How to Submit a Repair Claim:
- Fill out an intake form on Nintendo’s website.
- When you receive your UPS label, package your damaged Joy-Cons in a padded box or envelope.
- Drop off your package at any UPS facility and wait for further updates from Nintendo
Full Answer
Can I get my Joy-Con repaired outside of the US?
The address you provide will be used to ship the Joy-Con back to you. If you live outside of the US or Canada, you must use a repair center in your area. Please carefully read and check each one of the repair terms below before submitting your Joy-Con repair.
Does Nintendo offer free Joy-Con repairs?
Every Nintendo Switch owner's worst fear is "Joy-Con drift." Joy-Con drift — the bug where the controllers' sticks act like you're moving them, even when they're still — has gotten so bad that Nintendo is involved in two class-action lawsuits about it. Nintendo does offer free Joy-Con repairs.
What to do if your Joy-Con is drifting?
So if you’re currently experiencing Joy-Con drift—or if you’ve recently had your Joy-Con repaired—it’s worth contacting Nintendo Customer Support and asking for either a complimentary repair or a refund.
Can you fix Joy-Con drift on Nintendo Switch?
Joy-Con drift isn't always hard to fix. There are a few ways to fix Joy-Con drift on your Nintendo Switch without sending them in for repairs. Joy-Con drift is an issue where the Joy-Con's control stick thinks it's moving, even when it's still.
How do I send Joycons back in for repair?
If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.
Does Nintendo still fix 2022 Joycons free?
As a reminder, Nintendo is still offering free Joy-Con repairs in North America. All you need to do is fill out an easy form, and live in the USA or Canada, and you're good.
Is Joy-Con repair still free 2021?
The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.
Is the Joy-Con repair free?
In 2019, Nintendo started repairing Joy-Con drift for free, even with an expired warranty.
How long do Joycons last before drifting?
The real question is how long do these Nintendo switch controllers last before they break? Most Joy Cons will last 2–4 years depending upon how often they are used before they break. If they are dropped often or thrown around, it is possible that they will not even last a year before breaking.
How long do Joy-Con repairs take?
How long does a Joy-Con repair take? The general consensus indicates that Joy-Con repairs by Nintendo can take anywhere from 3 days to a month.
How much does Joy-Con repair cost?
How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.
How can I get my Switch controllers fixed for free?
1:553:06How To Get Your Nintendo Switch JoyCons Fixed For Free - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you go ahead and put that shipping label on top and you send that over to their way. And theyMoreAnd you go ahead and put that shipping label on top and you send that over to their way. And they will essentially fix them for free.
What causes the Joy-Con drift?
It's unclear what the cause of Joy-Con drift is but one Joy-Con teardown published on Reddit by user u/rainbopython in April 2019 claims that the drift problem could be caused by wear-and-tear over time while other theories point towards build-up of dust inside the casing around the stick.
How long is Joy-Con warranty?
The dock, the Joy Con, the adapter, and any other extra devices are considered as accessories, and thus are warrantied for only three months. The warranties are reserved for the original purchaser, meaning the person registered as the buyer either at the point of sale, which is the store, or on the receipt.
Do New Joycons drift?
Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift. Players can purchase new controllers, but Nintendo's services also repair Joy-Cons with drift for free.
How do you fix a drifting joystick?
Apply isopropyl alcohol to a cotton swab. Pry back the thumbstick, and carefully wipe the rounded surface with alcohol. Rotate the thumbstick incrementally, carefully cleaning the entire thing. Check to make sure that you've fully cleaned the thumbstick, and test operation.
How much do Nintendo charge for Joy-Con repair?
How Much Does Nintendo Charge to Repair Joy-Con? All Nintendo products have a limited hardware warranty which covers manufacturing defects for twelve months from the date of purchase. So, any repairs required during that time are free. If repairs are needed after the warranty has expired, it costs $40.
Are Joy-Cons covered under warranty?
Be it an issue with the Joy-Con, kickstand, or something else, you are covered by Nintendo's limited warranty for 12 months. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line. Games and accessories sold separately carry a three-month warranty.
Does Nintendo need to replace the control stick?
Nintendo needs to replace the control stick itself with a type that doesn’t use graphite contacts. Until they’ve confirmed that’s how they’re fixing the joy-cons, I wouldn’t waste your time shipping your controllers to Nintendo. See all replies.
Can you get your Nintendo Switch repaired?
If your Nintendo Switch is experiencing Joy-Con drift, you might be able to get your Switch repaired for free— and if you’ve already paid to get your Switch repaired, you might be eligible for a refund.
