a known good battery. Some cameras allow you to use regular “AA” batteries. Put in a fresh set of alkaline batteries to see if they power the camera.

How do I reset my Canon camera?

0:070:54How to Factory Reset Canon EOS Rebel DSLR Camera - YouTubeYouTubeStart of suggested clipEnd of suggested clipHi today i'll show you how to prepare factory reset on canon eos 1300 d let's turn on the camera.MoreHi today i'll show you how to prepare factory reset on canon eos 1300 d let's turn on the camera. Then go to menu. Go to this page clear settings and clear all camera settings.

Why does my Canon camera screen go black?

If you have the camera in Manual mode with the wrong settings, the photo will be black because the exposure is too dark, and the rear LCD will also be black because it is simulating the dark exposure you have set.

Do cameras need to be serviced?

Yes, DSLR cameras need servicing by a professional technician at least once a year to maintain the general functionality of the camera. During servicing, the firmware will be updated if necessary and the image sensor and mirror will be inspected and cleaned.

Best Canon Printer Repair Service Near Me - Yelp

Find the best Canon Printer Repair Service near you on Yelp - see all Canon Printer Repair Service open now.Explore other popular Local Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers.

Best Printer Repair Services Near Me - Yelp

Find the best Printer Repair Services near you on Yelp - see all Printer Repair Services open now.Explore other popular Local Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers.

Canon Service Tool - CNET Download

Canon Service Tool free download - Autocad Tools 2005, Canon Service Tool for PJ, Autocad Tools 2002 (Windows 95/98/NT), and many more programs

Canon U.S.A., Inc. | Service Request

REQUEST SERVICE. Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.

REQUEST SERVICE

Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.

NWServiceRequest

Your equipment will be serviced by Canon Factory Trained Technicians, using state-of-the-art technology, to help ensure continued optimal image quality.

What is a camera service?

This service covers cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror, and focus screen. †

How many inspections are required for a camera?

A complete cleaning of the camera will be performed including the all important image sensor. Up to 18 individual inspections are made to insure that your camera is working as designed. Should our technician find something of concern you will be provided with the option to have it repaired (charges may apply) minimizing down time.

What happens if you clean a sensor before cleaning?

Before Sensor Cleaning An image taken with a dirty sensor will show dark spots and other imperfections!

Can you be sure your camera performs the way it was intended to?

You can be sure that your camera performs the way it was intended to and you can be ready for that perfect shot!

What is Canon Professional Services?

Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus is on delivering speed and quality service to our members.

Where is Canon's factory?

Canon’s Factory Service Center in Newport News, VA, is open to service Camera and Video products shipped to the facility.

How to request repair coverage loan?

Repair Coverage Loan requests can be made through the service facility to which you are sending, or have sent, your repair.

What to do if you forgot your CPS password?

If you forget your password, click on the “Forgot UserID or Password” link on the CPS Membership Login page and follow the steps to request a reset of your password. You must provide the correct answer to the security questions established during the application process. You will be sent an email with a temporary password, which will need to be reset once you are able to login. If you cannot recall the answer to your security question or have problems resetting or getting your password, contact [email protected] or call CPS at 1-888-CPS-4540.

How to update address on CPS?

To update your address, you must login and enter your correct address and contact information via the My CPS Account page on the CPS website. CPS staff cannot update this for you.

What is CPS repair list?

The CPS Repair Lists, which specify products eligible for repair by membership level and based on service life, are updated as new products become available and as older products reach their end of their service life.

Can you get a discount on Canon repairs?

Products that are counterfeit. Additionally, you can only receive a discount on a certain number of repairs depending on your membership level.

Can Silver members get a loan for repairs?

Yes, Silver members are not eligible for any discounts on the cost of repairs to their equipment and cannot receive Repair Coverage Loans.

Does Cinema have a repair discount?

No. Repair discounts are available to Gold, Platinum, and Cinema Members only. However, Silver members do receive 3-5 business day service turnaround on repairs.

How to order Canon printer parts?

Genuine Canon replacement service parts, including inkjet printer print heads are available to purchase by calling the Canon Parts Order Desk at (866) 481-2569. Please note that for both product safety and optimal product operation most service parts should be installed only by a Canon authorized service provider.

What is Canon corporate service?

The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.

What is Canon Carepak?

Canon CarePAK MAXIFY and CarePAK MAXIFY Priority Extended Service Plans are cost-effective coverage plans for your Canon MAXIFY printer which protect your product from unforeseen service costs, and provide other key benefits to ensure your business is not interrupted in the unlikely event there is an issue with your product.

What is Canon account?

Your Canon account is the way to get the most personalized support resources for your products.

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